Awful billing department. Sends fraudulent bills years after the appointment with no basis. Stay away, as others have said as well.

Exceptional Expertise & Life-Changing Results -- Thank You Dr. Okui and Team! I was referred to Dr. Matthew Okui at Akemi Dental Specialists in Encino by my cosmetic dentist, Dr. Bernie Villadiego, for one of the most critical parts of my dental journey: replacing failed root canals in my two front teeth with implants. My situation was uniquely complex, and I wanted the best of the best. After extensive research, I chose to go with ceramic implants over traditional titanium--not only for health and lifestyle reasons, but also because they suited my specific needs. Ceramic implants require a high level of precision and experience, and very few periodontists offer them, let alone excel with them. Dr. Okui is one of those rare experts. From the first consultation, Dr. Okui's meticulous attention to detail and calm, confident approach gave me complete peace of mind. He approached my challenging case with the utmost care, treating it not just as a routine procedure, but as a personalized and highly technical medical and aesthetic solution. The result was a highly successful implant procedure with outcomes that exceeded my expectations. Not only is the function flawless, but the aesthetic result--when paired with the final restorations by Dr. Villadiego--is seamless. My smile feels whole again. His entire team was phenomenal--professional, kind, and attentive every step of the way. From scheduling to aftercare, they made everything smooth and stress-free. If you're facing a complex implant case or considering ceramic implants, Dr. Matthew Okui is the specialist you want in your corner. I'm beyond grateful for his skill, care, and the life-changing results he helped deliver. read more

Dr Okui did a good job with my deep cleaning work, but beware of billing issues. 1. They billed me for anesthesia which I never received, but they did correct it later after I complained. 2. They sent me a bill 1 year and 8 months later for $763. I discussed this with the billing person and she tried blaming me for the bill not being paid even though I was never notified until 1 year 8 months later. I told her that I am not going to be able to dispute the bill with my ins company because of it being so long ago. The funny thing is that I have two insurances and the billing person did not provide the correct info to my insurance, so it was there error. The billing dept is completely incompetent and rude and was not willing to have a reasonable discussion to resolve bill. I did not recommend this business read more

When you are having dental issues, it means a lot to encounter a dentist who has good "bedside manner"!

Most professional periodontist I have ever experienced. Dr. Okui is someone who places special attention on care and comfort during his procedures, and is up to date on all techincal and scientific advancements in gum and bone health. read more

I love this office! Staff is caring, helpful and incredibly supportive. They even helped and attained CareCredit for all my expenses. Dr Okui gives painless injections and has such a gentle touch. He is the most patient, encouraging and supportive Dr. I've met in my 68 years. I'm terrified of needles and loathe trips to any kind of dentistry... that is until my first appointment here. I no longer dread the extensive work my mouth needs. I look forward to one day getting back my once beautiful smile. Thank you Dr. Okui and Staff. read more

Dr. Okui is the best! I had some extensive gum work done! He was gentle and the work done is outstanding! His office staff is also wonderful! read more

Friendly, knowledgeable and talented. He is a very accomplished dental surgeon. A very difficult infection was taken care of from my original dental implants. I am on the mend thanks to Matthew. read more

The worst customer service!!! The people at the office are the worst! I been at the Dr Okui almost 2 years ago for consultation and the Dr said he cannot treat my issue because the situation in the recession and he told me clearly at the appointment. When I left at the appointment I went to the check out and asked if there is anything I need to sign or pay and they told me you are all good to go. I understand that they didn't charge me any fee because the Dr couldn't treat my situation. I received a bill 3 days ago of $225 after a year and half. I called the office and I explain the situation and the lady who answering the phone said that she will check and will get back to me and see what she can do. She never called. I called again yesterday and there was another lady that was answering that was very not nice and rude and transfer me to the manager after I was asking that never pickup the office and I was on hold for 20 min. I called again today and asked to speak with the manager Sara. I told her why I'm getting bill after a year and a half and the reason the Dr didn't charge me is because he county do the treatment for me. She said that I don't remember what happen not mention that my mom was with me and heard the whole conversation with the Dr. I was asking if the Dr can treat me I will do the treatment with him and will pay the fee. She said that she can not guarantee that results that I want. And she said that they sent me letter on the bills which was not true this is the first bill I've ever received from them and no one ver called me or tried to reach me not over the phone or email. She keep saying things that never happen and I understand why hat this is probably the way they are working Very rude making up things on the clients the office is not managing well. read more

All I have to say: Dr. Matthew Okui is outstanding in all respects: cordial office staff, very clean and well organized . He is an excellent dental surgeon so go to him and do not waste your time. When it comes to dental work, read more

Great doctor. Did an excellent job with both my implants. Very caring. Would definitely go there again.

My experience with Matt Okui could not have been worse. I found him to be both a bad dentist and an untrustworthy person. It still baffles me today why he would ever get involved with my case. I ended up in Matt's office after my general dentist of over ten years steered me to him for treatment with an email stating: "I am sending him to you [Dr. Okui] because frankly, I do not trust the work of any of the periodontists in this valley." My general dentist, Dr. Christopher Go, had recently preformed a completely unnecessary dental implant in the front of my mouth that destroyed my smile. Matthew Okui, a long time friend and accomplice of Chris Go was soon after enlisted to help cleanup the mess. He performed three surgeries on me that had limited results. These surgeries were stretched out over a two-year period thanks to Dr. Okui's insistence on a "six-month healing period" after each procedure. Once Dr. Okui's three surgeries failed to produce the promised aesthetic results, I began work with another periodontist (Dr. Homa Zadeh) who achieved a thousand times better results with just one procedure. I also learned that six-WEEKS is the standard healing period for periodontal procedures. The statute of limitations is two years on medical malpractice so I'll let you do the math on that one. Here's a picture of the beautiful smile Dr. Okui left me with after three surgeries and two wasted years. read more

Okui Matthew, DDS - Periodontists Near Me - Encino, California

I all my experiences with Dentists, I have never been to a better Dr. than Dr. Okui. the stall is friendly, the Doctor and assistants are the most compasionate I have ever experienced, his knowledge and care is unparalleled. He works hand in hand with Dr. Marc Stein in the same building who is equal in every way to Dr. Okui. read more

Dr. Okui is professional and positive and thorough! He gave me great news today and suggested a better brushing technique vs. putting me through a bunch of procedures! read more

OK... first I have to confess, I have not been worked on by Dr. Okui (yet). But, about 3 years or so, I went in to see him as a referral from my dentist in Redondo Beach. I live in the SFV, so it didn't make sense for me to travel all the way (on the AUUUUUUUUUGH 405) and be late to an appts in redondo beach due to unpredictable traffic. Anyways, I was supposed to go back to get my gums and teeth health again; but, quite honestly, since nothing was falling out yet, the follow up by me took a back burner. But, the other day at dinner, my husband lost a tooth while eating a big ole beef rib. Because I remembered Dr. Okui's thorough and very great bedside manner, my husband made an appointment to see Dr. Okui. The office was more than accommodating! We were able to get in there at 6:15 AM. We have office hours at our worok place from 5AM-3PM. So, this really helped not interrupting our work duties a lot! And EVERYONE there at Dr. Okui's office is very very hospitable. As sure as I remember, all probing and determinations that the dentist noticed was immediately communicated in very simple (and not condescending) layman's terms. Trust me, dentist offices are usually not my husband or my favorite place to be at. But, for my husband to feel actually relaxed in the chair with his mouth opened to the dentist, ok, this is miraculous! Hands down Dr Okui and staff!!! Maybe we WILL start taking care of our teeth better now. THANK YOU!!! read more

Great doctor. Took care of me right away. Really wonderful staff.

What I thought was going to be an extremely painful dental experience was a very positive, pleasant (Dental and pleasant in the same sentence?) experience. I arrived in the office with much anxiety and trepidation but was soon enveloped in the calm, attentive, professionalism of Dr. Okui and his two assistants. Also, I was very impressed by Dr. Okui's respectful manner with his staff, saying thank you when they responded to his request. The positive office environment and protocols are established by Dr. Okui and his partner, Dr. Tatsuta. They excel in this area and hire staff that are as compassionate and dedicated as they are to making a patient's visit as comfortable as possible. Due to internal resorption of one of my upper incisors, I needed to have the tooth extracted, an implant installed, and a temporary "fake" tooth attached. Within two hours, I was on my way home with minimal bleeding and pain. That evening, Dr. Okui phoned to check on my well-being. Hope to never have to have a similar procedure but if so, I definitely will return to Dr. Okui, a very skillful oral surgeon. read more

Not sure where to begin on this one so bare with me...... I have a SERIOUS anxiety issue with going to the dentist (yes everyone does but not like this lol). I've actually had 2 dentists in my life that refused to proceed because I was so incredibly nervous that they weren't comfortable working on me I guess. That being said... *The Staff & Office* I have been a patient of Dr.Okui for almost 3 years now and every single appt I've had with him (which is quite a few) has been a pleasant, completely relaxed and all around great experience for me. I actually look forward to coming in as Dr.Okui and his entire staff are incredibly genuine people who actually care. *The Procedure & Recovery* As I mentioned I'm a bit of a baby with anything dental related so I get sedated with IV anesthesia for my procedure. All I can say is PERFECT in every way.. from the sticking me with a needle part, to the waking up part, to the patiently helping me come back to reality part lol all the way to being wheeled down to the car part... they are absolutely on top of things. Knowing that makes me that much more at ease. The recovery was almost unreal, aside from the having to watch what i eat & being tired the first day it was absolutely painless. Literally. I didn't even need the pain pills he gave me after the first 2 days. I've had root canals that were 20x more painful than the major procedure Dr.Okui did. *Dr.Okui* Its rare that I'm at a loss for words but I'm pretty close lol Dr.Okui has been sooooooo amazingly helpful to me. He's a sincerely wonderful one of a kind person who is the absolute best at what he does. Takes his time, answers every question, explains everything, gives you options as well as suggestions. Has a very calming positive energy & presence and I'm running out of adjectives lol Should also add that hes a very cool down to earth person and to me hes an absolute god send. Oh yeah, and I also no longer live in California but I'm still a patient. I fly in for the day just for the appointment, Yup, he is without a doubt THAT good. = ) read more

I've had a lot of dental work done and I've seen a lot of dentists. Dr Okui is fantastic. So seven years after my extraction and implant was done by Dr. Okui, I am here to say thank you!! read more

Totally agree with others! Caring and wonderful through and through. Both Dr. Okui and his staff have done everything they can to get me in, attend to my pain and be helpful. I feel I am getting great care and trust him very much. I am so grateful to have been sent to them. Thank you! read more

Excellent Periodontist! Can't say enough about his staff as well....Dr. is so kind, gentle and really cares about his patients, explains everything in detail. The staff is so friendly, kind and helpful. I usually go on my lunch hour and they make sure I get in and out on time! They are all so friendly and let you know step by step procedure and what to expect. The office has all the latest equipment and is so clean and comfortable! read more

Was referred by a friend of mine for some gum work. Examined me and needed to extract a tooth. I have these phobias of being confined so he does give anesthisia which makes everything easy. Go to sleep and wakeup fixed. Such was the case with me and very little after surgery pain. I'm less a tooth but the experience was painless and with Dr. Okui explaining to me everything and him considerate of all my phobias I can highly recommend him. read more

The best. Caring, loving, chill. Solid work.

Dr. Okui really takes his time to explain everything to you. Even though he is busy, you don't feel like he is trying to rush anything to get to the next patient. I watched the whole surgery and it was like watching a medical seminar, because he explained what he was going to do. Watching Dr. Okui operate on my mouth was actually entertaining (thanks to the explanations before the operation). I hope I don't have to go back for Oral Surgery, but if I do.. I know where I am going. read more

Dr. Okui performed a 4 hour gum graph on my daughter and he did an amazing job. He is kind and caring - and easy to talk to. His staff is wonderful. read more

Hello Yelpers, I'm writing a review because it is well deserved. Dr Okui is one of kind. He is an amazing doctor and a gentle soul. His explains, listens,cares and gives you an honest opinion. I went for couple of surgeries and my experience was pain and infection free. He does beautiful work and I can't trust any other oral surgeon but him. I sent him couple of people and they were extremely happy with his work. I drive from Pasadena to see him and I don't mind it because he is damn good. read more

After being a long term patient, I have decided to go to another periodontist instead of Dr. Okui as I have found another periodontist who only charges a third of what Dr. Okui's office would charge. Removal of a molar tooth and bone grafting would cost $2000, where as the one I go to now only charges $840. So unless money is not your concern, you can go see him. read more

My girlfriend and I went in for a consultation, and it was by far the best doctor's visit we've ever had. Doctor Okui was insightful, thorough, very friendly and gave us a breakdown to make an informed and intelligent decision about what our next steps would be. We've been to doctors offices where you feel like you're speaking to a used car salesman. The discussions take turns of upselling and unnecessary procedures. The staff and Dr. Okui are honest and genuine. I would recommend his services to anyone. read more

Dr. Okui is incredibly skilled, knowledgeable and talented. But more than that, it is apparent that he truly cares about his patients. I think his goal is to provide the absolute best care possible with zero pain. He has performed oral surgery on me twice and I will go to no one else - ever. read more

Wonderful Office! Dr. Okui is gentle, caring and an amazing Dentist. I felt no pain after my periodontal surgery and it was a plesent expierence. His entire Office staff is professional and kind. Nothing but kind words and happy thought come to mind when I think of Dr. Okui. Anyone who needs a Periodontist has to see him. A+++++++ read more