I don't usually write reviews but I love this place ! Super quick service always efficient and…read morereliable. They explain everything they're doing and always make sure prices are broken down before anything is charged. I always come here for my oil changes love them!

I had a great experience at this location! I was helped by Chris and Adriel who provide Expectional…read morecustomer service. They were very patient with all my questions and explained everything thoroughly. I came in for an oil change and inspection which was a reasonable price and I left feeling confident in the work they did on my car. I would definitely recommend this location and Chris and Adriel definitely deserve all the recognition for their work and car knowledge.

I actually didn't get any service done here because I needed a smog check but for California…read more Texas has different requirements. The gentleman that helped me figure it out was very nice and helpful. I would recommend them.

my husband and I are overwhelmingly impressed with their politeness and professionalism and the…read moreLightning speed with which they have handled the inspections for both our cars. They are very affordable also. We are happy we found them.

Brought my car here for its first oil change, met the owner who's a jolly gentleman with a warm…read moresmile. They are up front with prices, services, and updates on the progress of your vehicle. While I was waiting for my car, a family came in to get realignment work done. Jays was honest about the shop's equipment being unable to accommodate their vehicle but was very helpful in helping them find a shop that would be able to help that family. My oil change went quick, easy, and painless. I will definitely be a returning customer.

I'm 70 years old and this might be the best shop I have ever encountered. Always very professional…read moreservice and they will NEVER try and hook you for unneeded repairs. I've been in El Paso for three years now, and I will NOT take my 2001 Chevy Silverado or my 2010 Chevy HHR ANYWHERE else (other than just an oil change). My latest experience was on 5/1/25. I tried to replace the power window motor on my Silverado by myself. Big mistake. Once I got the door apart I realized that it was a MUCH more complex job than I expected. I talked to Rick on the phone and he said, "we'll use your part and complete it for you." They did, and I was shocked when I got the bill: $95!! I was expecting at least $300 labor to complete this job. IF YOU WANT HONEST AND PROFESSIONAL SERVICE, don't look further. Jay's Automotive on Alameda in El Paso will treat you right.

The staff is professional. Only do what is needed and they take are honest. The staff moves to get…read moreyou out fast. The owners are always present. They do not up sell you . They advise you what is needed and what they recommend. Honest people. Also they do amazing car detail work. They are very clean, honest and organized.

My young daughter went in to get her inspection done and when she came home she advised that the…read morebill was $65.00. However they only provided her a receipt for $18.50 (the cost of the inspection). Apparently they told her that her engine needed to be cleaned (it's a newer car) and the additional charge was for an engine cleaning. I called the business to inquire why they told her it had to be done knowing all well that it does not. The man refused to provide his name and hung up on me. Beware of this location!

Good people and great service. I would recommend them for anyone around the El Paso area and need…read moresome work done E&R is the place.

Very responsive. I had my car in and back the next day. I had questions and they were patient with…read moreme making sure all of my questions and concerns were addressed. I will use these guys again for sure!

I cannot vouch for the oil changes here, but I'm giving them 4 stars for one reason, and one reason…read morealone: they didn't try to sell me on additional maintenance when I came in to get my state inspection sticker. Every place I've gone to get my sticker in El Paso has tried to sell me on extra stuff, usually air filters, but one place even wanted to replace my car battery. I appreciate them not doing so. If you need to get your Texas State Inspection sticker in El Paso, give them a try!

Friendly, fast service! The prices are great compared to other places I've been. I was impressed by…read morehow quickly they got me taken care of since I was really pressed for time this week. For context I did arrive there when no cars were in front of me. But they promptly walked out to greet me on my way to the front desk and got me taken care of in 10-15 mins! I will definitely be returning to this place for my future car maintenance needs !

I have been here 2 times already and both time service has been outstanding…read more I came in for an oil change and it was quicker than any other place I've been to. They put new windshield wipers on, inspection, and oil change in less 30 min. I came in for another inspection and all bays were full. Only 1 person ahead was waiting for an inspection as well and we were out in less than 20 mins. I did not have to make any type of appt. either times. The staff was very friendly and professional. I will definitely continue to return.

I really like the service. The technicians are very helpful and knowledgeable. You stay in your…read morevehicle and they give you a drink while you wait. The service was quick and they didn't trying to upsell me anything even though I'm a woman. Other places I've gone to have done this so I was impressed that they do not do this at this shop. Definitely recommend!

Great customer service and a great team that gets you back on the road fast. Whether it's tires,…read morewheels, oil changes, alignments this is the place to go.

I came here on an emergency late Friday night. After coming back from my trip at the airport my…read morecar had a flat and I had to call triple A and they came and helped and pep boys was the only one open to help remove the nail and patch up my tire. I called first and the employee Robert was super helpful and let me know that it would be a quick fix. When I got there they were super quick and the other employee Eddie was also super helpful and let me know the condition of my tires. I already knew I needed new ones but I'm not ready just yet because I know they're pricey. But Robert quoted me on a few tires they had available and printed the quotes out for me for future reference. I'll most likely be coming back to get my tires here for sure. and if you get your tires here they give you free tire rotations.

Excellent oil and filter change service. The staff was friendly, professional, and very efficient…read more They explained everything clearly, used quality products, and the price was fair. I will definitely come back and highly recommend this place.

Great service at this location. I was impressed with the steel and courteousness of the…read moretechnicians.