Cancelled our tour of 5 people, 2 hours before it happened. Super disappointed to say the least…read more Claimed there wasn't enough people for a public tour, we could have added people if we had known. Cancelled us for a private tour, just unprofessional. wasn't very kind on the phone

Lily and ruby were great host. If I did it again I'd ask for them. They went out of there way to…read moremake sure we had a great time. They even laughed at our stupid jokes. The tour was about 2 hours long. And we hit three bars on state street and university ave area. We had a great time and The two groups before did as well. It was more work then we expected but with 10 or more people it was manageable. If you have a large group I suggest you go earlier or the wait time for dinks at each bar will eat into the number of places you can go to.

Last weekend we were lucky enough to snag a spot on a Friday night Paddle Pub boat ride. Oh my, it…read moreturned out to be the highlight of our trip! First of all, it was truly a pleasure to meet Remy and his staff. Everyone was friendly, knowledgable and set the tone for a fun night out on the water. The staff was super accommodating and helpful, which helped us kick back and relax. The boat ride was a blast. There's something magical about cool fall air in Wisconsin, and experiencing it on a lake is pure bliss. It's even more special while sipping on cold Wisco brews as someone else is responsible for driving ;) Make sure to stock up on plenty of drinks as this tour is BYOB. Remy hooked us up with a cooler and ice, which was greatly appreciated! There's also a stereo hookup, so be prepared to play DJ from your smartphone. This tour is something that should NOT be missed when visiting Madison!

I have been a Flight Attendant for 10 yrs and due to COVID-19 decided to retire. I had my last trip…read morewith some of my favorite co workers and they decided to book this tour. We had the best staff take us out. We also stopped at the cutest location on the water. We spent what seams like forever building the memories I would now carry with me forever. I can't think Remy and Cody enough for taking care of us and showing us an absolutely amazing time in Madison. I can't think of a better way to end the last chapter of my favorite job.

Bouncer with the one earring is incredibly rude and judgemental. He was disrespectful to my…read moreroommate.

The manager "Sean" (name given by employee) was very unprofessional and terrible to us . We waited…read morein line at the FRONT for 1hr in a thunder/lightning storm. I understand being at capacity but there was no communication. After we were finally let in after 1hr, my boyfriend expressed to ME in our OWN PERSONAL conversation that this was not done well and management should've dome better. Sean, the manager, stated "if you don't like our management, leave.". This is absolutely unacceptable for a manager. If you hear your guests having a bad experience, the managerial and professional thing to do is make it right. We love sottos but this response was so unprofessional. After my boyfriend spoke to her and let her know it's nothing personal, it was just disappointing, Sean FLICKED her MIDDLE FINGER at him. I've never experienced something so unprofessional. I voiced my concerns to a female employee (Hispanic with frizzy hair) and asked to speak with the manager and was met with a laugh. We will not be back after this experience and we will spread awareness on your treatment to paying customers.

The decor is so cute and I really liked the food options and NA drinks! Parking is a challenge so…read morewe parked in the Essen Haus lot then walked over. We arrived shortly after they opened and it was excellent: great service, great vibes. We were so relaxed. We visited on a dancing night and even though we stayed at our table, it was so fun to see people of all ages, sexualities, and wardrobes coming to and from the dancefloor. Once it got busy, the bartenders were really struggling. It seemed like most of them were new because they kept asking one of the bartenders questions. One of them didn't even know where to find the drink I ordered (it was on the menu, and in the fridge in a can). Once all of the employees are as seasoned as the one they were all asking questions to, I think things will run much more smoothly. It also turned into a big party atmosphere which was fine with us, but many of the tables that were relaxing when we arrived were gone shortly after the music started. So just choose your visit time based on the type of experience you want.

As several others have noted, the bartenders are just...plain...rude! Why bother when you have so…read moremany other choices? We didn't staynlong as sitting on a Saturday watching 2 over-inflated ego bartenders judging and being rude to everyone who walked in the door was just not what we were up for.

If you mess up, the least you can do is take accountability for your mistake. Hanging up on someone…read morefor asking for a resolution to a problem you caused is so insanely unprofessional.

awesome service george is amazing no complaints at all will use him for everything on time even…read moreearly

We make it a habit to tip waitstaff heavily during the holidays. We tipped the bartender at KJ's…read more$32 on a $48 bill. That is 67%. She didn't even acknowledge it. No "thank you", "Merry Christmas" or even a simple "thanks". Nothing. Chances are we won't be back anytime soon but if we are, and she is bartending, guess what her tip will be...NOTHING!!

This is a must tour when visiting Galena! They took us to 3 different wineries in the area that…read morelasted 3 hours. The tour guide, Randy, was very informative and friendly. The people on the tour were very nice too! I will definitely go back for another wine tour next time I visit Galena!

Gorgeous locations, great wine and value, such a nice time! And Randy the bus driver is the…read moreabsolute best!