SHAME, SHAME, SHAME! Made a reservation for 6 ppl three weeks in advance. Came to the restaurant on time, exactly at 7 pm. Place was packed with no empty tables. Yes, sometimes this happens and hostess or waiter tells you to please wait and we will have table for you shortly. No one approached us and every time I was trying to ask what is the situation with our table, I was completely ignored or given a dirty look with the meaning " " stop bothering us, we have nothing for you". Waitresses and waiters were running back and forth because there were more people then they could handle. After several attempts to find out the situation about our table, I was finally told that place has a force major and booked more tables then there is a space for. There was another party of 12 ppl who also made a reservation 2 weeks in advance, they came to celebrate birthday. There was no table for them either. Staff started to bring tables from the outside with the mesh seats chairs which are absolutely inappropriate for the indoor seating and setting them up in the middle of the dance floor. Just ridiculous and disrespectful! After waiting for 25 minutes and being completely ignored we left this place. Management and staff have no clue how to run the place, how to treat customers and what the word "reservation" means. If they are overbooking the place worried that people would not show up, why not to call customers to reconfirm the reservations they have for today, like many restaurants do? By the way, I called earlier to reconfirm the reservation and was told that all good, my name is on the list. I called the restaurant next day, asked for speak to the manager who was unavailable and briefly described what happened the day before. Manager was not available. I left my phone number, my name and asked him to call me. He never did, I guess I do not deserve his time and attention, like we did not deserve a table with the confirmed reservation. Learn how to run business and how to manage reservations and most of all, learn the meaning of the phrase "respect your customers". SHAME SHAME SHAME ON WHOEVER OWNS AND RUNS THIS PLACE read more