Our condo assn is owned by Ogden and have been having trouble getting my condo fee posted. Called several times and no call back. read more

Arizona HOA branch is the worst. They do not understand AZ Hoa law enough to help Boards with compliance. They sit by, and even help Boards violate open meeting law. Let Boards hold illegal closed sessions and show no regard for CC&Rs. When homeowners asked for help, we were ignored. When homeowners filed with the state's dispute process, they did not help the board work with the homeowners, and took it as an opportunity to make more money off the HOA. When the Board was sanctioned for violating CC&Rs, this management company attacked the homeowners and refused to help them hold the Board accountable for the violations. They know who pays their bills, the corrupt Board. Wrong Ogden, this is a HOME OWNERS association. read more

Their maintenance team and management team are horrible. They don't communicate or fix things in a timely manner. I have been without hot water, with no update. Their laundry rooms are filthy and aren't cleaned by the property manager, but yet they increase the price. Nothing in the units are new and remodeled. You practically have to spam call them to get your issues for your apartment fixed and that's if they decide to answer the phone. Don't rent here! read more

STAY AWAY!! This company is the WORST and it all stems from Peter Ogden, the CEO! He is a foolish man who has no clue about customer service. We are dealing with Jan from this company who is completely clueless and cannot read or understand Declarations. She was useless when it came to helping us get paid by the insurance company for the damage to my dad's Condo. Now she is acting like Hitler and picking what vendor to fix the inside portion of my dad's condo! I told Peter about how she is handling things wrong and he just kept saying to work with her! I was like I am calling you because she doesn't know what she is doing! This Peter is a total idiot and needs to go! We are gonna make sure that the condo association votes this group out because they suck!!! Our next step is litigation with them because Peter is a complete moron! STAY AWAY! read more

If you are in the market to rent an apartment, buy or sell a house I would recommend using Ogden & Company, Inc. I was impressed with their dedication to customer service, and I felt like a priority. They walked me through the entire process and is a very reliable company - overall very pleased with Ogden! read more

Absolutely never renting from Ogden ever again. Maintenance requests were typically ignored, if they did come to "fix" something they basically put a bandaid on it and called it good. They literally screwed a plywood board over a hole that formed in our bathroom ceiling that was leaking nasty water from the roof as well as sediment and who knows what else. I assumed this was a temporary fix, but it stayed that way for almost 2 years until I moved out, pouring filthy black water into our bathroom at random times. They took our entire security deposit and tried to charge $830 extra in "late fees" for a parking spot that was given to another tenant 2 months prior. Getting them to answer a phone call or email is pretty much impossible, and if you walk in to their office or ask for a higher up they act like they have absolutely no idea how to do anything and you have to speak directly to the building manager who tried to screw you over in the first place. They threatened to send it to collections and we had to fight for months to finally get it PARTIALLY lowered, which only happened after we said we would take it to small claims court. Stay away. Ogden does not care how good of a tenant you are or how clean you leave the unit, they just want your money. read more

Would highly not recommend renting, buying etc through them. I moved in June 29th, at first things seemed smooth, then about a week later things started to turn left .. fridge, stove , outlets etc. bad bug infestation. I notified mark that was the manager at the time and he did nothing at all. Come September , as it starts getting cold my heat stops working , I called the inspector multiple times and he did his job which was to inspect and keep giving them a call . Long story short , I withheld rent til the end of November until they answered and could stop lying and fix the issues . I have children , it's Wisconsin it's cold I can't just go without heat , stove etc. I'm also a college student so I go to school fulltime and work fulltime, well I've been approved for rent assistance due to me losing my job after my Hyundais Sonota was stolen off the property 3 times . I've been waiting for them to send over the documentation , nobody answers emails , calls , texts and you can't even get into their building without making an appointment.. it's literally impossible. They have 0 cameras . You are able to get thru the front door with anything you choose to stick in the lock. I guess now that I told the truth they're trying to move forward with eviction . They have also switched management to "Emily Olsen" which is a lot worst than mark and never understanding, I probably talked to her two times out of the 100 times I texted , emailed , called etc. The apartments are decent , but for $950 you could find something way better. Please save yourself! read more

CURRENTLY LIVING IN HELL. Ogden took over my building last year June 2023 and has been the WORST experience I've ever had in my adult life. Communication with Evelyn had been very rough from the start, she is very rude and when you gather her together tries to play the victim. I communicate if I'm going to be late, which I get rude emails, especially about the Maintenace request. which they never fix or ignore all together. I have horrible allergies, and my doctor provided them with literature and explanation about the need of the carpet to be removed and they ignored my request even after the owners of the property approved after a walk through in my apartment when Stephanie was employed. Maintenance team didn't take care of anything, I have been living with no air conditioner for about two months with an infant in my home, that they refuse to fix or replace. which results in me packing my children up and staying at my mom's especially during these extremely hot days we have been having in Milwaukee. After leaving a message on Elizabeth P phone expressing this was absolutely ridiculous, I received a call back rude and was told to watch my mouth and be respectful. So, I had to gather her together. They talk very rude and disrespectful to their black tenants and when they get told off, they play the victim and try to put stuff on your account. My sister use to work with Evelyn and she said she like that to her black co-workers as well. I would have never signed a lease with them in the first place due to their long history of HORRIBLE CUSTOMER SERVICE AND NASTY ATTITUDES TOWARD BLACK PEOPLE. It was definitely out of my control. Ogden needs to be shut down for the fifth they are. read more

If I could give them 0 stars I would! This place is the absolute worst! They took over my building this August and since then have done nothing but try to charge us more! They were so obnoxious to our old building manager that he moved out after 27 years of living in this building. Not a single maintenance issue has been fixed since they took over. Our new building manager is a waste of air who doesn't even make sure the doors are locked or clean the hallways. They also don't return phone calls or emails. They've lied to my face multiple times trying to get more money out of me. They raised our rent without notice, against our signed contract and then charged us late fees when we didn't know we had to pay more. They also claimed our rent came in late when we had direct withdrawals set up. I will NEVER rent from Ogden again. I cannot wait to move out of this hell hole! read more

Stay as far away from any property run by this company as you can get! They are mean, nasty people and do NOTHING for condo owners and I can only imagine the horrible way they treat renters. The only people in condos they do ANYTHING for are the Board members who can fire them. They threaten owners with reporting the owner to the board if the owner complains about Ogden's lack of service and professionalism. They take money out of owner's accounts without authorization to pay bills the owner's don't even know they owe, and then send the owner late fee notices for the monthly dues. I have lived in my condo for 22 years and am putting it on the market due to Ogden. read more

Do not walk away, run away. Horrible management company, little to no onsite presence at all. Had our board members doing their job taking photos and getting estimates. Failed to pay our vendors in a timely manner resulting in threatened shutoff. Spent months on financials, lost dues in the mail resulting in residents having to stop payment and reissue. Worst company ever. read more

Ogden, not a company for consumers, Ogen is only about money, ie. collecting dues, rents, and crazy fees they can not prove. Twice I was hit with furniture out by the dumpsters that was not mine. I fell in a hole on July 10, 2019 broke my foot told Ms. Kooplin she ignored it. I'm looking at a few attorneys, too deal with this one matter. I'm also investigating another attorney due to a soffit that leaked into my master bedroom causing damage I was told by Ogedens maintenance after the soffit was fixed that maintenance would be back to put kills on it, and paint it white. This has been 5 years with phone calls, all I was told by Angela, its in side your unit, but Ogden not taking care of their outside caused the issue. Now I've got a water leakage a few feet down draining into another unit and it's my issue. Read your by laws. What is inside my condo of the four walls is my issue not several feet down. I pay a condo due monthly of $240 fix what you know is right. NO ONE SHOULD RENT OR BUY FROM OGDEN. THEY ONLY WANT MONEY. I'LL ALSO BE CONTACTING CONTACT 6, AND ALL THE NEWS STATIONS. read more

I lived in the Tioga Apartments for one year and I couldn't wait to get out. Halfway through my lease they hired a new apartment manager which was the only good thing that happened. I had a 13 page document of things that went wrong. A few things from the list are: recurring problems with my refrigerator (often quit working which caused loss of food and not much help from Ogden), the door knob for the entry door of my unit kept falling off, they have super messy contractors that track dirt all over your place when they come, it took me a month and a half to get my mailbox key from the lazy manager, it often took her multiple days or weeks to respond to any emails, need I go on? PLEASE do yourself a favor and avoid this apartment. Personally, I think you should avoid Ogden in general. They are careless and cheap. They don't FIX anything, they just slap some duct tape on it until something worse happens. If you do decide to live in one of their apartments and Alaina Berger is the manager...RUN. ONE thing I like about Ogden - they gave me my full security deposit back, and you can pay rent online. read more

Wish I could give zero stars. They bought my building while I was already living in it (previously owned by Siegel Gallagher ) (p.s. that company was amazing and staff was fantastic and friendly) they don't care about the residents and their safety. Disregard complaints and doesn't answer maintenance requests. Constantly changing who you need to contact for things in the building. Can never get ahold of anyone and rarely ever get phone calls back when messages are left. Will never rent again from this company. Disappointed. read more

I lived at an Ogden property for 3.5 years in Shorewood. The building was almost 90 years old and many fixtures, including my bathroom were original. There were a lot of maintenance issues when I moved in, but they got fixed. The common areas were reasonably clean. They did lose one of the leases that I signed (renewal) but otherwise they were professional. Overall, not perfect but a pretty decent company to rent from. I wish they would've respected their best tenants more instead of constantly raising rents on them. read more

I have a 16 week old son who I have to have live with my mother because this is an unsafe environment in my condo and a poor condo HOA (Ogden) I am Living in a condo that is seeping mold in the outlets, and constant leaking water from the roof. I have had a leak in my roof since Feb 2, 2021. It's now 10/2/2021 The condo association keeps telling me they are going to fix my water leak and they don't and are dragging feet. In my condo by-laws they are to maintenance the exterior within a reasonable amount of time. I cannot sell my condo, I am trapped because of the condo association. It's going to rain tonight and tomorrow as well . My insurance denied my claim stating it is the association's responsibility to fix the roof. I developed preeclampsia when this leak first started in my pregnancy and had to deliver early due to the stress of Ogden. My association told me to stop calling the emergency hotline when it rains water inside my home. I am responsible for the ongoing damage to my furniture and floor. I really need help its been over 242 days! It's been false promise after false promise to fix this. read more

I live in the Ardmore Apartments on Marquette's campus and let me tell you this place has gone downhill since the management changed to Ogden Company. There are homeless people in the front lobby, in the staircases, and in the hallways. The place often reeks of body odor and cigarettes. When focusing on my apartment, the place is basically a shit hole. My door doesn't close unless locked, there are 2 leaks that I have called to get fixed months ago, and various other issues that have not been fixed. I called the property manager and filed maintenance requests months ago but they were ignored. I have called six times now over the past two months and nothing was done. Actually, they brought me 2 buckets to put under the leaks because that was going to "hold me over" until they could come two days later, which they never did! Something needs to be done or else Ogden will go out of business. read more

as a landlord they take so many fees, outrageous charges for any type of work. you as a landlord have to end up paying them more than you collect on incomes to manage your property. work they claim was done was not like carpet cleanings but you get charged for them. even phone calls they charge you for "communication fee". the tenants end up also getting a poorly maintained apartment. the want high turnover- WHY? they get a $500 fee every time some new tenant in there and another $500 to evict. who takes the losses for them choose a crap tenant? oh its the landlord!! only people that GAIN is ogden by put trash tenants in buildings. When we bought building it was a slummy scummy craphole. they put up a wall to hide a serious foundation issue. they would do bare minimums to keep the place from getting violations. i will say though, that the city doesnt typically bother ogden managed buildings, im confident city who is also all about $$ getting some kickbacks for being quiet. we told ogden lets make the building nicer , toss out the slummy people and get better tenants, better rents. they said that area only worth 500/mo for a 1br etc.... we canned ogden since we were at a negative cash flow with them. we updated and made the apts nicer and guess what? we raised rents, the the slummy tenants left (or evicted). and what do you know we have better tenants, rents are 650-750 and we're making a positive cash flow now. avoid ogden at all costs. most management companies just take any profits landlord would be making but ogden is deceptive with them hiding a bad foundation with a fake wall, not keeping place clean and taking any tenant with warm blood because no matter what they making $$ whether they pay of get evicted. read more

I have had SOO many issues. I cannot seem to get through to even make a review on their Ogden website!!! UGH I have tried to get a hold of Mari White and Jacki Monty in Mesa, AZ via email and phone and I CANNOT get an answer on the phone or an email during business hours! Was the office closed on Friday?! And when I did finally get an email today, my other 4 emails went ignored. I'm trying to figure out why I had a demand letter sent to my house. I was sent a ledger that shows the last 6 months and every payment was made but at the top it says "previous balance" ....I've asked what the previous balance was from and no one has explained to me what this is. I haven't had any notices sent about any "dues" missing...? It seems a little UNETHICAL to wait 6 months just to be able to send a hand delivered USPS demand letter and charge an extra $125. The letter I received is dated 12/25/19 but the office was closed from 12/24-1/2 (as per your email signatures) so tell me how this letter got written and sent on the 25th?? It also states that FULL payment is due 15 days after the date of the letter.. I received it on the 14th day. (1/9/2020) IT TOOK TWO WEEKS TO BE DELIVERED FROM MESA TO PEORIA? HOW? My concerns are being ignored, all they want is my money.. This has been such an emotionally draining thing to deal with! I'm so upset.. AND TO TOP IT OFF, IM FORCED TO USE THIS COMPANY BECAUSE ITS MY COMMUNITIE'S HOA OFFICE. read more

Stay far away from Bay Colony Townhomes! I moved in on May 31, 2017 and the manner in which I received my unit was terrible! A friend of mine moved in the same day and her kitchen had a roach infestation! There is a clear problem with plumbing as there was sewage in my tub! My unit was so bad that they had to give me credits on my rent totaling $700. To make matters worse, you can be the best tenant and pay your rent on time but if you complain about the disgusting conditions of your unit they won't renew your lease but allow others to pay rent whenever they want. The only positive is that it is in Whitefish Bay School District, which is the only reason I considered renewing. read more

I understand there're only few companies that offer rent services on the market but I'd recommend to avoid dealing with Ogden. The places they service are not clean; maintenance requests take waaaaay to long to be satisfied. My family lives in a complex named Bay Colony - must mention it's in Whitefish Bay - one of the cleanest places in Mke area, however, this one particular place is nothing than a big location of trash and junk. They never clean outside areas of the complex. Dumpsters are too close to the premises; in a windy weather trash is flying everywhere from those WM trash cans; with this hot summer the dumpsters stink very very bad... The driveways have to be repaired as well. But... it's a cheap place and they treat people for what those pay for... The most of the ppl are there from India, Russia and Iran - and this make Ogden believes those residents don't deserve to be serviced as WhiteFolksBay residents. There's another building on Henry Clay in WFB that Ogden is a service man to the OWNERS of that building - same issues. Not recommending at all. read more

Ogden Apartments - Real Estate Services Near Me - Milwaukee, Wisconsin

I was trying to set up a viewing for a two bedroom apartment in whitefish bay. After three emails and two voice mails I get an email back telling me to give them a call. Had to leave one voice mail and two more calls just to talk to someone. Went to check the place out and it looked very poorly maintained, small and out dated. The guy showing the apartment did not know what they even had available at the time. I told him to give me a call when he finds out and he said he would email me, I'm not to optimistic to get an email at all! read more

I lived at the Tioga Apartments for two and a half years (2013-2015) while a student at Marquette University and will look back fondly at the memories I made while living in this building! I had a few maintenence issues here and there, including a constantly finicky refrigerator and backed up bathroom pipes. There were some questionable tenants who didn't appear to be students or young professionals but they weren't too bothersome. The apartments are small but really charming and you can do a lot with the small space! Washer and dryer in the basement was a plus. Reasonable rent. Hard working manager (Alaina). Definitely recommend! read more

As a potential renter, they give a terrible first impression. Took a while to get in contact, but I'm busy as well so I wasn't too bothered by that. Someone named Diana texted me about setting up a showing, and told me to text her to remind her to come. I would think if this is your job, you'd know where you are supposed to be and what time. So I texted her an hour and a half before the appointment, no response. I get all the way over here from the south side, no response. I wait 15 minutes, then call the number on the building listed next to the rental information. Guy doesn't introduce himself or know about the showing, and doesn't offer to let me in and show me either. Very very poor. That's a good way to turn away potential renters. If Diana contacts you, don't bother going. Its one thing to let me know what's going on or if she's running late or needs to cancel, but you can't just not show up. Everything listed about this place is perfect for me, so I'm very disappointed that this happened. read more

Ogden Apartments - Real Estate Services Near Me - Milwaukee, Wisconsin

* On the outset we started noticing some very odd behavior regarding lack of communication and the communication we did receive was an email with broken sentences. o This made us start to feel uncomfortable with working with them. * Website barely works and was even told by the property manager that it wasn't very good. o Application process was clumsy on the website. My application was deleted and still was charged for the application that wasn't processed though I was told I wouldn't be charged. I reached to the phone number listed on the charge and spoke to a gentleman that stated they would get back to me that afternoon. Never received a response and I was never reimbursed for the extraneous charge. o Had to physically drop off the paperwork due to their site not functioning. Received no reply from the administrative assistant after following up via emails. * We reached out to the property manager for follow up via their cell. o Was informed not to reach out to them via their cell phone. o At this time, we were also updated that the admin assistant is not very good at following up on emails. * Once we finally received notice that we were approved, we had to pick up the 18-pages lease and Ogden paperwork. The person that had answered the door was quite curt with me and seemed annoyed that I was at their doorstep getting the paperwork. o A lot of the paperwork made us curious Started reading up on the company and found numerous reviews from other clients that had very similar experiences. General theme was lack of communication and accountability. * There were issues ranging from not processing rent properly and poor response times for maintenance. We also found a review with an interaction of the owner of Ogden and how poorly they handled that situation. o The people we worked with, were also mentioned by the name in the reviews that did not have any positive points. o It was communicated that we had not received all the paperwork right after we had stated that we were planning to drop off the paperwork that evening. Fortunately, we did not sign any of the paperwork nor drop it off. Due to this huge oversight, this took an extra week for us to receive those documents for review. * I find it irresponsible and borderline negligent to have the expectation of us signing a contract when the signers do not have all of documentation or facts. * It was decided that this behavior and lack of professionalism did not align for us. We did not sign any of the paperwork and waited to see if there was any follow up. It took 13 days for Ogden to realize that we had not provided the signed lease or security deposit. Summary: I would not recommend this company and while I have only skimmed the surface of dealing with them, I think the poor reviews are a very accurate reflection of Ogden as a company and its culture. The lack of communication, professionalism, and follow up/through was quite disappointing. Reading so many reviews in which owners and renters having even worst experiences should give anyone with even a modicum of morals and ethics pause and reflect whether they should proceed with working with this company. read more

My roommates and I currently live in an Ogden property. We love our apartment and choose not to let the little things bother us because we are college students and we are simply happy just to have a place to live. We have ignored the lying, the paint splattered all over the place, the un-level floors and the lack of heat for the first few weeks of cold weather, but we drew the line when rats appeared in our apartment (after we had just cleaned every crevice of the apartment for the new semester). We are clean people and one of us is a germaphobe, so there are never crumbs or bits of garbage lying around the apartment. We are experiencing a period of time where we simply must wait while our maintenance request is "processed." This company has a complete disregard for their tenants and should be avoided. We are college students, but we pay our rent diligently and work for our money; it is no excuse to treat us inhumanely. Do yourself a favor and NEVER rent from this company. read more

My landlord cut my lock from my storage unit with no permission or warning. He says I don't get a storage unit. I tried to contact management for weeks via phone and email, still no response. I lost $1,500 worth of stuff, and somehow it's my fault? Poor communication between staff and tenants. Would not recommend!! read more

Ogden only cares about getting you into the building. I moved in 3 months ago and the mold in my kitchen sink drain and the bathroom ceiling has not even been looked at. I've been calling, emailing, voicemailing and texting weekly since I moved in and still nothing. I will call relentlessly and never actually speak to someone. I'm about to report them to the state because I could get seriously ill from this and they won't even come look at it. They sent a maintenance man to resurface the sink (not the moldy drain!) and he said he had never seen mold like that in his life. I also have no working smoke alarm. If there's a fire I could die. The bathroom door screws are hanging out. The front door looks like someone tried to kick it off. I would pay a double security deposit at a place that cares at the very least about resident safety. DO NOT MOVE INTO AN OGDEN APARTMENT. read more

Ogden & Company does NOT care about their tenants. Jasmina Badic is the worst property manger in the world. She doesn't know how to do her job unless you send her an email with ALL of her bosses CC'd in it. Living at Ardmore terrace was hell. They NEVER cleaned the hallways or painted the walls. There's tiny bugs that will fall dead in front of your doors and windows, no one comes to clean them up. If you submit a Maintance request it'll take two days for anyone to come out. They NEVER ever clean the basement. It has cockroaches and Beatles living down there. Mold growing on the walls, the wood, and windows. You don't get hot water for laundry. Jasmina was late sending my security deposit after the law stated she had 21 days to do so. And you will never hear from her while you live here. Don't rent from Ogden & Company Inc. Had to report them to the BBB twice out of my ONE year of living there. Not worth the stress, money, or time. Find a better company with better employees, that's worth it. read more

Hi everyone my name is matthew, I'm in the process of looking for a appartment. In the process something happened with my application i was having a little trouble getting ahold of someone from the offices. I was how ever able to get ahold of the on site manager of the tioga appartments, which are the appartments I'm hopeing to get in. The manager jacob fellows,was very helpful and per our conversation things got figured out. Im very pleases with how he resolved the questions,i had.and have a second viewing set up with him. I look forward to working with ogden management going forward. read more

I lived in one of their buildings while a student at Marquette University and have never had such a terrible experience with a landlord. Because they failed to keep the building up to code, the building flooded my garden-level unit with sewage and waste water. I lost ~$1000 worth of things in that flood and immediately vacated the hazardous unit after notifying them of the situation. Rather than offering to help clean or relocate me, they insisted that the unit was inhabitable and that I must clean it and continue paying rent. I ended up paying for an additional unit (double rent) so I didn't have to stay in a water-logged, molding, sewage-filled room. I spoke to their management and not only did they refuse to let me out of my rental agreement, they threatened to take me to court! Stay away from buildings owned or managed by this group. They don't care for the building and resort to bullying. read more

As most of the posts suggest below, I'd rate this company 0 stars if possible. Here's a "shortened" version of a frustrating year with this Ogden: Ogden took over my apartment complex about a month into my lease. From the start, they were poor communicators and if they did return your calls or emails they were incredibly UNFRIENDLY and unwilling to provide immediate service. Repeatedly, my roommates and I would call or email about SEVERAL maintenence issues in our apartment and getting someone to respond from Ogden was like pulling my own teeth. One of the major problems we faced was the loss of electricity in one of the bedrooms and the living room of our apartment. It took a week for Ogden to address the issue leaving us severely inconvenienced for that period of time. As if we weren't already frustrated by that point, then the bed bug fiasco began. My roommates and I were waking up with strange bites all over our bodies and so we called Ogden's maintenence line with the hope they would send an exterminator to address the issue. Surprisingly (not) it took them three days to return about 12 calls that we had placed to the office ONLY for them to tell us that bed bugs were not a "serious/emergent" issue. When they did finally send an exterminator we were told that the apartment directly below us (I lived in the middle unit of three floors) had been exterminated for bed bugs two weeks prior WITHOUT OUR KNOWLEDGE. So, not only did Ogden allow me, my roommates, and our dog to be in the building when these hazardous chemicals were being sprayed, they didn't even NOTIFY us of the bed bug infestation in the apartment below. The exterminator confirmed that my roommates and I did have bed bugs (which, in his opinion, were indeed from the apartment below us) so we had to go through the process of being fully exterminated. A total pain in the butt. About two months later, the exterminator that had worked with us showed up at our apartment again only to tell us that the apartment above us now had a bed bug infestation. So, again, we had to have our apartment sprayed for preventative measure. All the while, Ogden never communicated when the exterminator planned on showing up, what the extent of the bed bug infestations above and below our apartment consisted of, and never showing an ounce of care for our poor living situation in their building. It was nothing but a stressful, disgusting environment to live in. I'm so happy to be out of an Ogden property. I realize they own a lot of Milwaukee rentals but do yourself a favor and avoid them whenever possible. The staff is lazy, unknowledgeable, and lacks serious customer service skills. The buildings are old and poorly taken care of. Just do yourself a favor and avoid, avoid, AVOID! read more

This is a very unprofessional company. If you are thinking about renting parking from them, you might want to rethink your options. There are better offers in the area, and you should consider the $50 deposit as an extra fee. I am very disappointed with this company and trying to help others stay away from the problems I faced with Ogden. read more

DO NOT USE THIS COMPANY EVER!!!! TERRIBLE CUSTOMER SERVICE!!!!!! Melody, from Ogden & Company sent my wife Michelle and I a bill for $25.00 for having pet waste in the common area of our condo in Jackson. My wife and I always pick up the pet waste from our dog. After a heated email exchange she tells me I can go before our board and they can take care of my fine. I meet with the board and she shows up. She tells me the follow" 1. My wife and I our lazy and we did not in fact pick up our dog waste and "Unit owners get lazy in the winter". 2. We received a letter warning us about pet waste previously from our previous property management team. (We never did and she has no proof of certified mail or anything like that what so ever. 3. She says, "We don't know who's dog it is from so we billed everyone in the area who had a dog. 4. She tells me that in winter my wife who is a stay at home Mom with our 1 and 3 year old daughters don't play outside and that is why we apparently don't pick up our dog waste. 4. That other condo unit owners are paying these fines as well and she even went on to laugh about it. Then we get into a heated exchange and she is completely rude and condescending. Through this process my wife and I our selling our condo. We needed documents over to our realtor for our closing in early June. She never sent the documents over. My realtor called, his secretaries called and she never sent the stuff or responded to email. Then my wife emails her and says we need this stuff or we won't be able to close. She responds with "I sent it". Now this is really concerning to me. If we are emailing her saying we need these things and have been requesting them for over 2 weeks we need them. Either A. Our realtor did not get them or B. You didn't sent them. Those are really the only two possible outcomes. She at no time made any efforts to make this right, she never apologized for her actions, and has been nothing but rude. After seeing the number of complaints about this group I can tell I am not the first person this has happened too. If Melody is mad about the dog waste she should not not do her job in other things we need. After calling Ogden and voicing my frustrations her co worker and manager both who have acknowledged her terrible customer service were able to help me. read more

3-weeks no heat in my unit! I have called the property manager, Tina Wilson, several times over the past 3-weeks and she has not responded to any of my calls. I then called the emergency maintenance contact for my building, Steve, who told assured 3 times that someone is coming out to fix the heat. No one followed up with me nor came to my unit to resolve this issue. I am still without heat, I have slept/lived in temps as low as 28 degrees as a result my health and the health of my family has been compromised. Today, I escalated this issue to Peter Ogden, President & Chairman of Ogden & Co. He actually did return my call, but unfortunately further proved the point that Ogden & Co Inc. Only cares about profit and not the welfare of their residents. Peter told me "I think Tina does a great job, sorry you don't feel the same. I think the heat situation is not as big as you are making it out to be." I then informed him I have filed a complaint with the city. His response "do what you have to do". I only share this, because unlike Peter and Tina, I actually to care about the welfare of others and want to save someone else from being subjected to such poor treatment. read more

Very poor apartment management company. Highly unresponsive. See our review of 1609 N Prospect, one of their buildings. That building manager is horrendous, takes 3-7 months for repairs (even small ones), and they don't care. If they took the time to poll their residents or investigate why half the building moves out each summer they'd realize it's because they pay a manager who has no integrity, sits in his office all day long, and does nothing. You would expect much more from a family-owned and run company. read more

My company contacted them for assistance selling my home (I am relocating). The guy who showed up basically hinted that he only handles "high end" homes. He then proceeded to treat me like I was low-end. The point is, if you're not royalty or something, don't bother - this place doesn't respect you if you're simply "average". read more

The building manager I had was super fast and responsive to requests whether you called or texted her. I have complaints about a few things but I will skip out on that because the general vibe that I got from my building manager was that of respect which can be sometimes hard to find these days with some real estate companies. She treated me well and did her job to the best of her ability from what I could see and most importantly she kept the building safe. Ogden is about a 3.5 but I will give them 4 stars because I know the building manager always looked out for me which is what a good building manager is suppose to do. No weirdoes, creeps or criminals like I found in other Milwaukee real estate companies like shoreline real estate. Before I moved into Ogden I lived at shoreline real estate and some of their criminal caucasian employees were super sketchy and they criminally harass tenants they don't like. Ogden is really not that bad compared to their competition. read more

TERRIBLE COMPANY I left a voicemail for Melody at Ogden at 3:00. My neighbor who lives directly across the way about 10 feet has a dead bird on their porch. I contacted Ogden and they said they would take care of this issue at our condo. I was transferred to Melody who has had issues with my husband before and left her a voicemail. My husband emailed her as well. We have two young girls who play in the common area and I don't feel I should have to dispose of dead animals at our condo. I also don't think I should have to have my girls who are 3 and 1 playing outside around a dead animal. So Melody emails my husband back and tells him it is "his" responsibility to dispose of dead animals on our common grounds. She did say she would have someone come out and CHARGE us for that unit owner's dead bird on his porch. I do not think any where in our by laws it states the unit owner who reports the dead animal on the property gets charged or does it say anything about the unit owner having to throw dead animals in their garbage at the start of summer for 5 days until the garbage men come. Having a dead animal picked up off the common grounds of our condo should be something handled. We have went to the unit owners complex and tried to notify them on three separate occasions. This is unacceptable customer service and I deserve an apology. read more