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    Andrews Michelle, MD

    4.0 (4 reviews)

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    Beacon Orthopaedics & Sports Medicine

    Beacon Orthopaedics & Sports Medicine

    2.3(57 reviews)
    3.0 mi

    10/10 I have never had a bad experience with Beacon. Everyone is very professional and kind…read more Plenty of parking, easy to locate where you need to go through the building, large seating room, free coffee, comfortable seating, and free wifi. Check in was quick, prep was even quicker, and the entire time my son was in surgery I knew what stage he was in. After surgery they called me while I was in the waiting room to go over the procedure amd any questions I had. Recovery the ladies were amazing and answered everything I came up with after already being asked lol. They quickly got us discharged but did not rush us, we were ready lol.

    This review is for the billing department, OrthoAlliance. First, make sure any payments you made…read moreare applied to your statement. Over $1,000 paid wasn't shown on my statement. When they apply it, make sure you get an itemized copy "PRIOR" to making a payment. When I received my revised bill, they applied part of the $1,000 to an item that insurance covered and had already paid100%. I had to ask for "another" statement, and it was "wrong". I had to walk the billing person through the payments I made and what those payments covered. They spread your payment throughout multiple items. I paid each bill (online) that I had in my hand at the time in FULL, as long as it matched up with my insurance coverage, which I check online before paying. When the next bill came, it showed some of the line items had a balance. So I called "again" and finally got it worked out. I've NEVER had an invoice like this, where they take your payment made and instead of applying it to the item for the exact amount due, they decide to spread the love around. Why?? My guess it there were other changes, but I haven't received the invoice yet. But again, Why?? Makes no sense.

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    Beacon Orthopaedics & Sports Medicine - 10/10 but I definitely don't want to be a regular here lol. Meaning I don't want my son to have any more surgeries

    10/10 but I definitely don't want to be a regular here lol. Meaning I don't want my son to have any more surgeries

    Beacon Orthopaedics & Sports Medicine
    Beacon Orthopaedics & Sports Medicine - Beacon Orthopaedics Surgery Center Waiting Area

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    Beacon Orthopaedics Surgery Center Waiting Area

    West Chester Hospital

    West Chester Hospital

    1.9(101 reviews)
    4.7 mi

    If I could give zero stars I would. My youngest daughter experienced one of the worst medical…read moreexperiences in the ER today. As parents that live out of state, we are baffled by the lack of care that she received. She sat in the waiting room , after being taken back to get her vitals, and have a port put in her arm for dehydration, for 2 hours with severe vomitting and diarrhea symptoms. I assume the port was put in during her initial check knowing that fluids and anti nausea meds were needed. To say she was visibly upset during her hours spent waiting, is a complete understatement. I had multiple conversations with her during that time, and between the exhaustion of 12 plus hours of no sleep because of the symptoms, and the lack of any kind of knowledge of what was coming, she was beyond consolation. My older daughter that had dropped her off initially (that has 2 kids under 3 so she couldn't stay with herj , went back to see her sister sittting in the ER room with a port in her arm and a bag of vomit on her lap, as weak as could be. She demanded that her sister either be seen immediately, or that they needed to take the port out so she could take her to a different facility. One of the front desk nurses actually listened to her, and they were told that she would be the next patient taken back and that a "floating doctor" would see her asap, as all of the ER doctors were extremely busy. Said doctor arrived, and the meds were ordered. Pretty quickly, she was hooked up to an IV with fluids and anti nausea meds only to be told as the meds were being administered that she would have to sit in the waiting room with the IV for what would assumably be hours for the IV to be administered. I was actually on the phone with my daughters as the oldest one tried to advocate for her sick sister to find out if there was even just a chair that she could sit on someplace so that she wasn't out in the waiting room with the general population, only to be met with a resounding no. I could hear my youngest daughter sobbing out of stress, sickness, and exhaustion, They were told that if an open bed became available, she was eligible and what my daughter asked if her sister would get the first open bed, she was told no. My oldest daughter than told the person who was "caring" for her sister to take the IV out, during which time she was vomittng, and blood from the removal of the IV was all over her pants. The lack of empathy, the complete disregard for any dignity for my daughter, is beyond unacceptable. It is completely understood that the ER was extremely busy, we knew that was going or be the case with her going in. What we didn't know was the lack of integrity within this establishment

    its pathetic all around. wait times, nurses coming in having…read moreno clue what you are being seen for after you have already been back. Feels very rushed and not caring and again the wait time is absolutely a joke we have been here for almost 4 hours and nothing is done

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    West Chester Hospital - Worst hospital

    Worst hospital

    West Chester Hospital - Worst doctor ever and here I thought they cared about me and my health I would not refer her to anyone I know

    Worst doctor ever and here I thought they cared about me and my health I would not refer her to anyone I know

    West Chester Hospital - Some pretty art hanging on the wall but there's no information about the artist

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    Some pretty art hanging on the wall but there's no information about the artist

    Beacon Orthopaedics & Sports Medicine

    Beacon Orthopaedics & Sports Medicine

    1.0(2 reviews)
    5.0 mi

    I have been in pain over a month because my ankle, I see the doctor they do an x-ray say I might be…read moremissing cartridge, schedule an MRI two weeks later because of my insurance ok... whatever, do the MRI and get told o can't know the results til a week later and I can't know them over the phone...I just want to know what's wrong but I can't talk to anyone because every-time I call I get a call center and they get to tell me if it's worthy enough for a call back from the doctor

    Dr. Shaw at Beacon Orthopedics in Fairfield, Ohio, seemed in a hurry or rushed the second he walked…read moreinto our exam room. We were there for a second opinion so he had allegedly already taken a look at the original x-ray. I also wanted to ask questions and point out something I saw on the x-ray. He never looked at it. He talked over me, loudly, had a smug attitude, and was extremely rude to me. He told me there was nothing wrong with my sons leg according to the x-ray, but, as I said, I was there for a second opinion. Children's Hospital took the x-ray, and put my son in a leg brace based on their findings. My son had a knee injury. The excruciating pain was not a constant, and of course my son was experiencing it while we were in the office. But it had returned after the brace, when he does activities, and it at times is so bad that my son cannot walk, that indicates there is still an issue. Dr. Shaw told me kids injure themselves and it's better in a day or two. I told him that this had been happening since April. He shrugged his shoulders. I asked what would he recommend doing? He said "Don't know." From a professional, I was really hoping to get some answer other than "maybe." Dr. Shaw's attitude toward me was that I wasted his time, I was inferior to him, and he nonchalantly dismissed any question that I had about healing my sons leg with a one worded answer such as "maybe." I wonder what it was about me that he was prejudiced against. I NEVER showed any disrespect even when he did, and I never showed any sigh of attitude. I just don't understand why he disliked me so much immediately that he didn't even care to try an assist my son. He should be embarrassed but his demeaning, narcissistic behavior lets me know that, he won't be. I wasn't looking to be coddled, I wasn't waiting for the answer I wanted, I just hoped and assumed he would be professional and give me guidance for my child.

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    Beacon Orthopaedics & Sports Medicine
    Beacon Orthopaedics & Sports Medicine
    Beacon Orthopaedics & Sports Medicine

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    Kremchek Timothy E MD - They put you in physical therapy less than 24 hours after surgery. That black thing is ice. 10/10 recommend the ice machine every time.

    Kremchek Timothy E MD

    3.0(1 review)
    3.0 mi

    He's an excellent doctor. However, he's not the type to really shoot the breeze with you, so if you…read morehave questions, be sure to bring them up as soon as he walks in. He's incredibly thorough and the trainers/assistants around the office are also wonderful - they're all beautiful, which was startling but aspirational. We were told they were running 40 minutes behind, but ended up waiting 2 hours, which wasn't ideal. It was also the day before Thanksgiving though, so I sort of get it. Overall, I had a pretty good pre-op experience. However, when my sister came here 3 years ago for ACL reconstruction, she never regained feeling in the front of her shin. When she called about it, they said it probably wasn't their fault. I can recommend Beacon and Kremchek for any sports-related injury, but my sister wouldn't say the same. So take that for whatever it's worth. UPDATE: I'm a month out from surgery and I have healed remarkably quickly thanks to the stud Physical Therapy team. So, I dropped the score for Kremchek not the entirety of the team. Beacon as an organization has been wonderful, but I've been continually unimpressed with Kremchek as a person/doctor. The appointment I had remove my brace (read: leg cage) was on the calendar for a month, but I got a call a few days beforehand that said it had to be moved due to Reds spring training or something. I was going to have to wait another week or two to get my brace taken off, even though my healing progressed well enough to remove it. I had to ask to be seen by another doc because this brace is the PITS and I want it off ASAP. So I am seeing Valezquez. It's just obvious that Kremchek prioritizes his celebrity (well, it's the Reds, so maybe that's not the right word) clients over average people.

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    Kremchek Timothy E MD - Last known picture of me without a hamstring for my ACL.

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    Last known picture of me without a hamstring for my ACL.

    Andrews Michelle, MD - sportsmed - Updated May 2026

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