Awesome service, great company. Do what they say and do it right all the time…read more Reasonable cost.

Do not use this service. they made me prepay for service they promised would happen the next day,…read morethen never returned and never called. Multiple messages were left that were never returned. They stole $250 from me. The have no problem leaving you twisting in the wind, when you are in need.

I have lived in TN for 3 years now. It is so incredibly hard to get professional services to even…read moreanswer the phones most of the time let alone show up and do a good job. We found old faithful to be honest, on time, professional and so helpful. We have had them come out 3 xs now for different projects and each time have helped us tremendously. They have shown up when they said they were going to, done the job they said they were going to do and at reasonable prices.

I needed a septic tank pumped, so I called Old faithful. They said it would be 275$ to pump a 1000…read moregallon tank. They said they would come at 8:30 on Wednesday morning. However they did not show up until 10:15 with no call saying why they are running late. They came and said that the tank was a sealed tank that they would come the next day and drill a hole. That same day after they left the renter at the property noticed that there was a lid but it was farther over to the right -- this was later in the day. So I and my dad figured we would tell them when they would call the next day that were coming -- because they said they would call when they are coming. They did not call. They showed up UNANNOUNCED and started drilling a hole in the tank. Which did not need to be done if they would have just called. They screwed us over by: not showing up on time, not communicating, performing work that was unnecessary, and charging astronomical amounts. Ended up paying close to 600$. And to beat it all off the day they drilled hole they said they couldn't put a plug in it because they forgot it. That they would show up Friday and put it in, they did not show up. They didn't even complete the crappy job they did! All because they scammed us. Do not us this company, they are not worth it. I do not recommend them!

The absolute best plumber and drain cleaner in our area - hands down! Nathan Lambert Drain Cleaning…read moreand Inspection goes above and beyond every single time. Nathan is professional, knowledgeable, and incredibly thorough in his work. On top of that, he's friendly, reliable, and shows up when he says he will, which is rare these days. If you want honest service, fair pricing, and the peace of mind that the job will be done properly the first time, Nathan Lambert is the one to call.

We had a problem with a drain and Nathan came the same day we called him. He was efficient and took…read morecare of our problem in no time. I was impressed with how clean he worked and left the house the same way. I would definitely recommend him.

Mr. Collins is one of the best around and most reasonable prices. He stays booked so don't wait…read moreuntil the day you need it done.

From the owner: Collins Septic service is locally owned and operated. They service Kingsport and surrounding areas…read more We offer professional and reliable service for over 30 years. We pump septic tanks even in emergency situations. We are family owned and operated. Cal

Skylar came to my house and professionally and friendly solved my problem with two estmates. Her…read moreknowledge was impeccable. She made me feel good and my washer had flooded my basement floor. I couldnt keep up with the mopping! She vacuumed the water up! I was never more happy than when she did that!!!!!. She fixed my plumbing issue and at the lowest cost estmate. Reserving the higher other estimate for later if i need to call again. I recommend Skylar.

Couldn't come out for two business days, then when their technician did come out, he couldn't do…read morethe work because he claimed he needed to bring in a 200 pound machine and this required two technicians, so this had to be rescheduled for two technicians. They wanted to charge me $660 to clear a toilet. I canceled the call. I called another company that came out the same day, brought a smaller rooter machine, and cleared the toilet line for a whole lot less than Roto Router wanted to charge me. Oh, by the way, it was a one-man job for this company.