If I could give a zero, I would. Disorganized, horrible customer service, horrible communication, horrible follow through, horrible horrible horrible. If you value your money, your time, and your sanity, find a different provider. read more

If I could give them a zero I would. First off, I did not rent from them. Nor would I. My wife and I went to three showings MPI had. We had same experience in all three places. First It was a nasty smell in each place. Then you can tell that each place had to be bombed cause the dead roaches met you at the door. They were belly up in the living rooms, bathrooms, and some bedrooms. Finally, the man who shows the place is a drunk, all three times it was him showing the places smelling like a liquor store. They need to get rid of him. So, on all these facts DO NOT RENT FROM THESE PEOPLE!!! Unless you want to deal with these issues in the future, MPI get y'all stuff together. Y'all got to do better. read more

Im a tenant in an upper unit of a duplex. The neighbors are terrible. They leave trash everywhere, park so we cant walk to the garage. They even drove through the yard and hit the house cracking the foundation. They ripped out my American flag and stomped on it. They stole packages. Got caught on camera.I dont feel safe. Ive called MPI 100s of times hardly can get them on phone. When i do there condesending and rude. Then give you the run around and nothing comes of it. Worst company and people ever. Never rent from this shady company. read more

If i can give zero star i will just know don't get comfortable in any of their units . Once you are comfortable they will tell you to move out with no explanation or Proper notice ..and make sure you are not paying utilities bills from other units some of their Properties are listed like 2 unit but really are just only one.. all their units are dirty and not painted if i wasnt in a rush to get an apartment i wouldve kept looking. They wont fix anything but when you are on it they Blame everything on the landlord which they are responsible for keeping the unit up to date with the landlord just paying them for it but it never gets done. read more

This is the worst propaganda Managment company I've ever experienced. Do not use them, I can even get a call back as a landlord. All they will do is take you money, even when the unit is vacant or the tenants aren't paying, they take it out of your reserve fund they make you set up. Go with ANYONE else and it'll probably be better read more

The Receptionist there is something else you call and asked to view a property and she got all these excuses about oh it's winter time it gets dark fast okay but your office hours are until 5 pm and also if a person call an say they want to see a property at a certain time this B**** gonna say they only show properties according to who called and wants to see it so if a person call and say they would like to see a property at 10 am they go off of that time like people don't work, with that being said she wanna show properties during morning hours when people like my self work until 5 smh I hope they never find tenants and if they do I hope they wreck they sh**. They act like they properties in the best areas you should be happy someone even considering looking at these dumps :) read more

Gross Garbage Company they are rude with prejudice I call up for a rental she told me "I DONT TAKE SEC 8 and How many kids do I have???? very racist I have no kids and never been on any assistance Im a Certified Paralegal read more

Very easy application process and helpful people in the office seen a house today that was very clean and well taken care of fingers crossed with approval !! read more

I found a listing for a single family home I was interested in renting. I had never dealt with this company before so I call and they first say before even looking at a property I need to "pre-qualify." All they did was take the names of the two applicants and I assume run a CCAP search or something, because we were instantly told we were approved. I was then told by the person that their scheduling center would call me to book a showing time. So I get that phone call and I am TOLD that my showing is at 1pm. No one asked me what would work for me, nor did they seem interesting in if people were at their jobs during the day. (I mean, they want employed people renting from them, right? Then why tell someone when they need to be at a showing with no input? Crazy.) So I take the day off work to do this showing. The house (I arrived first) had literal garbage just dumped in the lawn. Not something that was shown in the pictures. Literal bags of garbage, broken toys about the yard, and grill charcoal just dumped into the bushes. So they informed me that an hour before the scheduled showing time, you need to call a confirmation hotline because and I quote, "We aren't going to send an agent out to show a home and have someone decide to waste our time and not show up." So you can imagine how I felt when it was 1:10pm and there wasn't a damn person around to show me the place. I call the confirmation hotline back and they were all, "Oh, they didn't tell the agent. She'll be there. CLICK" With no explanation. So I call the main number back and explain that THEY scheduled the time so to not show up on their own scheduled time (which I would have never picked) was ridiculous. They couldn't give me an answer on why this happened and snapped at me that the agent had left and was on her way. Around 1:25pm an agent showed up. The house had "house sitters" aka someone looked like they were squatting in the house (no real stuff kept there other than a pill bottle, a blanket on the floor, and a hot plate, no joke.) It reeked of freshly smoked cigarettes. Google Maps showed this property in foreclosure just less than a year ago, so I know it had to be the housesitters smoking in the house while they are trying to get it rented! It smelled awful! I was repulsed that they would even show this house. I asked the agent reasonable questions like, "How much more work is being done?" "Are the floors (which were ripped out) being repaired before the move-in?" "What about the broken cabinet in the bathroom?" to which I was told, "I DUNNO, we just show the place, we don't own it." So they aren't even the property owners which is misleading. They have nothing to do with the property outside of being a financial mule for it. It was disgusting and impersonal, but mostly I was annoyed at their own excessive, multi-platform approach to showing a property without showing up on their own scheduled time or knowing a damn thing about the property. This experience alone will keep me from ever entertaining renting anything with their name associated with it, ever. read more

What a bunch of scum-bags. First off, let me say that my land-lord is a very nice downtown stock-broker who only owns his properties for tax purposes and is eminently easy to deal with and highly professional. A few years ago he contracted MPI as a property management company. Oh my god, the things I have to say about these people. The constantly lose checks, don't provide basic services, employ shady characters, and are just an all-around bad group of people. Thankfully for me, my land-lord lets me deal almost exclusively with him and my interaction with them is kept to a minimum, otherwise blood-shed would almost certainly result. The most damning indictment I can give them is that the Girl and I are looking for a new place when our lease is up in a few months and the retainment of MPI as a property management company as the leaser is an easy dis-qualifier. read more

Absolutely terrible company!!!! Never hire them, they are a bunch of lazy scum bags who will take your money every month without lifting a finger besides transfer money for your rent! I hired them To manage my house and they rented it out for a price lower than what we agreed upon, I was told I was I the wrong and had the wrong price! My tenants were late on payments, they did nothing about it, I was told they'd charge late fees but never did. Communication is terrible with them, I had to be the one to contact them to find out anything ... Even then you'll get a bar Minimum 1 sentence reply! Save your Money and Never deal with this Company, they'll cause you more stress when they are supposed to Alleviate that for! Your better off managing it yourself them going with them! read more

I thought I found the perfect company to rent from, I have to say the that was not true at all. I fixed up the property that they claimed was move in ready, however, it definitely was not. I had to fill holes in the interior and outdoors of the home to keep pest from entering prior to me moving in. The basement had trash on the floor and broken drywall, which I thought would be cleaned and fixed once I actually move in, but of course it wasn't, so I did the work my self. I did the landscaping because it was full of weeds and the bricks were hanging near the sidewalk, which was a hazard. My ceiling leaked when it rained, and that destroyed my fridge because the leak was above my fridge, I immediately call the maintenance line that night, and expected a call the next morning to no avail. So I had to get rid of the 2 yrs. old fridge that was working properly after that. To add insult to injury they the owner decided to sale the property after me only living there for 4.5 months, I was barely settled in, I suppose he liked the curb appeal after I made the house look and feel livable. When I gave a proper notice to move out MPI had the nerve to keep ALLLL! of my security deposit, and I know the I should have been withholding my portions of rent for my out of pocket expenses but I was being the professional and didn't think that I would be played like that, all of my closet doors were off track, which made it a hassle every morning getting into my closets, no screen doors or security doors on the front entrance or rear, so you can't open the doors for fresh air unless you buy mesh screens for summer only. PLEASE DO YOUR RESEARCH BEFORE RENTING FROM MPI AND IF YOU DO TAKE PICTURES IMMEDIATELY OF ISSUES. THIS WAS THE WORST RENTING EXPERIENCE IN ALL OF MY LIFE. read more

I do not know who the owner is of the property on the Southside of Milwaukee (E Waterford). The yard is a disgrace to the area. People take pride in their yards and to see toys thrown all over the place & the smell pot when walking passed the building is horrible. I hope this not a sign of the type of tenants that rent from you or the property owners. The only reason I know of the this is because I was looking for an apartment for a family member with reasonable rent and I knew a unit was vacant and checked out the area over the weekend. read more

i lived at 4201 N 41st st for 4 years in that time MPI didnt do Sh*t , i mean the carpet was nasty floors didnt get repaired. the final straw for me was the black mould that was on the walls in every bedroom. then they had the nerve to send me a bill for 3000 dollars for repair, i put in my filing cabinet and left it there F*ck MPI the Scam artist!!!!! read more

Bad first impression! My boyfriend came across a few properties from MPI during our house hunt. The properties seemed decent, many could use a little TLC but we were more than willing to negotiate things being the great tenants we are. We went through a few showings of the single family properties they had available and chose the one we liked the most. We did ask questions about some of the repairs/cleanings we felt should have been done before the property was even posted and if they would be done prior to our move in, but the young lady showing the property basically had no knowledge of the property and for an example told us something like "I've been asking them to clean the carpet for a while and they still haven't done it" or " I'm not sure if they're going to repair that, you would have to ask the owners"....hmmm so we're thinking okay your "showing" a home you know almost nothing about??? Okay. Moving on, so we made our choice and decided to proceed with the application process as normal prospective tenants do right. We asked the young lady (showing the house) how long would it take for our applications to be processed. She said about 3 days. Fair enough we thought. We saw the house on a Thursday. My boyfriend submitted our applications in person at the MPI office with a Cashier's check of the required (I believe it was $300 deposit which would end up going towards the SS deposit and 1st month's rent). About 5 days had passed and we heard NOTHING. I took it upon myself to call the office to see what was going on. A young lady answered the phone and I asked for the status of our applications. She looked up our names and told me they have nothing on file for us. WTF! I asked her to check again. NOTHING. I asked her where could our applications & deposit possibly be besides where we were told to take them. She couldn't tell me. I said okay we'll be up there during your normal business hours. Unfortunately, we were unable to make it there in time and the office wouldn't be open. My boyfriend tried going a day or two after but this was during the time Milwaukee had those floodings. Finally, he goes up there and there's a lady at the desk and he asks her the same question I asked "I'm looking to find out where our applications/deposit are". This lady couldn't locate the paperwork rbut then said to him" let me check somewhere else". And I'll be damned her she goes pulling out our applications from a drawer that was filled with other applications. omg. So what is this like the " we- don't -give -a -sh1t -about- these- applications -drawer or something"?? So my bf goes to ask where the Cashier's check was, the lady then said "Oh you have to contact xxx department about that". REALLY MPI???? So he requested that she just give him the damn applications back, we don't want to deal with this type of unprofessionalism, this lady had the nerve to get hesitant about not giving him my application. He ended up getting both applications we destroyed them and cancelled the check (thank goodness we had that ability). But, I don't understand how a "property management company" can advertise properties for rent and then not follow through with prospective tenants. This makes no sense at all. I'm convinced at this point that someone in the office is stealing people's personal info from those applications. What else could be going on? Anyway, I wish I would've read the reviews on these people way before I even considered them. Lesson well learned. I do not recommend MPI Property Management. Get it together people. read more

I cannot say enough terrible things about this company. When we decided to rent a house through them the walk through was before it had been cleaned and they promised to do a whole slew of things like shampoo the carpet ( previous tenets had dogs that had accidents on the carpets) and repair some windows, screens etc. none of which they ever did. Our air conditioning was broken for a month before a repairman came. It was literally leaking water all over and we had to fill up two bath towels a day with all the muck for a month. Then our dishwasher was broken for a month and a half and had standing water and a foul smell before finally we threatened to move out and not pay rent and finally was fixed. Then when we moved out we had all these bogus charges added to our bill against our security deposit. We cleaned the house top to bottom when we left but were charged for 'item removal' although we left nothing behind and for fixing several of the things that were broken when we moved in. I even had filled out a form with the company during move in citing the damages and had taken pictures. They refuted the pictures and still charged us. For instance when we moved in there was a broken closet door sitting in front of its track that fell on my daughter. We moved the door to the side and cited it on our sheet. the track was actually broken. It was on the list for matinence to fix as well as a slew of other things. It was never fixed and when we moved out the company said since we hadn't been responsible and fixed it they had to and were now charging us for it. WHAT??? Oh and no matter who you talk to in the office you keep getting passed around to various people all of who just pass your problems around and nothing gets resolved. STAY CLEAR OF THIS PLACE IT IS NOT WORTH THE MIGRANES!!!! read more

We hired MPI Maintenance to install a storm door on our porch. They arrived a few minutes late but they did a great job on the install. We have no complaints. We will hire them again. Logan and Tony did good work. We are in Milwaukee not San Francisco. read more

All the horrendous reviews are warnings so stay away from MPI. They managed my property to the ground. While they collected monthly money, I had no tenant. This company has to be the worst management company. MPI has incompetent people working for them and that is why they have such a bad reputation. Do not give them your business. Read all the reviews and you will know why. I wish I could give ZERO star. read more

I had MPI managing my Duplex for a little over 2 years while I was deployed. The reason I'm writing this is not to find resolution or call anyone out. I just want to make other property owners aware because I know all too well how hard it can be to find good care takers for your property. I'll start by saying they had my place rented out very quick and very often. That's pretty much the only good thing I can say. The tenants from what I had gathered were always bottom of the barrel. Police at the property numerous times, I had multiple doors kicked in over and over, that I had to pay for, not the tenants! (Little insight on management) There fees for repairs and management were reasonable. The repairs where also done with duck-tape and super glue quality. This is where I had to dump MPI, things like doors, cabinets and toilets where being broken (on numerous occasions with different tenants) I was charged and not reimbursed by tenant deposit. The materials had very high price tags and the parts (ie door and toilets) where from Restore or left over stock MPI had on hand. For the price they should have been new from a big box store. Next slap in the face was getting charged for lawn care despite the lease for both upper and lower unit stating that they WILL maintain the grounds. This is a small yard in West Allis that I was paying over $50 a month to have MPI maintain. I started getting picture messages from the neighbors showing me my yard looked like a jungle! Grass and weeds over 1 1/2' and 3' around the house. MPI shrugged it off, said they'll look into it. So I was being charged for lawn care and repairs that where never done to the property. The biggest bust was flying back to Milwaukee and seeing the patch job on my busted in half front door that I was charged over $500 to have replaced. The tenants in the lower unit where evicted and MPI never did a walk through or change the locks. So I came back to find a unit with squatters that tore apart the house and left a dump truck load of trash in the unit. Giving credit where its due the Accounting Manager Ouri was always spot on with following up with me and looking into bogus repairs that didn't involve his side of the house. Other notable people would be Dave Papermaster there Maintenance supervisor (if you can really call him that) aside from thinking scamming people that cant see the work done, he cant write a coherent email or speak appropriately on the phone to customers I wont bother going any further into details on this, I'm sure there Attorney Rasmussen's going to comment below explaining how everything they do is top notch in the land of OZ. Its his job and hes good at blowing smoke. Its just to bad hes unaware of local laws, terms of evictions and details of MPIs leases. A big shift in management might fix the problems. All in all if you have a dumpy house and you need quick tenants and shotty workmanship MPI is a great deal. If your looking for quality keep moving. read more

If I could give less than a one start, I would! If you are trying to lease your property and need to depend on a management company to show and get you property leased....GO SOMEWHERE ELSE!! They lack any kind of urgency. They take days to follow up with prospective client. I've sent them many leads and have lost prospective tenants simply due to the lack of follow through. I have to email daily to bug them just to follow up with the leads. I've been passed from person to person. And worse of all, I've now been dealing with the office manager and she's NO BETTER! I will be dropping them as soon as my contract is up. read more

Although I don't rent a property managed by them, I live next to one, and let me tell you...they do anything BUT manage it! I have witnessed 5 tenants come and go in the past 18 months and not one of them was a decent renter. They were loud (music and fights) rude (use their car horns as doorbells) inconsiderate (park illegally, usually blocking someone elses driveway) and filthy (use the front yard as their personal garbage can). And when the neighbors call MPI to complain, we never get a return phone call and since the problems never change, we can only assume they never talk to the tenants. If you are looking at renting a property managed by MPI....I'd run away and keep looking! read more

I have MPI Managing my units in central Milwaukee. Managing a unit in that area is no easy task. They keep me in the loop with everything!!! If you are having issues with a property in a rough area give MPI a chance and I promise you they will make your life easier read more

I read the terrible reviews... but I saw a property for rent that looked perfect, so I took a chance and made an appointment to view it. I was told to call an hour ahead of time to confirm, and was given a seven digit "confirmation number" to provide. When I called, I explained what I was calling for and offered the confirmation number. I cannot believe how rude the girl was! She interrupted me to say, with exasperation (as though this was the 10th time she had to explain this to me), "that's a phone number, not a confirmation number". I reiterated that I was told to call back and provide the confirmation number, to which she replied - with even more irritation - that it's a phone number. I asked how I was supposed to know that, told her she was really rude, and hung up. I worked in call centers for 15 years and will not do business with any company who can't even be courteous, as being polite and friendly doesn't cost them any extra. read more

. I also was lied to from the vary beginning. I still have cracked windows that they have never come an fixed. In the winter of 2013 my heater broke on a Sunday night. I called my own repair man and took that amount off my next month rent. The garage door broke with my car in the garage. I called them and they didn't return my message for about 3 days or more. Luckily, my son was able to get the garage door open. Again the heater has broken this winter. Of course, during one of the last cold spells. I called them to let them know. And reminded them that I had 3 children and it needed to be fixed immediately. They didn't call me back till the next day. Temperature in the house was in the 50s. Luckily, my kids were at there dads. And I just got a letter in the mail saying that I was going to be evicted from the property if I don't pay an outstanding balance of $300.00. Money I never even knew I owed. Stay away from this company. read more

michael and debra hester! mpi property management llc, sucks !!! they are the worst managment co. it is had we know we would have not got involve with them. they lied to me and my husband, right off the bat.. we payed them money to go in our duplex to do many repairs and we stated to them before they rent out to let us see the work they did. come to fine out they had rented our place out they didnt complete the work my hubby happen to stop my the duplex and found out the work was not completed. and they had already moved someone in there. the first month they took out different fees, we can kind of undrestand why. but the second month they took out fees we didnt even know about leaving me and my husband had to come out of our pocket to make our house payment. not cool at all .if we stay with mpi protery man. we probably end up loosing the protery. but the delvil is a lier..been with them just two mths. got to let them go dont care about there lease.. going to the bbb and report them and to see my lawer. not paiding them another dime. my husband will start back collected his rent himself... dont give them your business.. they we have you go under quick!!!!!!!!!!!!!!!!!!! read more