Believe the negative reviews on the owner Mr Ogburne! He doesn't know what customer service or "good" business is. I told him I would write this review and he said he "don't" care. He "don't" even look at computers. Fortunately, his customers do.
I have bought there before, prices were reasonable and they are relatively close to my house. This time I wanted to order 8 yards of top soil. The two gentlemen present at the time (not Mr. Ogburne) said that their big truck was in the shop and that they could only do five yards at a time and that it would be two delivery fees. We discussed it reasonably for a few minutes and I was told they would only charge one delivery fee. I paid the delivery fee and for 5 yards. Delivered immediately with no problems.
Today, I went back to get the other three yards and had the unfortunate and unpleasant experience of speaking to Mr. Ogburne. As he wrote up the ticket I saw a delivery fee so I told him what his other employees and I had discussed yesterday, that there should only be one fee which I had already paid. He proceeded to tell me that HE was the owner and I am not getting anything delivered without a delivery fee. About then, one of the employees from yesterday came in and I said, this is one of the gentlemen from yesterday. After some further discussion he refused to back the previous agreement made by his employees.
Also, when I first walked in I showed him the collection of plastic knives, forks, straws, old cloth, insulation, string, and a metal knife that I found in my soil and he said, "you can keep it, it's free". The soil was not well screened and he made no apologies for it and did not stand by his product. read more