This was one of the best car repair experiences I've had. The associates are incredibly nice and…read morethey even have a complimentary shuttle service. They did the repair very quickly and kept me up to date on status and didn't try to upsarge me a bunch of stuff I didn't need which was a welcome relief. They even had homemade cookies when I went to pick up my car. The price was very competitive compared to other places as well Great people!, Great service and highly recommended.

I don't even know where to start... I had an appointment…read moreset for Tuesday. I was getting my transmission serviced. I dropped the vehicle off in the morning as agreed. They made sure they had all my information. As you can see in the screenshot they texted me to confirm my appointment. My first clue should have been when the lady behind me was greeted and assisted before me, I realized we were not probably getting the same service but I thought that the man assisting people was rude for not acknowledging me at all, even after we had eye contact. We agreed that my wife and I would not be waiting, and would pick it up in the afternoon. When I got the quote they said a couple of hours. So at around 5:00 I called to see if the service was complete. I was then informed that my vehicle was on the ticket for tomorrow. I completely understand that things come up and life happens, and that my vehicle was not an emergency, or broke down. I was just dumbfounded that they didn't reach out to me in any way! I told the person I spoke to on the phone that I was on my way to retrieve my vehicle. When we got there I went in and spoke with a lady about getting my vehicle. I expressed my disappointment, frustration, and confusion. I did lose my cool and used profanity at the very end of our conversation. I had apologized for my attitude and said may I have my keys please. She agreed with my frustration and then told me my vehicle was being pulled up for me. That's when I freaked out, why in the world would you have to get in my vehicle, adjust settings for YOUR COMFORT, and roll down the windows and move the mirror, just to move the f***ing vehicle literally like a parking space! I just couldn't believe you can't do the service when agreed on, not contact me in any manner saying, Hey we are keeping YOUR vehicle longer, and then act like you are doing me some kind of favor by moving it! Get the f**k out of my vehicle. Needless to say, we did not get anything done to our vehicle at this location, but we did waste time, and effort. Thanks for nothing but frustration! I would a negative number if possible!!

I went in for an oil change and the staff were amazing!! They were so kind and honest during the…read morewhole thing. All down to earth people just having a good time. My oil change only took a few minutes as well. Great service, great people!

Daughter to he Mazda in for oil change 4 months ago. I'm changing it today. They forgot to put the…read moresplash shield to the oil pan back on, and didn't put a crush washer on the oil pan drain plug, so it developed a slow leak. Why can't these places train people to do a job correctly?!? At least have a system that double checks before leaving the shop. What A$$holEs of incompetence

I have been in two Burnett Automotive locations - one at Olathe by Garmin and another at Quivira…read moreand College intersection in Overland Park. Every time I go there I receive fast and thorough service, does not matter if my need is small or big. I also know that they are not going to recommend something I do not need. I am very happy with their prices, too!

Three visits to Olathe Jeep and more than $600 and my Wrangler was still acting up. So, I took it…read moreto Burnett and they actually drove it and experienced the problem--Olathe Jeep never took it off their lot. I spent less than $200 to have Burnett replace a sensor and my vehicle has been perfect ever since. Sometimes an automotive technician has to do more than just plug a computer into the car to see what's wrong. Burnett gets that.

I've visited this location numerous times and each time I have left satisfied. The employees are…read moregreat people and care about your experience. Just an oil change took less than 20 minutes on my ford escape. Price is ight I guess, in a world where everything is expensive. The manager of the store as of writing is one of the nicest people and doesn't hesitate to answer questions. Give these guys your money

Day after I went here I leaked oil all over a high clients driveway and all over mine afterwards…read more Had to go to a different Valvoline to top me off and fix the mess up. Who doesn't screw on the oil filter completely!?

Said my headlight was out when it wasn't. Trying to get money out of me. Place is always the…read moreslowest.

My car is overdue for an oil change. Decided to use Valvoline Instant Oil Change for convenience…read more This is my 4th time using them. First time, I use them I was impressed how easy, fast and convenient it was. You drive up to the garage and they steer you in. Tell them what you need done. You don't even have to get out of the car. They provide other service beside an oil change too. Each time I have use them, I have gotten good service. Oil change was done less than an hour and I was on my way. Pricing reasonable and not much more than my normal auto shop.

I've been going to this location for my oil change for about 3 years. It's my favorite, the staff…read moreare always very friendly and efficient. They are real with me and don't push expensive products/services on me. Love yall

Nice and helpful employees and good service! had my oil changed in 15 minutes, it would have taken…read moreme 20 years to figure it out. shout out to Chris too! super friendly and helpful guy:)

I recently had a check engine light pop up on my 2001 Jeep Cherokee. I called Jon (on a Saturday at…read more4pm) and he said he'd be over in an hour to check it out. He was friendly, approachable and able to diagnose the issue within minutes of arrival. He answered all of my questions in a respectable and professional manner. I felt confident in his expertise and appreciated the transparency throughout the process. It's not every day you find a mechanic who goes above and beyond, especially on a weekend. He gave me a VERY fair price. He gets the parts and drives to your home/work. Worth every penny. I couldn't be happier with the service I received from Jon. I've decided that this will be my go-to mechanic for all future needs. If you're looking for reliable, prompt, and friendly service, I highly recommend giving him a call. Five stars well-deserved!

I was in need of an alternator replacement and had already purchased the part. I was looking around…read morethe area for quotes and some places wanted to charge me up to $470 for just labor. I found Jonatan on Yelp and gave him call, he quoted me a reasonable price and was at my door within an hour. He also told me there were other things I should get checked out on my car and went above and beyond to send me the number of a windshield replacement guy. I'm very pleased with his work and I will definitely be contacting him again.

Spot on 10 minute oil change. There was no wait, I was able pull in immediately. I was greeted by…read morethe tech and they got to work ASAP. I was handed a few goodie items while I waited. The owner even came over to introduce herself and answer a few questions. This is a great addition to the Creekside neighborhood. I will be back for sure. Follow them on social media for deals, I was able to get 50% off my service in the month of June.

i messaged to get a quote and heard back very quickly! i went right it shortly after i received a…read morequote for an oil change. i had a very short time for a wait and it really was about 10 minutes for them to do my oil change. super fast service. they really are so friendly there and there's lots of discounts available for many different workers and even a ladies discount on tuesdays! i probably won't go anywhere else this was so quick, affordable and easy! i was so iffy bc there was no reviews but honestly couldn't have asked for a better service

Very quick in & out and cordial employees that went above and beyond the basics. But, I have to say…read moreit is very annoying this survey requires 85 characters. I should have deleted my positive comments about the service.

I have brought my truck here for now the 2nd time. Both times these guys get me in and out with…read moreefficiency, care, and just overall a great care. Just alone that's worth the money. I needed an Oil change both times and got exactly what I needed and more. Smiles, conversation, and got my questions answered. Suggest these guys for sure.