I had some questions about the Scatt Blast accessories I was looking to purchase and have sent 3…read moremessages through TP Tools website via contact us and have never received a reply! If you can't take the time to answer questions, then how can you expect customers to buy your products? I contacted a couple other companies regarding their equipment and received a response immediately.

I've done business with this company on multiple occasions, and they have never let me down in…read moreterms of customer service or quality of the products. Back in 2017, I purchased one of their 960-DLX blast cabinets, including an upgrade to their commercial 180-DC dust collector, and a number of other smaller accessories. This was quite an investment, thousands of dollars, but the ordering process could not have been smoother. Despite having the blast cabinet arrived damaged (due entirely to the negligence of the freight company, 'Roadrunner Transportation', who drove a forklift into the crate), TP Tools went above and beyond to make it right. Not only did they arrange for a speedy replacement, but they also ensured that said replacement was not shipped with the same company (they work with several freight lines). The second cabinet arrived quickly and was flawless (see pics) and since then we have been absolutely thrilled with the unit. The blast cabinet functions flawlessly, especially when paired with the upgraded dust collector I mentioned. It does exactly what it claims to do, and works many times better than the bargain basement equipment we had been using before. Fit and finish on every inch of these things is top notch, with the level of build quality that puts cheap Chinese imports to shame. Once you've owned and operated one, you immediately come to understand the distinction, and that Made in USA is worth the premium over the import garbage that everyone else is peddling. Last but not least, I specifically want to call out my appreciation for Jim at TP Tools, who has been an absolute pleasure to deal with and is a true asset to the company. I am first to admit that I am not always an easy customer to deal with, especially when a very expensive product arrives damaged, but Jim always maintained an even keel and a solution focused attitude in every interaction I had with him. His level of professionalism, and ability to resolve the situation so deftly, is the reason I continue to do business with TP tools and why I just made another big purchase in the last few days. I will happily use this company in the future and highly recommend not just their fantastic products but also their outstanding customer service.

These guys are the best shop around!! Hands down!! They've kept me running for the last 6 years…read morethrough some tough times!! Saving me tons of down time, and thousands in repair bills!! They know their stuff and they are pretty fast at getting you back on the road!! They are a busy shop but you get quality work and an actual diagnosis not just part changers!! Great bunch guys and labor rate is fantastic!!

overpriced for parts and rude better than disrespected owner and family . and place is not in a…read moregood safe location .

Quick and friendly, I needed to replace a rim for a tire on an older car and they had an exact…read morematch. The price they charge me was less than a quarter of the cost that was quoted to me from three other local auto shops. I'd recommend calling them first for any auto replacements!

Had the unfortunate mishap, of a flat tire on the way in town off Rte 7, on the way to a wake of my…read moreadopted gram in Hubbard, that recently passed. After the run around with Triple AAA, taking awhile to get to me...choose this place and was satisfied. Honest, reliable, friendly staff..not thrilled on needing three more tires..happens on Buffalo NY roads. Highly recommend if your local, or out of town and find yourself needing service, wait was not even an hour.

Dave & crew are always prompt, responsive, and give full explanation of work done (and needing…read moredone). Pricing is reasonable and staff is knowledgeable and go out of their way to help! Wouldn't take my care anywhere else

This is my second visit in to this location. The first was to purchase a vehicle. And now for the…read morefirst service. I do enjoy coming here for the friendly atmosphere. The staff are friendly and most all around with a smile on their face. Today's service didn't go as planned. And the vehicle did end up with a scratch. But all in all everything was good. And the will make good on repairing the vehicle right the second time around.

Parts Rep at the counter: not knowledgeable, not helpful, not friendly. I actually had to bring a…read moreparts list and diagram from another store, and Parts Rep had no idea what he was looking at, had to explain myself several times. Paying for it was awkward bc no pos register at the counter and Parts Rep didn't have an invoice. I was supposed to trust him when he walked into the back (out of view) to run my card. Classic set up for a scam artist. I'm still holding my breath. This was my first time in this outlet. Parts department not clearly marked from the outside. No directions even on the inside. I will never return and if I thought about buying a vehicle there, well, this experience sealed it for me. Will never return for anything there. Cochran, whoever owns all these Cochran businesses in Boardman: Lost and just there with there hand out.

I've been here for many repairs on different company and personal vehicles. Always prompt, honest…read morerepairs and at a more than fair price.

Quick local place to get the oil changed. They sometimes try to upsell, as these places usually do,…read morebut they don't do crap like leaving the cap off the oil when you drive away, which these types of places are also sometimes famous for. Nice guys, reasonably priced, and they get you in & out with no BS. Recommended.

These guys are the BEST!!! I was on my way from cle to Pgh and my low oil light came on . Thank…read moregoodness for yelp helping me find this place. The guy who worked with me was so nice and helpful. Complete oil change and wiper fluid for $44

Excellent service, honest and great value. They do great work, staff is knowledgeable, and…read moreexplained thoroughly repairs before starting.