I went in the get some medical records of mine printed and Noelle was great. She professionally finished helping a customer on the phone and then helped me. It took less than 5 minutes. It was only 47 pages. Keep up the great customer service, Ms. Noelle! read more

As a company I feel they have really gone downhill in recent years. I haven't been in one in a while but I had a FedEx package to be shipped and it's hard to find drop-off points. They were listed near where I was so I figured I'd give it a try. I walked inside not sure where to go and not seeing any employees except a busy cashier. I thought the obvious choice was to try their shipping center. I walked over and waited as there was a line. At some point a gentleman walked up and just asked me if I was in line or if I had checked in. I was confused because I didn't feel I should need a check in just to drop off a package. I continued waiting a few more minutes and a customer who was off to the side waiting for someone and making copies asked me if I had tried at the register as he saw what I was trying to do. I didn't really think the register was where I should go but as nobody was working the counter where I was at least it was an employee. I wanted over and waited for them to finish with the couple that was picking up a few things. Once they finally got themselves together and out of the way I walked over and he asked how he could help me. I explained that I just needed to drop off a FedEx package. He told me I had to do it over by the shipping center. I explained that I had been over there and there didn't seem to be anyone working over there and other people were still waiting as well. Finally he asked me if I needed a receipt for the drop off or if I just wanted to drop it off. I showed him that everything was all set and that I just wanted to drop it off. He offered to take it and put it in their Dropbox which is apparently hidden somewhere behind the shipping counter. I wasted a good 5 minutes or more doing something that I've been able to get done in a dollar store in a minute or less. I feel like it would have taken me less time if I'd gone all the way to Federal Express themselves. I'm not sure how this company continues to survive with how they run their stores. read more

Don't shop here. Went here to get some supplies says in stock 15+ items. Look around scant find I ask all they do is point and tell you what isles They will not show you where a product is in the store they just point and tell isle number. Bad customer service Only way you can post it put a star down. But this is a ZERO star review read more

I placed an order online for 350 black-and-white copies at 9 AM. The online portal said they would be ready at 12:30 PM. I called the store to ask if there was any way possible my copies could be ready by around 11. I apologized profusely that I was making my problem their problem. The man who answered the phone did not ask me my name, my order specifics, or anything. He started to lecture me about how the process works,and he would get to it when he could get to it. He was very rude in the way he spoke to me. Literally no attempt at customer service. I wouldn't have minded if they had said no because they at least tried, but they didn't even try. read more

I felt like a burden asking questions in the print department. The young lady that was at the counter seemed as if she didn't want to be at work today and didn't care to provide good customer service. Her answers to my questions were short and incomplete. She just seemed like she didn't want to be bothered. I will be finding another Office Depot to shop at. read more

I went by there today and all of their self-service printers were down or copiers. When I asked if they could reduce an image, they said we don't do that and the guy behind the desk is not willing to work with us unless we go online. What happened to those who used to help us right then and there? Your customer service is so bad. I'm not planning to go back. read more

What a disappointment y wife and I went in around 11:00 am Saturday we picked out a really nice office chair without the aid of any sales associates when we got in line there was no one working a POS there we standing in line with this big box and no help no to take our money finally after 10 minutes we walked out there one one employee on the phone that my wife told him we were leaving he just nodded Update June 2020 had excellently service read more

After stopping at the Office Max store in Kissimmee, I proceeded to go to the Office Depot in Hunters Creek. The quality of service is very different: cashier was very attentive and accommodating and store was very organized. At this location, they were able to laminate my 6 documents in less than 10min. I definitely recommend this location!! read more

Had everything I needed for elementary teacher life. I even saw some bulletin board borders but they were $5 so I didn't really want them. :b I was also able to cut my composition notebooks in half at their printing center. I went the day before school started Aug 11, 2019 and the lines to checkout took 10min so I imagine during slow times it'll be easy to get in and out. read more

Non existent service. Not worth the wait. Only go here as a last resort... Store is much smaller with far less selection than before... read more

I came here for the fedex service. The store was empty with 5 employees, no one say hello. I made the check in on the computer, even though I thought is a formalism bc there is nobody in line, and still the waiting time they say is 8 minutes!!! Still here waiting .... with employees walking around ignoring me for about 13 minutes, after that I was helped in promptly manner for an employee named Robert he was nice and courteous and the service at least was quick. read more

Yelping is the only way for me to endure this place. I write as I become increasingly frustrated. It does help to know, however, there is a community of people that dislike this location as much as I do. Im here because it is near. Im here because I need things mandatory for my job. I will need to make alternate plans. The slowness and lack of customer concern is astounding. Wow. read more

hoy fui a sacar copias desde mi USB y ahora las órdenes son online para hacerlas hoy martes y después del viernes que están listas por Dios ??? Aparte de el trato de los empleados de copias es malo el servicio es también complicado y lento . Más que antes !!! read more

Horrible customer service starting with a phone call to the store regarding printing and trying to do it online. The person I spoke to could or world not assist and told me I had to come to the store. Went to the store and stood in line. My fault I did not see the sign that said check in at the computer. The young woman finished with her customer and came back to her spot. I walked up and apologized and said I didn't realize I had to check-in can she still take me anyway. She said no I had to check-in and called the person behind me. She would not take care of me because I did not sign in at the computer, but I was the next customer. With everything that is going on in our world today could we not have some compassion for an error? Is there such a thing as customer service? Stores have been shutdown for weeks. Restaurants not open. People out of work. And, you can't except my apology and take care of me. I admitted I was wrong. Nope, not at Office Depot!!! So, I went to the UPS store in the next plaza. Stood in line and waited about 10 minutes. The young lady at the counter smiled as she called me to the counter. I asked for copies. She smiled again and said yes, then went to make my copies. Thank you UPS for customer service!!! Shame on you Office Depot and your staff. Shame on you!!! read more

I am not very pleased with Office Depot! Do yourself a favor and go through Vistaprint if you need anything printed. They sent my order to an old address on file when I put the RIGH/CURRENT address on my order! And now, I'm getting the runaround trying to get this straightened! Bad business!! I will never shop there again! They don't care and customer service is INTERNATIONAL REPRESENTATIVES that do not speak English fluently! Wow! Just wow! Office Depot, you just lost 10 customers through me! None of my friends or family will ever patronize your business!! read more

After the remodel this place has gotten really bad. I had to go there for a Federal Express drop off and went there at 8:30am there were no customers and 6 employees in the store they made me sign into a computer and was told a 5 minutes wait. No one is even here shopping. Stood there for 10 minutes then asked the employees that was just standing there and they asked did you sign in I stated yes and then they said some one will be there to help. Stood there another 5 minutes finally an employee come up but just stood there playing on the computer and never acknowledged us. I finally asked can I please just drop off this item for FedEx. He stated yes and looked down. So I asked again where can I drop this off I have been waiting here for now 20 minutes no one is in this store. He never looked up and said leave here on the table. This place is so bad. I will NEVER STEP FOOT IN THIS PLACE AGAIN!!! read more

The reviews here are pretty spot on. Seems like the attitude that the workers here have is to stay away and be as useless for customer service as possible. Thankfully, everything has a sign or else I would have just walked straight out. read more

I'm working at home and had to get a new desk chair. I spent $200 at Office Depot and it's defective. They refuse to exchange it until May 3rd or later due to the virus. Why should they be permitted to be open if they can not exchange a defective product. Why are they considered a essential business? I understand virus concerns but if Publix, Walmart. Trader Joe's can wipe down every single cart then they can wipe down one chair. I tried discussing it with a manager who stated his name was Chris but had a rude and harsh tone and kept talking over me. read more

the worst customer service, nobody explains anything to you, if you have a question and don't know how to operate the machines, the help that the employees offer you is useless. very bad attention. it's a place where you don't want to go back read more

I have sold some items and went to Office Depot to ship it. They were so slow I took it upon myself and continue on the labeling computer and took a look at the pricing of shipping on the computer because nobody would tend to me, and because the computer froze I had to wait for someone to tend to me. I asked for the cheapest rate and they told me a two day shipping price. I kept asking for the cheapest which I saw at $4 and then upon check out she said did you mean for ground shipping...i was not about to wait another 45mins because thats how long the computer was taking. I knew I saw a shipping fee a couple dollars cheaper. Because I saw it on the computer. She said no that is the cheapest. I made no money that day on the things i sold and wasted 45 mins of my lunch break that day because I spent so much money of shipping. A guy literally went and came on his lunch break while I was waiting. Wrap your own packages, print your own labels and just drop it off. read more

Bad Service I can't believe what bad experience I lived with your bad customer service No body can to solve my problem The worst experience ever read more

Place is an absolute joke. My 6 minute approximate wait turned into 22 before I left. Every single self service machine was down. Ridiculous. You know it's bad when you've never ever left a bad review before. read more

I'm sorry there is nothing I can or am willing to do for you! This should be this stores motto. I visited this store to purchase a desk and cradenza. They didn't have it in stock and offered delivery at a cost on Tuesday. Not bad, I couldn't pay to get it earlier which I couldn't understand. They sent me to a store 45 minutes away. Picked it up, brought it home and it was destroyed, both pieces in two separate boxes. I went back to the original store. There I met Brain who seemed interested in providing service but turned out to be completely useless. He stated the rep the night before who I believe was the store manager should have offered us free delivery instead of going to another store. He said even though the boxes are often in good shape, the product inside is damaged. I was surprised how much they didn't seem to care about losing the sale. No wonder they keep closing stores. Whats funny, the product with delivery was less on line. Especially if you go to another store. Go to Staples! read more

Clueless staff and slow as molasses. They are quick to answer "I don't know" and quicker to run away....

Slow service, employees are dry and unprofessional. Expect to wait about 30-45 minutes here on something that takes tops 5mins. Sucks its the only one near by. read more

Terrible service. Their print services close way before their advertised time even though moments before they closed they told me over the phone they'd stay open. read more

I'm very happy with two customer services. First one male came to me and I asked for reasonable price printer. I got good deal for my affordable the. I went to cashier. He recommends to get inks for printer cuz the box includes ink is small. So I bought good price 39 dollar canon printer and ink before I took it home. Thumb up! read more

Worst Office Depot EVER! Terrible customer service. Staff has no clue to where anything is. Staff is neither friendly more nice. Every time I walk in there I feel like I'm bothering them. The printing section always has a line out the door. read more

It is your typical big box store. Hard to find employees when you need to get out of there fast.

Jennifer did a great job turning around a business card print job VERY quickly. She really came through for me when I was in a pinch. Thank you!! read more

Please do yourself a favor and don't ever come here for print . People in here are rude,clueless and provide horrible print I can't believe this place still on business no wonder why is always empty read more