I'm pleased with this location…read more They are in a weird strip mall that really you can mostly only turn on the east bound direction. The staff are friendly but in a perfunctory way. No complaints from me! I like coming here because I can be in and out. Thanks

"I don't get paid enough for this." Be thankful somebody hired you at all. Despite having the…read moreshipping label on my phone which they could have scanned, or the "print from your phone" option they advertised on their wall, I was told to connect to their WiFi and forward the email which had my shipping label. A few minutes went by and nothing. Find a better way to do business and don't make it my problem. She gave me the wrong email address!

Had to get fingerprints done, was easy process…read more I got there early and was able to leave one minute before my scheduled appointment so that was really convenient The staff all seemed friendly and helpful Would go back to shop

Terrible customer service. Can you believe the owner, refused to design my simple window clings?!!…read more I sent an email on Saturday to check status. Email was returned as blocked. So I called and left a Voicemail she responded via email that I was rude and she won't do the work now, putting me several days behind. No refund given. Thinking about civil court.

I have never had any issue with this location. The staff are quick to get the job done all while…read morebeing nice while there. Generally I am 90% of the time returning something to Amazon, and the last 10% other services. Parking can be troublesome. But, it always seems to work out. Being able to drop it off a return and not have to box it up is great.

Rude, unkind, unhelpful. The manager has a real attitude. And clearly doesn't have an issue…read morecriticizing a customer who mis-spoke and needed assistance, loud enough so they would be overheard and embarrassed. Just rude and has zero customer serve skills. I've been going to this location since it opened. Never again. Also not sure why you need 7 people standing around behind the counter and all not helping 1 customer. This manager should train no one!

Awesome! They can ship everything not just ups. I was able to mail my USPS items here too. Which…read moreis great because they are open until 7 pm Monday through Friday. The staff are all able to notarize documents though cost is $5.00 per form. But if you need it ASAP I would highly recommend. And... They have packing materials too. One stop shipping!!

FRAUDULENT!! NOT AUTHENTICATED BY ACTUAL UPS!!! I would rate 0 stars if i could. The old lady who…read moreworks there is very rude and hostile and they overcharge like crazy. I was charged around $50 to pack one singular box myself. Cool. But an extra $140 to ship a 14lb item??? They don't charge by actual weight. They gave me a box that was way too big and they charge based on the dimensions. So for example, if your item was 10lbs but the box was huge and had space left over , they charge by the dimensions making it as if a 10lb item was "80lbs". (just giving an example, the dimensions are mathed out) I will never be going back. I've shipped packages with more weight to europe and have paid less. Unbelievable.

I made a quick visit to this place after my Father's Funeral because there weren't enough programs…read moreat the service. And they were so polite , helpful and respectful that it made what I was there for a whole lot easier. Thanks for being so patient with me. Also for a great price!! Thanks Ashley & crew!!!!

I've used this location for years for both business and personal shipping, but the new policy is…read moredisappointing. If you ask for packing help, you're now required to ship using their inflated rates which are much higher than USPS or online options. I was told they "make no money" on packing, but forcing customers into overpriced shipping isn't the answer. I used to justify the higher costs for the friendly service, but that's not the case anymore as there is an older gentleman there that is very abrasive and condescending (at least has been my experience every time) Unless you absolutely have to use them, I'd say look elsewhere.

This customer center is awesome. I've used it about three times this year, most recently last…read moreweek, and the agents are always helpful and courteous. Many thanks to them. Susan

Three packages to return to sender. Two were left out for pickup by your driver yesterday,…read more12/16/2024. The wife thought they were delivered packages and took them in while i was at work. The driver left two "return" labels on my door. I made arrangements with Amazon to return a third package, for the driver to pick up today, 12/17/2024. I left all three on the porch. Your driver, the same as yesterday (as seen on my Nest camera) picked up the one without the label and left the other two! - with labels! Are you kidding me? My brother-in-law and I both used to work for UPS in Hampton, VA and Newport News, VA. Is there no customer service left at UPS? Your driver didn't look like he was overworked at all on my video. Thank you so much. I'm being charged $7.99 EACH for this great service. Stewart - 3 Ray Circle. / stewartse@yahoo.com

I will never need another notary service. Marsha's Notary Services provided convenient and timely…read moreservices. We were up against a tight deadline and Marsha not only was able to notarize the document but provided clear guidance on exactly what I needed to bring. She communicated with us extensively throughout the process and kept in touch to make sure when she arrived we were prepared.

I required some notary services while my mother was in town. The convenience of a mobile service…read morewas ideal. Marsha quickly responded via chat, through the web page, email, and text. She was able to answer my questions before I scheduled a same-day appointment. Marsha was prompt, pleasant, and very knowledgeable about how best to complete our paperwork. I highly recommend her and her services and will use her when I need a Notary Public again.

Katherine and the team here are getting it done and know what they are doing. I had a pretty…read morespecific and special project I needed help printing. Katherine made sure my order came out exactly how I needed it to. She did her due diligence by printing an example on regular paper before performing the job on my fine art paper. She helped me immensely by suggest a bolder font and paid careful attention to printing the document so that the watermark was facing the correct way. My certificates of Authenticity for my partners art look amazing and professional. Look no further this is the only printing shop you need.

Contacted them when I need some last minute flyers. Send them my digital flyer & they were ready…read morethe next day! Thank you so much

Top notch company with outstanding service and support. We have been using them for almost 10 years…read moreand could not operate without them.

Macro has been helping my company Digital Nation Media, and several of our clients, with integral…read moreIT support for the past 5 years. They are knowledgeable, timely, and their customer service is top notch!