Lots of experts；however，your questions and doubts are not allowed to be mentioned. Their price is…read moreapproximately 50% higher than middle prices. 108 dollar per hour for their labour Generally，here is for rich people. If ur case is not filled with money，do not go there. I asked too many questions，they said that it is hard to communicate. Then，they cancelled my service.

Have been dealing with Jim's auto for about a year, and had them do a safety for me when I bought a…read moreused car recently. I had a strict timeline for getting my car road worthy since I was planning a big road trip shortly after acquiring it, which they were able to meet however I did have an issue with one of the repairs while I was away in the US. After calling Jim's in a panic they assured me their work and parts did have a warrantee and there wouldn't be any out of pocket expense to me to get the car repaired again. The crew at Jim's especially Steph went above and beyond and would call the mechanic in the states to get updates on my car because he yelled at me every time I called him, and then handled payment for everything to fix the problem. As a side note I also purchased tires from the OK Tire next door to Jim's which they made very easy to do and were able to do to help get everything done on time for me at a better price than Fountain Tire in New Sudbury offered me. Really appreciate Steph getting yelled at on my behalf and doing everything to remedy the issue for me!

lost my oem parts and charged me additional for their negligence. scumbags…read morelost my oem parts and charged me additional for their negligence. scumbags Wouldn't own up to it ; waaah waah labour rates

I have been going her since 2016. I have always received great service and the work done is…read moreexcellent. They are compassionate about my issues and never dismiss me. Sometimes being a older lady, it's hard to get good service, or technicians that try to understand or fix the issues. I've never had bad service, in fact I would prefer to go here than NISSAN any day. All of the techs and the admin folks know be by name and look after me like family. I would give this 10 stars if I could Satisfied customer.

Terrible service. Won't be back and already had my son change his choice for new tires.read more

Called Kal Tire (Sudbury, Falconbridge location) after Costco told me I would need all new winter…read moretires, and they were able to patch the one leaking tire and saved me hundreds of dollars. Previously, I had my summer to winter tires changed at Costco, and the next day had a flat tire. Went back to Costco, and they said there was something wrong with my *2 year old* winter tires and I would need all new ones. So I called Kal tire and they offered a great deal on winter tires, so I agreed to take the car in (at this point there was no way I was dealing with Costco). Well, Kal tires inspected the tires, filled them up, patched the one tire that was leaking, and I was on my way. Literally saved me over $800 by helping fix the one tire that had a small leak. I will definitely be going back, they were very candid and didn't try to upsell me at all. 10/10!!

Misplaced my winter tires and gave me two different types. I previously had 4 of the same. They…read moremixed them up in storage. Then told me two needed replacement. I had less than 50000K on that car, did not drive one entire winter, so not sure how they were so damaged. Nothing had been said when they were taken off in the spring. They had lost all records of previous service, so I could not prove the mistake was theirs. My receipts did not match up with their info. Paid for two new ones. By end of the day after installation of these brand new tires, one was flat

Absolutely the most abysmal service I have ever experienced. Not only did they damage my brand new…read morerims, manager Dan called my husband to harass him and became verbally aggressive when we requested that they fix the rim free of charge. Never have I encountered such horrific customer service, and after they finally agreed to fix the rim it took several weeks to receive them back. Would strongly advise against using this franchise.

I bought my truck in September of 2020. Since Ive owned the truck as well as 2 other vehicles and…read morei had recommended a family member go to CopperCliff Garage. Eric's customer service, attention to detail and skills and knowledge under the hood were his top game. I always felt treated well and fairly charged for services, until 2022. In 2022 some the customer service started to decline, however seemed to be fair in costs and somewhat fair timelines to have work done on vehicle. One thing i noticed was that with oil changes the milage marked on reminder was not consistent for next oil change. Last fall was the biggest difference 10000 km ... this was the longest milage recorded ever between oil changes. Then 2023 started. I contacted and spoke with Eric to have an tire switch, a light that had returned on dash, and the possibility of warranty still being available for that light that was just changed with in the yr. Eric said his soonest opening for an appointment was in 2 weeks. I explained my work schedule to him only leaving me a few hrs in a day from late morning to early afternoon. He advised he would need the truck first think in the morning in order to accomodate me picking up by afternoon. I said no problem i will drop off night before. 2 weeks later, waiting for a call but nothing. Around 12 oclock I call because i only have until 1 pm that i can come in to pay for and pick up truck on a friday. 1st. Eric is not available. 2nd the woman had no idea what i was talking about. 3. She stated that she had two other women as walk ins that morning. When i said i had an appointment made 2 weeks ago, she just said she didnt know what to tell me. I finally was able to speak with Eric that afternoon. Who had said he had a family emergency about a forgotten appointment. I said i explained to you my availability for to pay for and pick up truck. He said does not make appointments and how is he supposed to remember every conversatiom with every customer especially from two weeks ago? He advised it was not the same part that may have been under warranty, that he had scanned the truck and shut off check engine light. But it would most likely come back on as the truck would require a smoke test. Not being able to go pick it up before closing i provided him with a credit card over the phone and asked he keep spare key if it could not be locked in truck with bill. When i picked up truck that evening. The check engine light was still on. I finally had the chance the end of the following week to stop amd pick up keys and bill. He was very rude on phone. And when i got to shop i was asking another mechanic when he had time if he could price something out for me that Eric had recommended and Eric came flying into office stating he has other things to have done that day to call another time for my questions. I was so taken back i just responded 'take care Eric' and walked out. Only to discover you CAN lock keys in vehicle. I was charged 40.00 to shut off a light that was never shut off. Which has been shut off and stayed off at another garage since. And sometimes appointments do matter there, depending on the customer. I hope you can find your customer service and work ethics again soon Eric! I nor my family will be bringing a vehicle there again. And i no longer recommend this garage.

I am over 3 hours away, parts needed to try and get back onto the road in the few remaining weeks…read moreof good riding weather. Although the required parts weren't readily available, The Rock investigated other venues, and linked me up to a supplier. The Rock has been my primary go-to, and under prior ownership, purchased one of my new bikes. They will continue to be my "primary". Much thanks.

The location didn't have the poker chips that I collected so I went back every other day. In the…read moreend my vacation was over w/out being able to get a chip for the location. A few weeks later, two chips showed up in the mail for me. The staff was really friendly. And they obviously have follow through.

I was so please I went to the Speedy Muffler in Sudbury…read more They were friendly, courteous and knew their business. Would highly recommend them. Thank you to the Kingsway Sudbury Speedy Muffler. See you for my next vehicle repair

From the owner: One stop for all your Auto Maintenance and Repairs including Brakes,Tires, OilChange , Suspension,…read morefront end , alignment & Mechanical inspections Get a Dependable Mechanic in Greater Sudbury. Visit Us for Repair Concerns. Come See Us Today for Mechanical Maintenance and Repair. Reasonable Rates.

I would not believe anything the owner of this place tells you. Made me book a week in advance to…read moredo a straightforward job and then after dropping off the vehicle a week later it sat in his lot all day and wasn't touched until 1/2 hour before closing and then proceeded to whine about how busy he was. Pretty sure that week lead time should have sufficed? Then he didn't even know how to do the work, when he finally looked it up on his computer he got flustered and rude and said either leave and I'll get around to it whenever or "F" off with the car and leave him alone. This guy is apparently clueless about what is involved in the auto repair business. Stay away you've been alerted. I suspect the other review on here is bogus.

perfect service, nice people, reasonable price leave me with an outstanding impression. This place…read moreshows how nice are Sudbury people. This guarantee comes from their history