Excellent oil and filter change service. The staff was friendly, professional, and very efficient…read more They explained everything clearly, used quality products, and the price was fair. I will definitely come back and highly recommend this place.

Great service at this location. I was impressed with the steel and courteousness of the…read moretechnicians.

It was a Friday afternoon and I was running errands for my wife so I decided to go here because my…read morewife's van was saying that she needed an oil change. I called ahead and the guy on the phone was super friendly said to come on in and they didn't have a wait. Showed up a few minutes later, they took the van right and I sat in the waiting room. After about 5 minutes, a super nice gentleman came to me and showed me the dipstick of my wife's van, covered with what looked like really clean oil. He explained to me that because I had synthetic oil, I wouldn't need an oil change for another 1,500 miles or so. He told he'd reset the warning light, but to keep an eye on it. I'll definitely be coming back when it's time, it's rare that you get such honest and helpful service this day in age.

Quick and easy!! Love these drive thru oil changers. The staff is also super friendly and nice!…read moreThank you guys

Was very pleased with the level of professionalism. I used to be strictly a Firestone gal for auto…read moreneeds, but recently my husband put me on to Valvoline for oil changes. They are so convenient because you pull in the garage and they service you while you're in it. Nice because I'm with my younger kids often and having to unload and pack them up can be an additional hassle at times. This one was conveniently located next door to a car wash as well and I was in need of that too. Since it was my first visit, they gave us a coupon and got $10. Happy mama over here! Alfredo did a great job and it didn't take long at all. I will definitely return in the future. Thinking of coming back to get our tires rotated too!

I wish I had pictures to post, but I'll come back after my next visit and make another review…read more I didn't know where to begin about this location, and the team of professional, polite, personable, knowledgeable, and hard working individuals here. I've taken multiple vehicles to them, and they've done great jobs and they actually give a DAM about the service they provide, and talking to you as a person and getting to know a little bit about you which makes the service so much more personable. That's an old fashioned character trait that almost doesn't exist anymore in business. Well I appreciated it. When it comes to your vehicle you Want to trust who you pay to take car of your four wheeled baby, and I won't go to another place. You guys earned my business for good!!! Keep it up please.

There's 3 things that stood out to me about everyone I interacted with at E&R Automotive…read more 1. They all spoke to me like a human being, not a robot regurgitating a script. This made me feel like they actually cared about the specifics of my vehicle, not just a sheet of repairs to check off. 2. They were honest. Before I brought my vehicle in, I had called with questions about it first and a quote. As with any mechanic, they need to see the vehicle and run their diagnostic before giving an official quote but I knew a general idea of the repair so I was asking around to see what different mechanics charge for their labor rate per hour. I liked E&R enough to called them back but was given a different hourly rate from the first phone call. Without hesitation, the employee very genuinely and respectively said they would honor the first rate I was quoted. 3. When Eddie called me with the quote after the diagnostic and when I picked my vehicle up, he educated me!! He explained to me and taught me what the problem was and how that happens on different vehicles. He had already earned my trust but this just emphasized more so that he and his employees are trustworthy. Everyone I interacted here was respectful. The quality of work on the vehicle was exceptional. I could tell they were very thorough and tested the vehicle well after they made the repair to ensure it was fixed and there were no more leaks. I had taken it to the dealer before I took it to E&R and E&R saved me! I really just can't say enough good things about E&R Automotive, highly recommend!

Very responsive. I had my car in and back the next day. I had questions and they were patient with…read moreme making sure all of my questions and concerns were addressed. I will use these guys again for sure!

I have been here 2 times already and both time service has been outstanding…read more I came in for an oil change and it was quicker than any other place I've been to. They put new windshield wipers on, inspection, and oil change in less 30 min. I came in for another inspection and all bays were full. Only 1 person ahead was waiting for an inspection as well and we were out in less than 20 mins. I did not have to make any type of appt. either times. The staff was very friendly and professional. I will definitely continue to return.

I really like the service. The technicians are very helpful and knowledgeable. You stay in your…read morevehicle and they give you a drink while you wait. The service was quick and they didn't trying to upsell me anything even though I'm a woman. Other places I've gone to have done this so I was impressed that they do not do this at this shop. Definitely recommend!

I needed a tire repair on my mustang and I needed in a hurry, and they got it done. Everyone was…read morefriendly and polite

Abraham and his guys are awesome. Great prices and great work. I go here for all my oil changes and…read moretire rotations. Most important, Abraham and his crew are very honest. I went in once because my truck's brakes were squeaking. Abraham said the brakes were just dirty and didn't need to be replaced. He could have told me otherwise and I would never have known. I have friends that have had similar experiences here. I won't go anywhere else. Abraham is my guy.

I cannot vouch for the oil changes here, but I'm giving them 4 stars for one reason, and one reason…read morealone: they didn't try to sell me on additional maintenance when I came in to get my state inspection sticker. Every place I've gone to get my sticker in El Paso has tried to sell me on extra stuff, usually air filters, but one place even wanted to replace my car battery. I appreciate them not doing so. If you need to get your Texas State Inspection sticker in El Paso, give them a try!

Friendly, fast service! The prices are great compared to other places I've been. I was impressed by…read morehow quickly they got me taken care of since I was really pressed for time this week. For context I did arrive there when no cars were in front of me. But they promptly walked out to greet me on my way to the front desk and got me taken care of in 10-15 mins! I will definitely be returning to this place for my future car maintenance needs !

Stopped in for tire pressure check as I've done in the past. I have never been charged. Its always…read morebeen a pleasant quick "no problem ma'm" type thing. This time a female tech had to be a jerk and suddenly wanna charge me $5. Like what? If it wasn't cause I didn't wanna risk driving a mile further up the road to Oil Changers I would've. Those guys happily do it as well and dont charge.

I usually don't write reviews based on service that isn't related to my experience but I came upon…read morethis shop a bit ago and decided to go to get my inspection done, I arrive to the place at hand and go up to check in about getting an inspection. While I'm there getting that situated I noticed an older looking man screaming his head off at one of his employees, immediately I had a bad vibe about this place as I do not respect nor like blatant disrespect towards anyone, especially in a work environment in front of customers which is very unprofessional and uncomfortable to watch. After witnessing that I decided to take my business somewhere else, none the less if you want to go there beware of an angry boss screaming at his employees. My only feedback that can take away from this and improve is just treat your employees with basic human decency and respect and don't do that in front of customers either, it's very disrespectful and disgusting to witness, thank you.

The staff is professional. Only do what is needed and they take are honest. The staff moves to get…read moreyou out fast. The owners are always present. They do not up sell you . They advise you what is needed and what they recommend. Honest people. Also they do amazing car detail work. They are very clean, honest and organized.

My young daughter went in to get her inspection done and when she came home she advised that the…read morebill was $65.00. However they only provided her a receipt for $18.50 (the cost of the inspection). Apparently they told her that her engine needed to be cleaned (it's a newer car) and the additional charge was for an engine cleaning. I called the business to inquire why they told her it had to be done knowing all well that it does not. The man refused to provide his name and hung up on me. Beware of this location!

I contacted the store yesterday so I can get there actual location. Anne Xerox Quinn brought my…read moretruck in to get the brakes inspected. I was already confirming what I already knew. But I needed this actual opinion, which, of course, it was bad. Anyhow, they we got the stuff done. And noticed something with my tire pointed that out to me. So I will be bringing my truck back here to this location. Due to a friendly customer environment

They did the job fast and for a decent price. They guys at the front desk are very helpful and…read morenice. Overall a great experience!