We love Beachwood Apartments by Albion! Our family has been a resident here for 4 months. The…read moremanager Maggie, Jourdan, Kate and maintenance team are friendly and helpful! The apartment and it's surrounding are pet- friendly and maintained at a high standard! With COVID19, the staffs make sure the facilities are sanitized and cleaned so the residents can be safe and healthy! We highly recommend Beachwood by Albion for your next rental needs!

We have lived at Beachwood Apartments for many years. The addition of Wendy to the management team…read moreseveral months ago, was the smartest move that Village Green has made. She has transformed the maintenance team and front office staff into individuals that really take pride in their work. People always like to blame others when the pool goes down, or there is a water shut off. We had similar problems when we lived in our house, truly no one's fault. Wendy also worked diligently to get us our money back when there was an overcharge for the gas bill several months ago. This resulted in a complete refund of the over charge. We think people need to get their facts right before they share untruths in a review.

I have been living at Courtyard Apts. for 6 yrs now and I do not have one negative comment about…read morethis apartment. The owners and maintenance are top notch, at your beconed call 24-7, they are like family . . . everyone in the building knows each other, warm "family" feel, not to mention the "coziness" of the apartments. The area has everything within walking distance including grocery, drugstores, etc. The neighborhood is like when you were little (i'm 65) . . . overrun with kids, dogs, strollers, young and old, well into the evening, have never felt safer. Not to mention the family social activities always advertised in the area. Thornton pool/park right around the corner (can walk there) . . . beautiful olympic pool with baby/tots areas as well. Hope you choose this as your first apartment, will we happy you did. Would break my heart to leave this "gem" of an apartment, hope I never have to!

From the owner: Courtyard Apartments offers completely renovated 1, 2 and 3 bedroom suites. Kitchens have stylish…read moregranite counter tops and wood cabinets and all suites have plush frise carpet, stylish fixtures and neutral colors through out. Right out front is the rapid line and RTA for easy transit downtown. Located moments away from the new Van Aken District. All in a beautiful Courtyard Setting.

Unique floor plans. Quality finishes. Brand new. Plenty to do within steps.read more

From the owner: Retreat Upstairs at Van Aken. Situated within Shaker Height's new downtown-Upstairs offers a…read moregenerous and contemporary collection of apartments designed for living well. Built with intent, suites are a seamless balance of design and function. Apartments thoughtfully utilize all space, including floor-to-ceiling windows and generous storage. Timeless materials can be found throughout, such as porcelain, quartz, and teak. Three suite styles and 19-floor plans are available-all encourage a life well-lived.

THEY WILL RIP YOU OFF AND STEAL YOUR MONEY. Problems all around for 3 years. Horrible. DO NOT LIVE…read moreHERE. All positive reviews are from brand new renters who get points for posting good reviews and because they don't know better yet. We lived here for 3 years and it was nothing but problems and then they screwed us out of $2,000 on our security deposit with 0 Explanation after we were told we were receiving the whole thing back in full. No itemization of costs. I'm planning on suing.

5 stars because the maintenance team are the hardest working people in this building. Not to…read moremention, how genuinely friendly they are! They are one of the sole reasons I over look a lot of the issues that go on around here at The Vue. Tony and Carlos both deserve a lot of recognition for making The Vue a better place!

I have lived in the Oliver House since about 2003, and yes as all apartments you will have your ups…read moreand downs. On a hold this is a great place to live, its pleasant, its clean, the Office staff , management and Maintence are wonderful. Its convenient and in a central area to groceries stores , Drug stores , bus and rapid transit lines. The neighbor's are wonderful,, I feel like family. As apartment living goes , The Oliver House is fabulous to me ..I love living here, and I love the community, the rent is fair,,, check us out...

I would like to thank the property manager Erik for all this hard work and the other staff for all…read morethey hard as well. I know that something are out of your control that needs to fixed here ,I know that you Erik try to do the best that to get it done. Everything is a process and eventually you will make it happen I appreciate you very much for all you do.

New management company is amazing. Brandon has helped us out a lot. It's nice this place has made…read moresome changes that have improved the quality of life here.

I moved into the Aster Apartments in September 2022 while under Village Green Property Management…read more The property manager, leasing office staff, and concierge were all vibrant individuals with exceptional customer service skills. They greeted and welcomed residents and visitors upon entering the building and knew most by name. Whenever I had a concern, I could call or email staff and get an efficient response. They were very personable and professional. Banner Property Management has since taken over since Summer 2024. They introduced themselves to the residents by immediately initiating unnecessary renovations to the lobby, fitness room, and recreation areas. Prior to this, the building and decor was beautiful and upscale. The renovations are poorly constructed with sloppy paint jobs. The new office staff lacks basic customer service skills, and do not even attempt to greet residents/visitors in common areas. Staff does not answer the phone nor do they return voicemails/emails. I couldn't tell you the property manager's name nor point he/she out if my life depended on it. Their idea of communication is taping a tacky typed-paper sign to windows/elevators. Tenant's packages which were formerly intercepted by staff and placed in a locked mail room are now left in either the lobby entranceway or placed in the UNLOCKED/UNSECURED mailroom which serves as a free-for-all to anyone who wishes to enter. Banner Property Management utilizes multiple third-party websites which is overwhelming and confusing. For example, every tenant has to complete a pet profile via petscreening.com whether you have a pet or not. The site requires a $30 subscription for reasons I am still unsure of. Renter's insurance policies are managed by EPremium.com and residents are required to upload their policies to this site. Conservice.com is utilized to manage common area gas, sewer, trash, and water bill charges. Have I lost you yet? Well, you get my point. If an issue arises and you contact the third-party, the third-party will direct you to contact your property manager/leasing office. If able to get in contact with the leasing office, you will be directed to contact the third-party. The apartment units are nice but oddly designed and lack windows. The walls are so thin, I can hear my neighbor blowing his nose every morning. The washer/dryer hook up is convenient. The small dog park in the back is cute. The outdoor pool is very small and disappointing. Paying for parking ($85 per vehicle) is ridiculous and unheard of unless living in downtown Cleveland. The Aster Apartments is no longer worth the amount it charges tenants for rent.

Cielo Azul apartments has had alot of issues as others I've seen reveiws on…read more They aren't at rental offices either during office hrs posted,says 10am to 5pm on door of office #D-23. I have called 216 417 5668 over and over from outside office door even. Put a mail slot in door so can drop off the only thing you really should want,(Rent) money order,checks etc.this is b.s. making trips to pay rent,which went up as I expected.with what tenants have been through from reviews I've read and what I've seen, should of not went up,lowered if any thing.its sad how this place use to be,and is now.hopefully will get better,doubt it,that's why wife and I are gonna move most likely,my sons lease up July 31st,gonna get 3 bedroom place,move him in,we'll join in Febuary of 2026,we just signed lease,its easier to move stuff august thew september than December threw january when its cold and or snowing.its sad we really liked place alot,mostly our neighbors, but hard to deal with everything now.cant even give them the rent money order.Put in mail slot on doors for rent.thanks

The quality of this management service is beyond poor. Their billing/payment system is problematic…read moreand inconsistent with when and if the autopay is appropriately deducted from your bank account. Furthermore when you pose a question regarding their payment method you are met with a defensive and often unethical response. Further, you are instantly put on the defense as if the person you are conversing with is attempting to provoke a confrontation. I have detailed information to support my experience with employees when attempting to seek clarification. Within the past year, l have made four visits to their office to resolve fraudulent late fees and other matters of dispute. On each occasion l was told it was a problem with the billing system. It appears the system is designed to generate fraudulent late fees and other inaccurate information. I am hopeful a Class Action Lawsuit will ensue as a result of the inappropriate business practices. I am seeking assistance, guidance and support via the Ohio Attorney General Office.

This place is absolutely disgusting, when it rains outside it also rains in the building. The…read moreowners/managers don't repair/fix anything, the lights have been out in the stairwells and garages for over a year( with numerous work order request) have been waiting on my tub to be refinished for over 2yrs, the electrical sockets are fault, garbage is in the hallways, stairwells and all of the back of the buildings the driveways have not been repaved in years it like riding in the city of Cleveland after a big snow fall your dodging chuck holes to park. The city of Warrensville, Orange and the state of Ohio inspectors need to shut this building down and slap the owners with some serious fines!!!!!! No one should have to live like this They don't deserve any stars!!!!!! Also the elevators only work less than half a year, as much as they do not work there is no way the elevator certification is legitimate

I used to live here but thankfully left the area. One of the neighbors ran their car into the…read moregarage ports (they just pulled their car into a spot near their building and left it, bricks still on the hood) instead of having someone fix the garage, they left it like that for weeks, just barley holding up. Eventually the snow got too heavy and I was woken up by intense banging on my door from the resident across the hall telling everyone to move their cars, the garage was collapsing. They then put caution tape around the area and left it for months.

The property manager is a complete bitch. Anytime we complained about other tenants, nothing was…read moredone. There was mold in the air conditioner and they did nothing but spray. Now they're charging us for cleaning appliances that were already cleaned when we moved. These were at colonial club.

Im special needs with ada accommodations and they stole my entire security deposit of 1790$ wont…read morerespond to communication and didnt send any sort of bill what they took it for. The place is disgusting they dont maintain they dont solve problems there no parking regulations even though youre guaranteed a parking spot in your lease unless you pay for a garage expect to have to illegally park in the neighboring townhomes. propertys disgusting in animal apartments they wait 4-5 years+ to change carpet(proof in their BBB responses) Maintnance only bandaids problems my bathroom was covered in mold because my tiles fell off and were SILICONE CAULKED back on the wall. You can hear everyone and everything so dont expect to sleep or watch tv ever due to lack of updating you can literally feel the broken floor boards through the carpet there was dog food across the floor when we moved in so they dont even get cleaned. For a rocky river location expect east cleveland treatment and quality.