Book an appointment. Went to go to it and the place was closed no notice nothing. Waisted drive…read moreinto town.

Ashley has been my hairstylist for awhile now, and every hair cut has been a pleasant enjoyable…read moreexperience. The atmosphere is relaxed, fun, and non-judgmental. I'm pleased to have a competent hairstylist in Ashley who gives me a haircut that's well-thought-out and flattering.

I love getting my nails done here they are quick depending on what you're getting the fancier the…read morelonger it will take for good quality! Also they matched the design I showed them perfectly I was very happy with this set!

Brought my toddler there for a treat and the ladies there did SUCH a great job with her! They were…read moreaccommodating, kind and even gave her a hug when we left! Definitely will go back and highly recommend if visiting the Penticton area :)

The customer service was very disappointing. I walked in and was not even acknowledged. I stood…read moreat the counter for 5 minutes and the gal at the first station looked up from her client but never even said hello or I'll be right with you. Two other gals were already waiting. I sat down to wait until I could be helped. A gentleman walked into the shop and the gal at the first station immediately walked over and asked "how can we help you?" I stood up and waited my turn but pointed out that i had been waiting and not even acknowledge. I had called earlier and was told no appointment taken just walking. I told I could come back in 2-1/2 hours. Hmmm, NOT HAPPY. Poor service, poor chance of me going back.

Me and my mother dropped in to get her a trim. Nice cut, fast service and her hairdresser was very…read morecharming.

I haven't had spa services there, but have bought cosmetics and find the staff to be incredibly…read morefriendly and helpful. I will be making an appointment for some services this week and will update this review later, but I am positive based on my excellent interactions so far, that I will not be disappointed. Updated: Okay have had now had pedicure, facial and various sugaring treatments. Love this place. Probably won't go anywhere else. Made to feel welcome and the services were first rate.

Amazing, I wish I could give it more stars! Best spa I have ever been to! They do a magnificent…read morejob. The girls who work there are wonderful. They take their time and make sure everything is perfect. Wine and cheese? Yes!!! I will definitely being going back! Highly recommend!

Quality products, great lashes, and reasonable prices. Jocelyn goes above and beyond, highly…read morerecommend!!

I have had my eyelashes done many times over the last year and I've never had such a bad…read moreexperience. On average the appointments take between an hour to an hour and a half. This appointment took over 3 hours!! During the appointment I also noticed she was trying to pry apart the eyelashes multiple times after accidently gluing them together... Upon having my eyelashes done again approx. a month and a half later, in Vancouver, I was told there was significant damage to my eyelashes and giant spots of missing eyelashes (I've always had full/long eyelashes). I have since contacted the owner after my suspicion of damage to my lashes was confirmed and she takes zero responsibilty. Find another place to go!

Disappointed. Went for my first threading ever. First of…read moreall, address on website wrong. No receptionist to answer phone and tell you correct address.... I happened to walk past new place, half a block up, when I gave up and was returning to my car. No one inside to greet, other than someone looking up from doing eyelashes, to mumble someone will be there to help me. 20! Min later my person walked out and said she'd be with me soon. I was walking out the door but decided to stay and try it. I was horrified that I was to sit in the chair in front where her next appt was waiting for her, clearly a friend. I don't need everyone on main st to see me get my hair pulled out of my face! The open concept is more drive thru than personal care. Now as for the treatment, she was clearly in a rush to get to her friend. When I left, I looked in the mirror in my car.... lots of hair left. Long hair. So I went home and proceeded to finish the job for her. Very unprofessional, will never go back.

Lily did my full set super quickly and the shape was perfect. I would definitely come back!read more

Got my daughter gel polish and it peeled off 1.5 weeks later. I got acrylic fill. Half lifted from…read morethe cuticle right away one broke the next day and two weeks of having them one completely ripped half my real fingernail off. Would never go back.

I made an appt thinking they knew what they were doing for hair colour…read more Instead the gal was asking ME what should she do with what I told her I had in mind. I've had previous stylists look at my hair and know what to do. Not this time. I drove all the way from Kelowna and she wouldn't do it because she couldn't " guarantee" it would be what I wanted! Hello? You're the " expert" ?? F ing waste of time. From the get go she was sooo unfriendly anyway. Kirsten I believe. Not recommend.

Kirsten is the best , looked for years for someone to do what I wanted , highly recommendedread more