I've been a customer/patient of Olathe Family Dentistry for a few years now and I've been very…read morehappy. But my most recent experience was so pleasantly memorable, I felt compelled to post a review. It was not just a routine cleaning, which have all been fine, but a replacement of old cavity fillings. First of all, I did not feel a THING when the novacaine injection was administered. I mean, seriously, I was sitting there wondering "did he inject the novacaine yet?" before I realized yes he had. And I'm kind of a baby about novacaine in the first place. Secondly, the whole procedure was done smoothly, with excellent teamwork between Dr. Alexander (I hope it's Dr. Alexander and that I'm getting his name right, he's great) and the technician (sorry, I don't remember her name but she's great too, very personable and professional). They had a good collaboration where she could anticipate what he needed next and when I needed to be suctioned, etc. It just went very smoothly. Felt no pain, and it was efficiently done. Thirdly, I needed no adjustment at all. Sometimes with these fillings, it can end up a little high, and your bite just isn't quite right. Nope, 24 hours later I don't even REMEMBER that I just had these fillings done. The bite was perfect on the first try. And you have what you need - tissues, cups, rinse, bing, bang boom, procedure done, you're on your way. Oh yeah, I forgot, you can even eat and drink RIGHT after the procedure is finished. And I did (sorry, I know I said I wouldn't when I was there but I did because I COULD) eat and drink shortly afterwards and had no problems at all. And the staff are great. They're nice to you when you arrive and good about scheduling and great about billing. They listen to you, pay attention, they just do a great job with customer service. I've left physicians practices solely based on the behavior of the office staff even if I like the physician. Not an issue with Olathe Famly Dentistry, they're great to work with. And they accept my dental insurance (MetLife Dental).

This practice was delightful when Drs Alexander and Bevan were there, I was a patient for 14-15…read moreyears. Shelly and Patty at the front desk were a good team always kind hearted. Dentists and hygienists were awesome. Drs Alexander and Bevan retired a few years ago and things have totally changed. This practice is all about the money now and definitely not the personalized service that it once was. They insisted I needed a new bridge and we're incredibly high pressure about how I was going to pay the out of pocket portion. I have found another dentist who I'm very happy with and by the way there is nothing wrong with my bridge three to four years later.

I have been a patient here for at least 10 years now and my family has been coming here as well. I…read morealways get a great cleaning and they do a great job. I get in and out and the check in and check out process is always easy. They treat you like a person and you feel like you are VIP there. The dentist is great and always do a great job checking your teeth. If you are looking for a dental office in the Olathe area I highly recommend Sheldon.

I had been a patient here for probably 10 years. Never an issue before this…read more Swallowed a crown, nub of a tooth exposed. This happened the first part of December. I called hoping for a solution but was told I could not be seen until the middle of January. 6 weeks to be without a crown. Just not what I expected from this practice. I found a wonderful dentist who made the effort to see me immediately. And this was a dentist I had never been to prior to my call re the lost crown. Needless to say, I have a new dentist.

I cannot say enough great things about this office! The front staff are so welcoming and friendly!…read moreThe hygienists and assistants are so wonderful and make it such a calm and enjoyable experience. I truly felt like I was being taking care of and listened to the entire time. Dr. Hahn and Dr. Driscoll are absolutely amazing! Fantastic at explaining and providing all the answers you need in an understandable way. I would recommend them to absolutely everyone I know, and have been doing so lol.

I used to hate going to the dentist. I would dread my appointments, but with Rhoades Family…read moreDentistry it's completely different. These ladies are amazing! Everyone in the office is beautiful inside and out. I have never waited more than 2-3 minutes in the lobby before being called back to a room for my appointment, and once I'm in a room, I'm treated with so much kindness and comfort that I forget I'm even at the dentist. Everyone who works at Rhoades is incredibly well trained, gentle with their tools, and they explain everything that is happening thoroughly as it happens. In addition to the amazing ladies who work at Rhoades, holy cow they have top of the line equipment! From the X-rays to the cameras to make molds for crowns...(that's right-no more mushy mold making in your mouth!) they have the newest and best equipment. Bonus-they have every movie every made available for your viewing on the ceiling flat-screen. So if you're feeling like Napoleon Dynamite might be your jam while getting your new crown, this is your place!

Moody front desk and billing staff. Every time I go in someone is getting chewed out by the owners…read morewife or the front desk. If you go in avoid them.

I am a previous patient that only stopped going, because they stopped taking my insurance. They did…read moreexcellent work, the dentist was extremely helpful, patient and friendly, and was willing to work with me to figure out a yearly treatment plan based upon what my insurance would allow. My only frustrations with this practice, are that they stopped taking Ambetter, and that one of the ladies in the office can come across as slightly rude / condescending. I feel that she's a nice person, just needs to work on patience and communication skills. I find that a lot of people in medical offices in KC treat patients as if they should already know the ins and outs of how every aspect of appointments, billing, and their specific office policies work, even though almost every office is different. This can be very challenging for some people, including those of us with autism and ADHD.

Dr. Perry has been an excellent dentist for myself and family. She is conscientious about the…read morequality of her work. Even my eight year old enjoys going. Though it may have to do with the Wii games he gets to play while he waits.

I've suffered a lifetime fear of dentists due to poor experiences as a child. Dr. Perry is…read moreexceptional. I somehow cracked a molar which I needed pulled. It wasn't even loose, and I was so fearing the pain of pulling a secure tooth, my blood pressure went so high, it took an hour for it to return to normal levels that she could begin work on me. She was so patient with me, so caring, so sensitive to my fears. Once she started working, I felt nothing and within minutes the tooth was extracted. I literally felt NOTHING! She has cured my fear.....but then again, she will be the only dentist I let near my mouth from now on!

Great consumer survive. Honest and helpful bedside manner. Fixed previous filling that caused me so…read moremuch pain. Ignore the negative reviews. Ppl love to complain about there dentist not fixing decades of poor oral hygiene.

I've have had extensive dental work done that supposedly was needed and have had an extremely…read moretraumatizing experience over the past five years. I was told they needed to start with "the worst" and proceeded to tell me I need thousands of work done. After receiving my first crown, I had a very strange sensation and was in severe pain and told that day to "wait" to see if it got better. Two years later it was deemed cracked by a specialist and needed to be extracted. The infection was brewing for years without being caught despite cleanings/check ups every 6 months. The bone loss that occurred was significant and affected the nearby teeth as well. I also had a crown done break off at the gum line that required a bridge in which they could not complete without me not being able to eat on it for months. If I touched the front of the bridge it caused extensive pain. I told them about it and they informed me that it would "get better", I then told them (after months) that I needed a lab made bridge and after four months of suffering I received that. I also had another molar which was crowned crack underneath it. In total I have had 3 crowns crack underneath and they all had to be extracted. I also had a second root canal done in which the infection was not caught until I paid out of pocket to get a pano done at the periodontist and then had to pay more for a radiologist to read the report. I have paid thousands to this dental office only to be left with seeing more specialists out of pocket to fix the work that was done or to find out I'm losing the tooth. I am left with permanent occlusion issues and the emotional distress of waiting for something else to come up after getting work done here. Edit: They will not respond to refund any of the crowns that were lost or pay for any root canal retreatment. They also did not even respond to the letter I wrote them addressing the concerns of the money spent or the dental work that resulted in seeing specialists to fix. To top everything off, I went to another dentist who said that they are concerned my crowns were not properly sealed. More money to fix and no compensation.

Easy and painless appointment! Booking an appointment can be done online and paperwork can be…read morecomplete on your phone. Staff was considerate and friendly!

Great dentist. Friendly staff, quick, thorough. Highly recommend.read more

This is probably the best dentist I've ever had. They get me in like clockwork, did quite a bit of…read morework to fix old stuff that wasn't doing very well, made sure it was covered by my insurance, and now they see me every 6 months. I was recommended after some of the staff landed here from another dentist that imploded. If you live within a reasonable distance, I'd 100% recommend seeing if your insurance is good here and come see these good folks. They'll take great care of you.

From the owner: Serenity Dental is a premier Olathe, KS Dentist & trusted Family Dental Clinic. We offer…read morecomprehensive, high-quality care for all ages, specializing in preventive care, cosmetic dentistry, restorative treatments, and emergency dental services. From routine teeth cleanings and fillings to advanced procedures like teeth whitening and dental implants, our experienced team delivers exceptional results. We use the latest dental technology and comfort-focused amenities to ensure a calm, soothing experience at our dental clinic. As a leading provider among Olathe KS dentists, we focus on creating relaxed, genuine smiles in a comfortable and welcoming setting. Schedule your visit with the trusted experts at Serenity Dental today.