I am all about supporting local businesses and I wish I could recommend this company but I cannot. Very unprofessional and not customer friendly. To be clear, I would not have chosen this company to fix my car but they were the only company that would accept my car insurance's rates. That should have been a clue right there. From start to finish, it took over ONE YEAR to get my car back. I cannot express how frustrating it was to deal with this company. Unreturned calls for weeks and weeks and untruths about the receiving of parts needed to work on the car and the time frame to get my car back. I got the complete run around for months and months. I was told the parts were not here when in fact they were at the dealership but never got picked up. I had to do their job in calling and going to the dealership to confirm that my car parts were in fact on Maui but that Offshore did not pick them up. I spent many, many days taking time out of my work day to call the dealership and Offshore to try to track down the parts and then get the work done. I am sure that a major problem is that the insurance company gave Offshore all the money up front so there was no incentive for them to finish my car. They denied this but many times when I visited the shop to check on the progress my car would just be sitting there and they would be working on other cars. After waiting months for them to start my car, they finally put it on the racks and then took my car off the stretching rack to "work on a smaller job"- that was their own words. So frustrating!! After the major work was finally done I was still waiting for two small parts that they said they would order and call me when they came in. Same story and excuses, I waited over 3 months and called more than once and got the same run around, "Oh we ordered the parts, they haven't come in". I finally ordered the parts myself and got them delivered to my house in less than a week. I absolutely agree with the other negative reviews about this company: the previous owner Paul was very professional and did amazing work but the new owner does indeed have very bad business practices and poor standards. This company is not about helping local people, they took my money and then took their sweet old time fixing my car, leaving me car-less for way longer than I should have been. I told them so many times that I desperately needed them to finish my car, they even told me they had loaner cars I could possibly use and then that never happened so I was borrowing family's and friend's cars for so long, way longer than I should have had to if they would have just worked on my car. 10 out of 10 do not recommend this company. read more