Call them around 5 PM New Year's eve day and by 8:15 that night they had my septic tank pumped and…read morewas done can't say enough about how much I appreciate them coming out on New Year's Day and doing this job so quickly . Great service . Very pleased.

Awesome service, great company. Do what they say and do it right all the time…read more Reasonable cost.

The absolute best plumber and drain cleaner in our area - hands down! Nathan Lambert Drain Cleaning…read moreand Inspection goes above and beyond every single time. Nathan is professional, knowledgeable, and incredibly thorough in his work. On top of that, he's friendly, reliable, and shows up when he says he will, which is rare these days. If you want honest service, fair pricing, and the peace of mind that the job will be done properly the first time, Nathan Lambert is the one to call.

We had a problem with a drain and Nathan came the same day we called him. He was efficient and took…read morecare of our problem in no time. I was impressed with how clean he worked and left the house the same way. I would definitely recommend him.

We have never owned a home with a septic tank and when the alarm started going off at 7am in a…read moreSaturday, I suspected thousands of dollars and possibly a disgusting mess. Once called, he came within 30 minutes (we are nearby) and then fixed the issue within another 45 minutes. Saturday was saved! Called him again 4 months later after the alarm went off again and he fixed us up and thank goodness! Both times were fairly inexpensive and he is fast and good!!

We spent over $2500 because we trusted Skyler to take care of what needed to happen. He promised…read morethat he would guarantee it and would come back anytime. He said that this special lid and ariator would do the trick and we wouldn't have to dig a new drain field. And he said if it didn't work he would dig a new drain field at no cost. We did have a smell soon after and called him and he did come back and did something that took away the odor. Now a year later the smell is atrocious and the septic tank is full and his phone has been disconnected.

Mr. Collins is one of the best around and most reasonable prices. He stays booked so don't wait…read moreuntil the day you need it done.

From the owner: Collins Septic service is locally owned and operated. They service Kingsport and surrounding areas…read more We offer professional and reliable service for over 30 years. We pump septic tanks even in emergency situations. We are family owned and operated. Cal

They have not done work for me yet, but Corbin came out and walked around my property with me and…read morespent the time to give me valuable advice and options that would save me money. He was very professional, kind, and patient with my questions. It will be awhile before I have any work done, so I will update when I do.

From the owner: We provide our customers with a quality work without a compromise. Our customers become more than a…read moreone time call. You can count on us when you need it the most.

We had a problem with our septic system called Roto - Rooter Johnson City and they were very quick…read moreto respond. They provided good service and fixed our problem. What really impressed me is that I was able to talk with the owner several times and he wanted to make sure that we were satisfied with their work. Thanks to Robert and his team. Chet in Jonesborough

I recently needed an emergency plumbing repair at my rental property in Johnson City, TN. The…read moredrywall was already opened, and the problem was an accessible copper pipe with a pinhole leak. Roto-Rooter initially quoted me $800, then generously offered what felt like an insulting "discount" that brought the price down to $672. The technician completed the repair, took pictures, and prepared the invoice in approximately 50 minutes. Let that sink in. $672 for less than an hour on-site, including paperwork. Afterward, I spoke with other local plumbing contractors who indicated that a comparable repair would typically cost approximately $300-$350. Unfortunately, those contractors weren't available when I needed immediate assistance. I understand that emergency service comes at a premium. I have a background in the electrical construction industry, so I'm familiar with labor rates, overhead, materials, and what it takes to operate a contracting business. However, there's a difference between charging a reasonable premium for emergency service and pricing that feels excessive for the work performed. To make matters worse, this was the same technician I previously paid $189 to address a drain issue that was never fully resolved. Between these two visits, I've spent $861 and am left deeply dissatisfied with the value received. My advice to anyone considering Roto-Rooter: LEARN FROM MY EXPERIENCE. Unless your house is actively flooding and you cannot safely contain the situation, take the time to call multiple local plumbers before agreeing to their pricing. I sincerely regret not doing so. While the technician successfully repaired the pipe, I cannot recommend Roto-Rooter based on my experience. Prompt service is valuable, but it does not automatically justify any price a company chooses to charge. To Roto-Rooter management: You're welcome to contact me directly to discuss these charges and whether a reasonable price adjustment is warranted. I'd appreciate an opportunity to resolve my dissatisfaction. Until then, I'll be sharing my experience so other homeowners and landlords can make informed decisions before spending their hard-earned money. One expensive lesson learned. I will not be using Roto-Rooter again.