Treatments, amazing Dr John's, staff, Dr John's! I wonderful experience in difficult times!‍read more

Staff were very professional and kind. The Dr. answered all of my questions thoughly.read more

I have a stiff neck for a year. Went to two different doctors, Dr Rodway and Dr. Brannan and they…read moreboth said the problem was in my spine. They sent me to physical therapy where I saw five different therapists. Only one discovered that the problem was my muscles were too tight and needed massaging, The one good therapist, Leah, offered other alternatives to help with stiffness. The "last straw" was when one therapist, Gabby, gave me exercises as she typed on her computer and was finished with me in half an hour for$50. Beacon is not the place for me

Very efficient and effective treatment. Office staff provided excellent attention and prompt…read moreresponse to questions.

I figured I should wait to write my review till I had been going there for at least a month, but…read moreafter two weeks I'm already in gym heaven. I may be biased since I came from the most junky gym, give me a working piece of equipment and I'm sold, but seriously this place rocks and my body has the wonderful pains and soreness to testify. I will be straightforward about what they offer and the perks that have me singing their praises. 1. From the moment you walk in, super friendly, know you by your name and remember if you take a locker or don't take a locker type of folks 2. Full locker room. Complete with lockers, showers, sauna,steam room, changing rooms, blow dryers, shampoo, soap, vanities, and they provide TOWELS for you. No longer do you have to be that person that forgets their towel and has to flash everyone and dry off with paper towels. Shower towels and work out towels! I might have been sold just from the towels!! 3. Two pools. One warm water pool and one lap pool. 4. Co-ed Jacuzzi. Big and spacious. 5. Classes GALORE!! They offer on a weekly basis: 22 classes in the lap pool 34 classes in the Therapy Pool (mostly geared toward seniors) 50 Group classes varying from spinning, yoga, pilates, dancercise, bootcamp, ballet and body, power sculpt, zumba, etc... The list goes on. Plus they have them starting as early as 6am all the way to 7pm. So whatever schedule, you can find a class. 6. Trained Instructors that actually know what they are doing and care! 7. Trained Certified Personal Trainers that watch what you are doing, motivate you, work with you, and genuinely care about your progress. No trainers texting while you work out here!! 8. A running/walking track 9. Brand new equipment in their entire upstairs weights and cardio area! Tons of equipment and TV's on each cardio equipment to watch what you want. 10. SO NOT A MEAT MARKET!! No leering dudes or creepy men telling you how to perform your workout! 11. Since it is attached to the hospital, they have a cafe that serves everything from soup to sushi and they have the calories list next to food items. Great place to stop and get a bite to eat, coffee, or drink before or after your workout. 12. Day care with very flexible hours and friendly staff with plenty of toys and entertainment for kids. 13. SO CLEAN and you see them constantly cleaning all week long. 14. Onsite they also have a place to get a massage, facial, pilates reformer classes, and other spa treatments. This does cost extra and not included in membership. I'm sure I will learn more awesome things about Mercy Healthplex as I continue to train there, but I'm sold already!! One side note: This particular one on the west side does NOT have a racquetball court or a basketball court. That is the only bummer for me, since I love racquetball, but I figure I will stay busy with all their classes!

WIthout question best place to get a workout on the westside of Cincinnati! THe staff is engaging,…read moreand the trainers work you HARD!

Great place for integrative health for women and men! Staff is so friendly and pricing is…read morecompetitive. You get what you pay for and highly recommend.

i don't normally leave reviews and this is a long one. i apologize. since dr brenner has suggested…read morei see other physicians anyway, i feel it's right to share this for other people that struggle with the same issues as me. dr brenner showcased some of the worst bedside manner i have ever experienced. i will admit she diagnosed my pcos and hashimotos and i am very grateful to her for that. however, her demeanor seems cold. she constantly forgot things about my treatment plan, such as medications i had tried and didn't have luck with, reasons for my medical decisions, etc. we tried for a year to get insurance to approve a hysterectomy for me. at my last few appointments with her, i have had birth control pushed onto me as a 'solution' to my irregular cycles without checking my estrogen. wanted 200 dollars out of pocket to test my saliva instead of doing the blood test i could've afforded instead. when i expressed the financial concern she said 'yeah it's pricey' and moved on. proceeded to suggestion birth control and looked to my husband and made the comment that 'i don't have to worry about pregnancy' since i had my tubes removed. we've told her several times my husband is a trans man and simply isn't a concern regardless. but made it seem like she was trying to get my husband to also convince me to start birth control. when i expressed that i wasn't comfortable with that option, i wanted to find out what was going on, she said 'well you have my options' and left the room. within a week i got a letter suggesting i see another physician and that she no longer wants to do my hysterectomy. after a year of trying medications, a biopsy that left me crying in pain and her staring at me from a few feet away. i have never felt so defeated and unfixable. all of this said, i can't express enough how nice the rest of her staff is. her medical assistant, faith, was who i had every visit and she was always so sweet. her receptionists tried their hardest to help me when i expressed my struggle to pay for that estrogen test but it was beyond their control. i still appreciate them and i will miss them as part of my experience at dr brenner's office.

Absolutely horrible! Canceled my appointment and went to the VA who got it all done in a fraction…read moreof the time then DPN gave my personal info to some group trying to sell me some kind of care program and the office refuses to explain why they did that. Then they hung up on me and apparently have somehow blocked me in Mychart. I just want an explanation without having to make a big court case out of it.

Office personnel are unprofessional. Not only do they not know how to speak to patients, they have…read moreinappropriate, obnoxious conversations in the middle of the waiting room... all the time. Since they can't keep appointment times, today we had to listen to 40 minutes of cackling followed by 20 minutes of the receptionist singing to the radio. Schedulers are rude if you can't take the first time they offered. Even Compunet on the premises has learned the behavior. Drs are great. Nursing staff is meh. Treatment team is awesome.

My office experience at TriHealth Anderson was horrible. The gatekeepers are rude and…read moreinconsiderate. They enforce the 15 minute grace period without a care or even a consideration to check with the doctor. My doctor wanted to see me before he went on vacation and they wanted to go home for the weekend so it wasn't going to happen. They chose to call the Sheriff instead of asking the doctor. There were zero others in the waiting area. They will never see me there again. I will make sure Dr. Nicholas Van Benschoten knows exactly how they handle things for him.