We ordered paper from Office Depot. Two days later they sent us an email stating that a delivery attempt had been made. No deliver attempt was made, both my wife & I were in the house during the time this alleged delivery attempt was made and they are not telling the truth. We don't listen to loud radios or anything of that nature, no attempt was made or we would have heard it.
It's my contention, they send these emails to customers to make them think it is the customers fault deliveries weren't made within their 2 day window, then the next delivery option is a week away.
Instead of making these false claims of two day deliveries, why not just tell the truth and tell the customer the actual estimated delivery date.
I'm fine with a 7-9 day delivery time, but I'm not fine with being deceived.
The truth is, if they had indeed tried to deliver our order, they would have had success. We're two people (in our 60's) that work from home and (because of Covid-19) only go out of the house once or twice a month to buy groceries. the claim that they made a delivery attempt is completely false. read more