Easy to get an appointment, estimates given before the work is done (and costs are less than…read morefranchises.) You receive great value for the work being done. I've had oil changes, new brakes, struts, tire rods, rotors, and a new AC compressor installed. No complaints. Will return.

Great place. They Found an oil leak on my GMC Acadia. They seem like an honest group of guys.read more

These guys--I can't say enough about them…read more In a world of "mechanics" who know only how to replace parts, Auto Pro employs true mechanics who know the art automotive repair. More than once, a mechanic here has spent a few hours on my car diagnosing a problem that other garages couldn't detect (even after I described thoroughly) They are honest, capable, and eager to save your money rather than up selling services and repairs that you don't need (unlike most dealerships and chain companies). I tend to avoid small shops--I like to plug into a corporate structure. That said, I trust these guys with my auto when real work is on the table.

DO NOT COME HERE! They will SCAM you!!!…read more I brought my car in to get a diagnostic on the air conditioning not blowing cold at idle. They came back with the quote pretty quickly. Of course I assumed AC work may or may not be expensive depending on the problem and after receiving a high quote I needed to run it by my husband. Also come to find out they charge mostly the labor because we found the parts I needed online for $215. (My quote was almost $1600 not including the money they robbed me of) They said they still needed to charge me ($217) because they topped off (it wasn't empty) and recharge my ac. I didn't ask them to do either of those things, just to run a diagnostic which I would have paid for if there was a cost for that, no problem. I asked the man at the counter if doing those things was going to temporarily help with the cold air and he said yes. A lie. Come to find out because my issue is my compressor, recharging and adding more Freon was a total waste of time and money. That's $217 wasted on something I didn't even ask them to do. I imagine they won't be willing to refund me so all I can do is try to help someone else to STAY AWAY FROM THIS BUSINESS!!!

I asked to get a quote on work done two times and one day and over a week later they still don't…read morehave the respect to call me back. I spent 5100.00 previously on work done on my engine and this is how they treat me now

These folks are honest and know what they are doing. Would trust them with any of car repairs.read more

Please stay away from A to B auto mechanic in Knoxville area. He will take your money and promise…read moreto fix your car. I asked for refund because he was a no show. He said he would refund his labor cost right away and then the refund for the ordered part no later than 14 days. Nothing was refunded. He's also doesn't care that he kept my money. Spread the word. Reporting him to police today.

A B Auto Repair AUSTIN STOLE $1300, plus $75 for estimate, from me. . He supposedly repaired my car…read moreuntil afterwards all the oil came out. I towed it to Beaman's. They said it wld cost $4500 to fix. They also told me how he had put a rag n tool under the oil pan. They said that he ruined my car. 100% his fault.

They are very helpful and knowledgeable about what a customer needs. Also they do not up sale…read moreanything. They will inform you what needs to be replaced.

An oasis of kind competence…read more Over the past few years, I've brought my 10-year-old sedan to Matlock for regular maintenance and one emergency, a gasoline leak. Everyone is always friendly, well informed, and gets the job done. I always felt like I was a real person talking with a real person, rather than a consumer transacting with an institution. I'd give three stars for doing what they promised at the time promised, maybe 4 for being extra personable. What gets them to a strong 5 Stars is what Joey Matlock did when something went wrong. To be brief and intentionally vague, I bought the product they recommended, was unhappy about it, and they replaced it with something better. No argument, no resistance. Just heard me out and did the right thing.

I have a 2008 Mercury Grand Marquis LS and about a year ago the AC went out on it. So I like to try…read moreto fix my own car because of the obvious its just alot cheaper to DIY. I searched the internet and found out it might be the (EATC) the electronic dash controller so I purchased one an replaced it myself, well that let it work for a few days. So I'm back to square 1, so I found out it could be the Blend door actuator, this Item opens and closes the doors under the dash that adjust the Climate Control in the Car, basically the AC/Heater settings so once again I order the part and find out how to change it out on the internet. 2 days of pulling the dash apart and got it done. Great ! AC for a few more days Bang it goes Hot again NO AC so after this I was totally stumped so for course I had to wait a bit and put it in the Shop so I took it to a local reputable shop and they Found a leak in my Upper AC hose, so they fix it but the only thing was it took them 10 days to get the hose because of Part supply chain issues, but they got it fixed a recharged Yay!! Right ? Wrong 10 days later it just starts blowing hot again. At this point I'm like Bull%^*&, and a couple more *&^%^%^. So I took it back to the shop the said they were stumped too. I had told them I changed the Blend door not long before I brought it to them, so they didn't check that again and they told me to take to another shop or the dealer that might have a better Idea about what was going on with the AC. So of course I was looking for to spending the Money I knew was going to be alot, mainly because the whole dash was gonna have to be removed to get to the core of the problem. OK here is were my actual review starts, I start looking for a few places that specialize in Auto AC but most of them were miles away in Knoxville so I was a little disappointed the next day I got a coupon card in the Mail from CarFix auto repair in Maryville so I looked it over and called them. I was Professionally Greeted by Cade Larkin one of the service writers there he was very helpful and encourage me to bring it to them. And he said they would find out what the problem was, so I told him I would be there the next Day. I was greeted quickly all of the crew there are very Professional. Cade took my key and the check out was being done, I was expecting it to be quick and I would just be on my way back home, still driving a hot car. Well they quickly found what the problem was, apparently...the blend door actuator had failed I guess it a common thing with some electronic parts. So I remembered how long it took me to change it the first time under the shade tree,, 2 Days sweating !!! So cade gave me and estimate and assured me it would be fixed and that the part would be under Warranty for 3 years and believe the labor was included in the Warranty for there service, so its like 95 degrees outside Id had enough of driving around in a hot car!! And I told Cade lets get it done, I told him I would wait a bit. He was very attentive he kept me informed of the progress. He told they could give ma shuttle ride home, but I ask if they had Loaner cars. He went out of his way to get one returned early for me. I had brought the car in around 9:30 am at the point that I left was about 12:45PM with the Loaner car. I was gonna do a few errands but decided to go home and get a Nap. At around 2pm I received a call from Cade telling me I could come get my Car!!!! The reason I tell my story is it was the Friday before the 4th of July weekend, this CarFix location was Great!!!! And they even put my New Car Tag on for me. This place is my new go to for car maintenance and repair when I need Service on my car again. Thank YOU Cade and CARFIX!!!!!!

Every time we go in to have a simple maintenance issue like an oil change, they end up telling us…read moreour car needs $1,000 to $2,000 in "must fix immediately" repairs! They told us our perfectly fine car was a death car! They lie about coupons applying to repairs and add extra costs. We do not trust or respect their employees and will never go to Car Fix again.

Me and my family have been using Stevenson Tire for many years with getting great service, prices…read moreand honesty. But I have a complaint that I believe has merit. My last two visits this has happened and it happened to me today. The guy that parked my car had greasy dirty hands and it was all over my steering wheel and shifter. So I went back inside and asked for some paper towel and that guy pulks a rag from his pocket and I just called him out and said man your hands are filthy! This was the third time they let this happen. The owners need to make sure these things don't happen. The guy that tried to clean off my steering wheel walked back into the garage bay and took the rag and then wiped off his face with it- yeah that dude is just nasty!!!

Went here at the beginning of the year with my moms car that got a flat tire they fixed it fast and…read morewe're very professional

I had an emergency situation on my truck just before leaving on vacation. Helton's got my truck in…read morethe next day, completed the repairs in one day and came in under the initial quote ! Great Job Scott and THANKS !!

I was considering buying a used car from a Maryville dealer and took it to John at Helton's Auto…read moreCenter. He looked it over and pointed out some significant issues that were not obvious. He didn't even charge me. I'm sold on him and on Helton's and will be giving them business in the future.

I called because my ac was blowing warm. He came out and charged my system. Price was a little high…read more$80 appointment fee and $20 in parts; but I didn't have to wait for an appointment; he came right away, did a great job and my ac is back up and running!!!

Elite was awesome! Knowledgable and kind. His diagnostic fee was cheaper than others and his…read moreservice was quick. I requested an appointment and he was able to get me in asap coming out on a Sunday morning. The issue was my heat was not working. The first thing he noticed was my antifreeze was almost empty. He went and got the fluid i needed and put it in for me. The heat still wasn't working but he said it probably needed to be driven and sure enough the heat started working with in not even five minutes. He was worried about a leak so he wanted me to keep him updated on the issue. I highly recommend!

The people are friendly and the work is done well, quick and at good price. We are lucky to have…read morethis service nearby in Blount County.

hitch's is the best machine shop around with out a doubt ! After using these guy's I will not go…read moreanywhere else ! Super service and quality workmanship it's a shame I can't give them more stars . Thank you !!