amazing work. reasonable prices! one of the most honest men I had the pleasure of getting serviced…read moreby. did amazing work on my truck after I slid into a tree.

Tim was the only mobile rv in the area that answered his phone and fit me in when I was stuck in…read morePennsylvania. He fixed my problem and I had another problem while he was there. He fixed that problem also and didn't charge me. Very nice and professional. He also said I could call him if I have any other issues.

We were having an issue with our RV and "Tim's RV House Call" was across the street. I went over…read moreand spoke to Tim and explained our issue. He stated he was going away but to call him Wednesday (a week later). Per his instructions, I called him first thing that morning and left a message. By noon time that day there had been no return call from Tim. I called him again and he answered the phone. I explained we had spoken at the campground and he had told me to call to set up an appointment. I then asked if we could schedule a time for him to come out and make the repair. Tim indicated he needed to check his schedule to see when he could fit us in. He further stated he would call me back later that day. Five days since my last contact with Tim and he has never called to schedule the repair. I can't speak to the quality of his work but communication and respect for his potential customers is lacking. A simple return call indicating he didn't have time or didn't want to do the job would have been the appropriate course of action. Returning phone calls and straightforward communication with customers is a basic business skill. I find Tim totally lacking in this area and I would not recommend contacting him for an RV repair if you are ever in the Warren Ohio area.

The gentlemen that work here are just that. I requested a price quote on tires a few months back…read morebut wasn't ready to get them at the time. When I called them to make an appointment, although the price increased, they still charged me the original quoted price. They didn't have to do it but they did and I'm truly grateful. I was in and out, back on the road in what seemed like minutes with new tires. To add, their prices bear out everyone else I called. It's the kindness of these guys that will bring me back.

Brought 2 of our vehicles here to have the tires swapped. A few minutes after arriving they told us…read morethey couldn't swap them because they were all wheel drive vehicles and tires were different sizes (going from an acadia to explorer). My husband and I have both worked in the auto industry do we already the tire sizes were able to be swapped, and for that matter both our vehicles are front wheel drive! My husband asked to see the vehicles while they were in the air (to double check), and sure enough FWD. He asked the girl who checked us in if she could just let tech know to double check before they give customers wrong info. She pulled the tech aside and told us tell him yourself, so my husband did. Tech had nothing to say except "ok" and gave him a dirty look. There was no "hey we were wrong we apologize"... just nothing. When cars were done my husband tried to tell the tech have a good day and he walked away and didnt even acknowledge him. We came here because ive been a customer in the past and never had an issue. 1. Not having the knowledge to know the difference between AWD and FWD - not good if youre in the vehicle repair business. 2. Not offering any kind of apology when it was YOUR mistake, just bad manners. 3. Walking away and not acknowledging a customer who was polite but pointed out your mistake and told you that you were wrong - unprofessional. We wont be back.

this place is horrible... Sold me a motor told me it would drop I asked specifically if it would…read morework with assured me it would when it didn't. I offered to pay for half of it and the tried to guilt me. Not accepting any responsibility whatsoever. I was supposed to have tires on order. Waited 10 days never got a return phone call. This shop is rude, incompetent and lazy avoid at all cost.

i want to post a very positive experience i had today at rays repair in middlefield ohio…read more i just picked up my new turf tiger that i ordered aprox 3 months ago , i ordered a 2021 well i recieved a 2022, with the the 40 horsepower engine . as you know the 2022s have a substantial price increase , mervin the owner being a man of his word honored the 2021 price , TRUELY UNBELIEVABLE in this time period . i want to let any potential customers know that they are dealing with people of true integrity , i hope scag corporation will take notice and help this dealer make up the loss he took on my unit , or at least the fact he broke even or close to it on a machine that could have been sold. for a bigger profit , i can not say enough good things about these guys , they are amish and are great examples of what businessmen used to be like rays repair in middlefield ohio had a cheetah and a couple of tiger cats in stock along with a 72 inch turf tiger , plus all kinds of other equipment

I bought a Leer truck bed fiberglass Lid from them. It took 13 weeks to come in. I paid $2,850 for…read moreit. I was happy with the Lid until I discovered it was leaking at the front of the Lid where the front gasket is attached to the Lid. I called them and they said for me to bring it in which I did. I explained to them that the water was coming in between the seal and the lid. I left the truck and they called me 2-1/2 hours later and said the truck was done. They told me everything was good to go. After I looked at the lid when I got home I couldn't see anything that they had done but I took them at their word. Well the next big rain We had I saw that the leak was still there. I then took a video of the leak. I called them again and explained again about the leak and told them I had a video of the leak. I talked to Tom the installer. He told me "great that would help tremendously. I made an appointment to get the leak fixed AGAIN. When I went back I talked to the owner and showed him the video. He started telling me there was nothing he could do but to send the entire lid back to Leer which I found unacceptable. He told me about the only thing they could do was to put some silicone caulking across the seal. When Tom the installer brought the truck around I looked where they were supposed to put the caulking and the only placed they caulked was the pop rivet heads. I asked Tom why he didn't caulk all the way across the seal, he said "there's tape behind the seal". I said I know that's exactly where it's leaking at. He said I don't know then. I said Never mind, I'll fix it myself. MY ADVISE TO ANYONE READING THIS REVIEW IS TO NOT BUY ANYTHING FROM VALLEY TRUCK OUTFITTERS! THEY WOULD'NT TAKE CARE OF A WARRANTED PRODUCT THAT THEY SELL UNLESS THEY SEND IT BACK TO THE FACTORY WHERE IT CAME FROM WHICH THE OWNER SAID WOULD TAKE A LONG TIME. SO AFTER FOUR TRIPS FROM NILES TO POLAND I STILL HAVE A LEAK.

i guess as customers...you aren't allowed to purchase products online yourself and have them…read moreinstalled by their "professionals". they want to purchase all products at discounted rates and charge the customer wholesale pricing for additional profits, along with their labor costs. dealt with them a few years back when they were having financial uncertainity...i bought my window deflectors...roll bar that was soft cover compatiable with my nissan frontier...with help from tom...and had no problem having them installed...how times have changed..i also noted that they had no bronco accessories or bronco pictures on there website...i quess they don't service ford bronco accessories...only jeep and trucks...i also noted that their ratings have decreased since 2023...since i brought my truck there...it doesnt surprise me with the owners poor and greety attitude...i'd take my business elsewhere...it's not the place it use to be.

Good friend of mine bought a truck at that dealership. Was supposed to have a winch on the truck…read more Was on the window sticker and everything. Previous owner removed it and the dealership didn't tell anyone and refused to do anything about it. I was there and heard how rude the sales manager was. Very rude. I wouldn't send anyone to buy a vehicle there.

Just bought a car from them Chuck was awesome Very caring to customers Jonathon in financing was…read moregreat

The staff is friendly and professional. They're willing to help you get your repairs done and…read morecomplete them with good quality. My equipment has to endure some harsh work sites and they keep me going.

Nothing but great things to say. After one of our main skidsteers broke down, we needed a…read morereplacement quick. After calling 6 other dealers and either them telling me I wouldn't see a new one for 2 years or just plain not calling me back it was frustrating to say the least. It was obvious after talking with Jason at MFG kubota that he actually cared to help and get me into a new unit. He had a brand new skidsteer to me quicker than I thought was ever possible. Obviously the machine is great but the service from everyone at MFG is why going forward I will only purchase new equipment for my business here. As a business owner, time is precious. Dealing with an equipment company that actually understands that is worth its weight in gold. Thanks again, Devon

I purchased a used Honda Accord from Chris P. and he mad the whole process smooth, no pressure, and…read moreas easy on me as possible. I stopped in one day and was interested in buying a car I had seen online, I had sent in documents for Pre-approval, Chris has already worked with Sheree in financing to get everything ready before I arrived, and we went for a drive, I liked it and we got to working on paperwork. Sheree made the paperwork a breeze and was extremely helpful. Later, on my way home I had an issue with the car, thankfully it has a warranty and I purchased an Extended Warranty, needless to say, Chris and Andrew worked lightning fast to get me assistance, get the car back to the shop and had it ready to go the next day. Overall, I would highly recommend if you're in the market, shopping Ben Bissett in Mercer, they were very professional, helpful, and courteous.

En route to IN from NY, most of the dashboard lights in my Subaru all lit up at once. Getting off…read moreRte 80 at the first exit I came to, I looked for the first true service station I could find. That was Ben Bissett Chevrolet. Although I was clearly driving a foreign car and completely not a potential customer, Ben himself spent at least 30 min with us, doing the best he could to diagnose and resolve our emergency. He got the dashboard to calm back down again and he correctly recommended the service we would need to have done. And he wouldn't take any payment for his time and assistance. We feel very lucky to have found him. He was incredibly helpful and kind (and correct!) If you need a truck, give Ben Bissett a try!!