Bought a new cloth-top for our Jeep through Offroad. They were very helpful and patient with me. Called in less than a week to let us know it was there. I scheduled an appointment to have them put the top on. We had it there by 8:30, and it was ready by 4 the same day. I've been in a total of four times to order, pay for, drop off and pickup. I have always been promptly greeted and treated respectfully. Love being able to patronize local businesses, and this is one that is conducting their business in a professional, courteous way, and I would not hesitate to use them again. Thank you Offroad Addiction! read more

Set an appointment for 3 weeks out because they said that's the soonest they have. I gave them a deposit and they said it would be a 4 hour job max. I was fine with that, was a simple strut replacement and I had the parts already. I brought my truck in day off appointment and they didn't touch it the whole day, and then called me an hour before close on a Friday and wanted to keep my truck till Monday. I called to talk to a manager or owner and luckily I was able to speak with one of the owners name Rob. Well, all Rob did was try to make excuses and deny accountability. Poor business practices. Stay away they are liars. read more

Offroad Addiction has been a Fantastic shop to deal with! I have utilized them now multiple times for both purchases on parts and labor for installs. The staff is very knowledgable and very friendly, always willing to explain things and make suggestions. I would suggest them to anyone wanting quality parts at competitive prices for any offroad vehicle. read more

PLEASE SPEND YOUR MONEY WISE AND ELSEWHERE! Less than 0 stars given after I have spent over 9,000$ and several months trying to rectify the problems they have caused. They have installed incorrect parts and discarded mine so I could have them re-installed, even though I came up within a half a business of work being done with significant problems. They have drug me on for months and have caused damage to my truck only to continue to give the run around. read more

First, let me say that I do everything I can to support small businesses and I have never gone online to give any business a bad review. Now I am making an exception. In August, I took my CJ7 into Off-Road Addiction to get the front and worked on. They replaced the steering shaft and tie rod assembly. I was quoted $645.00 for the job but was charged over $800. That's just part of the problem which I will address in a moment. About 3 weeks after the repairs (our first jeeping trip after the repairs), my wife and I towed the vehicle to Telluride Colorado to go on some mountain trails. About a mile into our first (Imogene pass with about a 500 foot drop off the cliff) our steering assembly fell apart and I had NO steering. Got the vehicle stopped a few feet from the edge. Luckily some other Jeepers were behind us and helped us get off the mountain. When we got back home, I had the front end repaired again at another garage in Yukon and I took the faulty part to show the guys at Off-Road Addiction. I have asked for my money back on the part only. I didn't ask for the entire amount I paid. That was in September and I've heard nothing from Offroad addiction. I have called several times and not received a call back. In the past few years I've had this company do several things to my Jeep and my F250. Every time my cost was about 20-25% higher than what I was quoted. Buyer beware! I'm not going back. read more

Where do I begin? Was quoted 600 for a lift kit... they broke 2 tps sensors , made me pay for them, put short valve stems on a dually truck, didn't offset valve stems (makes it damn near impossible to air tires up) told me my 37" Mud terrains were 6 ply (that's the side wall) my tires are actually 10 ply. I walked away paying 1500. read more

This place should be shut down! They will NOT stand behind their work. We spent over $3,000 in gear work and less than 2 years it's gone! They only could careless about their customers, once they got your money your NOTHING to them. read more

I want to take a minute and give a real review from an avid off-roader. We have 3 rigs and use them regularly. I have been doing a lot of my own work on them from the get go. However, when it comes to the fine details and the overly complicated situations I run into, I turn to these guys. Rob, the shop forman, really know his craft. I took my buggy to them with some real concerns that no one could figure out. They not only figured it out, they have my buggy running better than it ever has. I am hugely grateful and incredibly impressed with them. Two thumbs way up. I will use them over and over again. Thank you! read more

Mirroring what others have said unfortunately. Poor service and not able to deliver on expectations. Husband took truck in to have some work done and was told it could be done same day. 3 days later we are still without his vehicle. Broke a part that they had to wait on- charged us to replace the part they the broke. It was picked up yesterday but quickly realized they never actually did the oil change that we were charged for and told was done. Had to go back this morning to get oil change done and 3hrs later still sitting in waiting room because they didn't have the right filter. They have not offered any type of credit or adju for our time wasted and still have not provided quality service to get the job done. Edit: changing to 3 stars- all the people worked with were very nice but unfortunately the actual service was subpar and not worth the price paid. The owner Mike did call after the review was made and offered an apology and future free oil change which is appreciated, but just a little too late. read more

This place is a joke. The service is terrible, Mike the owner isn't friendly, nor does he stand behind what he does. Go somewhere else! read more

These guys do amazing work. I started using them a couple years back when they did some suspension work for a Ford Raptor I had. Been going back to them ever since for all my Offroad needs. They just got done putting on a lift on my new Jeep as well as a new set of headlock wheels and a tire carrier. Everything was on time, meticulously done, and I couldn't be happier with the level of quality and professionalism that this outfit produces. I highly recommend them for your builds. They do everything from mild to wild and in between. A+++ read more

These guys took almost 45 days to replace some bushings and shocks. The jeep was brought to these guys for a vibration issue and we were told the first step to checking the issue was to replace all the bushings. Makes zero since to me. They replaced all the bushings and shocks, and mention that when the drive line was out the vibration stopped. HMMMM doesn't it sound like the drive line was the issue in the first place??? Oh by the way I would be sure you get quotes and look over them carefully they tried to double charge for bushings and just kept telling me everything on the invoice was for all the bushings we need.. And took a while for them to correct their issue. Our pick up date was moved back twice on the day that we were supposed to pick up the jeep. "Parts came in wrong it's not ready" Why are we being told the day that we are supposed to pick it up that the parts came in wrong? We were told it would be ready the next week. Next week comes along the day we are supposed to pick up. It's still not ready apparently a bushing was stuck in the control arm and they couldn't get it out. We were told a new one had to be ordered and that the jeep would be ready the next week. Few days later we got a call saying it was ready and that they had "fixed" the control arm. Their idea of fixing it was cutting it and welding a new thread on. They didn't even Paint over their welds!!! Being an off road and our door vehicle that will rust in no time. I was okay with a new control arm. We never approved their so called fix of the control arm. That's a major issue for me. What's worse is Mike informed us that their repair was better than a new control arm! Now I have to purchase a new control arm and have it installed so now I am double paying in labor. On top of having to pay to have the drive line repaired or replaced. When it was driven home, the vibration was still the exact same as before we dropped it off and pulls hard to the right. The amount of money that was spent and the amount of time, you would think everything would be fixed and that it would drive straight. Our jeep was never a priority to them and I wish they would have been honest. We would have taken it elsewhere or done the work our self and save money and time. 45 days is unacceptable for a job that should have taken no more than two days - seven days max with getting parts. If you don't want to over spend and have time wasted then avoid this place. If you have more money than you know what to do with and have all the time in the world then this is your one stop shop. They obviously do not care about their customers, just their money. That was proven very quickly. So thanks for pretty much nothing Off Road Addiction. read more