The customer service was very disappointing. I walked in and was not even acknowledged. I stood…read moreat the counter for 5 minutes and the gal at the first station looked up from her client but never even said hello or I'll be right with you. Two other gals were already waiting. I sat down to wait until I could be helped. A gentleman walked into the shop and the gal at the first station immediately walked over and asked "how can we help you?" I stood up and waited my turn but pointed out that i had been waiting and not even acknowledge. I had called earlier and was told no appointment taken just walking. I told I could come back in 2-1/2 hours. Hmmm, NOT HAPPY. Poor service, poor chance of me going back.

Me and my mother dropped in to get her a trim. Nice cut, fast service and her hairdresser was very…read morecharming.

Book an appointment. Went to go to it and the place was closed no notice nothing. Waisted drive…read moreinto town.

Ashley has been my hairstylist for awhile now, and every hair cut has been a pleasant enjoyable…read moreexperience. The atmosphere is relaxed, fun, and non-judgmental. I'm pleased to have a competent hairstylist in Ashley who gives me a haircut that's well-thought-out and flattering.

I love getting my nails done here they are quick depending on what you're getting the fancier the…read morelonger it will take for good quality! Also they matched the design I showed them perfectly I was very happy with this set!

Brought my toddler there for a treat and the ladies there did SUCH a great job with her! They were…read moreaccommodating, kind and even gave her a hug when we left! Definitely will go back and highly recommend if visiting the Penticton area :)

Tara is an accommodating professional who is very pleasant and good at what she does. I highly…read morerecommend her, she did an amazing job on my hair and she is hard to get in for because she is so good, but the wait was worth it.

I made an appt thinking they knew what they were doing for hair colour…read more Instead the gal was asking ME what should she do with what I told her I had in mind. I've had previous stylists look at my hair and know what to do. Not this time. I drove all the way from Kelowna and she wouldn't do it because she couldn't " guarantee" it would be what I wanted! Hello? You're the " expert" ?? F ing waste of time. From the get go she was sooo unfriendly anyway. Kirsten I believe. Not recommend.

Kirsten is the best , looked for years for someone to do what I wanted , highly recommendedread more

I have had my eyelashes done many times over the last year and I've never had such a bad…read moreexperience. On average the appointments take between an hour to an hour and a half. This appointment took over 3 hours!! During the appointment I also noticed she was trying to pry apart the eyelashes multiple times after accidently gluing them together... Upon having my eyelashes done again approx. a month and a half later, in Vancouver, I was told there was significant damage to my eyelashes and giant spots of missing eyelashes (I've always had full/long eyelashes). I have since contacted the owner after my suspicion of damage to my lashes was confirmed and she takes zero responsibilty. Find another place to go!

Disappointed. Went for my first threading ever. First of…read moreall, address on website wrong. No receptionist to answer phone and tell you correct address.... I happened to walk past new place, half a block up, when I gave up and was returning to my car. No one inside to greet, other than someone looking up from doing eyelashes, to mumble someone will be there to help me. 20! Min later my person walked out and said she'd be with me soon. I was walking out the door but decided to stay and try it. I was horrified that I was to sit in the chair in front where her next appt was waiting for her, clearly a friend. I don't need everyone on main st to see me get my hair pulled out of my face! The open concept is more drive thru than personal care. Now as for the treatment, she was clearly in a rush to get to her friend. When I left, I looked in the mirror in my car.... lots of hair left. Long hair. So I went home and proceeded to finish the job for her. Very unprofessional, will never go back.

Moved to the area recently and got my haircut today with Alisha. She is a very good hair stylist…read moreand I had a great experience. The salon is very careful with COVID protocols (masks are mandatory, social distancing enforced, lots of cleaning, barriers between chairs, etc.). I was very impressed with my experience here and will definitely go again and recommend this hair studio. They are busy - book well in advance! Thank you Alisha!

Ginger has been doing my parents and my hair for years, she's the absolute best! She is so…read morethoughtful and always makes sure my experience is special. Can't say enough good things about her!

Got a good pedicure here. The place was clean and they took their time which was nice and the…read morepolish turned out great. My only complaint was it smelled quite strongly like second hand smoke covered up with some sort of air freshener. Also they were not very environmentally friendly - everything was single use. But they did a good job, reasonably priced, and the staff was really nice.

The tranquil and pristine look of this nail spa drew me in. It was my first visit, and I will…read moredefinitely return. Nina gave me a delightfully relaxing pedicure with picture perfect toes. 'Cam on ban' for your wonderful service. Sharon