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Old Ginger

5.0 (4 reviews)
ModerateFurniture Stores
Open 12:00 pm - 4:00 PM

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Sofas and Stuff - Sofas and Stuff Haresfield Sofa

Sofas and Stuff

(5 reviews)

££

Fulham

Ordered Wadenhoe corner sofa at end of January, at a cost of £4,500. Paid 50% upfront. Was told…read morewould take up to 16 weeks. Received email in the first week of April for final 50% as due for delivery within 4 weeks. I chased them at end of April for delivery date. Was told should be by end of May. Chased and chased throughout May, to be told was going to be June, due to delays. Sales staff aren't able to tell me what the delays are though. Then was told that would be July. When I asked to cancel my order as they have totally failed to deliver, was told that there was a 30% restocking fee- £1,436 for absolutely nothing. When I asked for the complaints procedure, I was told they don't have one, as they have never had a complaint. I asked for the directors contact details, which they wouldn't give, he rang off a withheld number, and didn't call me back when requested. they say that they are a small company, but actually have 20 showrooms. I have no faith at all in their 15 year frame guarantee or the stain cover- they can't even get the sofa made! If you are looking for good quality service STAY WELL CLEAR OF SOFAS AND STUFF.

We visited the barn in Fittleworth, West Sussex. Fabulous selection of sofas, helpful but…read moreunobtrusive sales people. They gave great advice. I ended up ordering an armchair I didn't even know I wanted as it was so comfortable. We were really impressed with the value too. We waited just over six weeks for delivery, as advised. The delivery people were polite and efficient, even when they had to remove the doorframe to get our new armchair in. We absolutely adore our new furniture. Thanks Sofas and Stuff!

Old Ginger - furniture - Updated May 2026

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