3 stars only for its rich history. We planned our trip to Scotland over a year ago. At the time I inquired to St. Andrews about a tee time for my husband who LIVES for golf and who was overwhelmed at the opportunity to play golf at literally the home of golf.
We were told at the time that there are two ways to secure a tee time. Lottery or paying an exorbitant amount. Since we couldn't count on the lottery we were willing to pay (like over $2,000 USD). Anyway the next day our travel agent tells me that the course had been rented out to a private group the weekend we were to be there. Disappointing but what can you do? The hotel never mentioned there OTHER courses at St Andrews that he could have played.
Anyway we arrived Saturday and he immediately found the golf concierge to inquire about playing that afternoon at another course. The concierges response was 'you can try' as in you're on your own. No let me help (and literally this is his JOB). No calls to the other courses nothing. So he inquired about playing Sunday and the golf concierge proceeded to tell him all courses are closed on Sundays. So imagine our surprise to wake up this morning to MANY golfers playing the other courses. We had now timed out as we have a 3pm flight to Ireland and his disappointment is palpable.
This all happened AFTER we had to wait 3 hours to be able to check into our room, despite a request for early checkin. I went to the desk twice to check on the progress (the second time after 3pm) when they finally said our room was ready. If it was ready, why did I have to go ask? Not acceptable.
Our room was a suite indeed with blood red walls and a charming fireplace. An added bonus was the rampant smell of CAT PISS throughout the room. I used 1/4 of a bottle of $100 cologne to continually try and mask the smell. How they thought nobody would smell that is anyones guess. So while my husband was impressed with the size and the view of the old course and the ocean, I couldn't get past the horrific smell (anyone who has ever owned a cat knows exactly what I'm describing)
Anyway, snooty staff, seems Americans aren't well liked so help was spotty (there were bright spots however (regular concierge and restaurant wait staff) so it wasn't completely bad).
The golf concierge was rude, snotty and couldn't be bothered. The cat piss was the topper read more