Ruined a pattern book and refuse to replace it. My husband brought in some AO size double side pattern pieces from a book to have run as single side copies and a digital file so I could print them at home as needed. We requested SVG Format. The person running the machine absolutely shredded an entire page of patterns. Didn't seem to care at all, because "the scan is fine" The scan is not fine. It's cut off on one edge and is also not usable now. In addition to the digital files being crooked and entire parts missing, it was saved as a .tif file which is also not usable. We opned a ticket to get the cost of my $25 dollar book replaced. They ruined it, they should be responsible for it. I am out the cost of my now useless book, and the money spent on these files. It has been 2 weeks of stupid and inane run around. I am pretty sure they have their money and I will never be able to use the pattern book I purchased. Buyer beware, they have their money, screw the customer. read more

Just shut down already. Everyone only ever needs printing. Everyone hates their jobs you can tell by their faces and interactions. Gaby was super snippy today. Thanks but no thanks. I'll be going somewhere else from here on out. read more

Julian was so patient and kind while handling my 150+ page document. it was a frustrating abe time consuming task that he handled it with grace. Best costumer service I have ever received. thank you again. read more

Best experience at this location! Needed a same day service, and was refused at a different location. We called and spoke with Melissa who was so friendly, and definitely customer service oriented. We walked in they got our service done right away! read more

Went in to scan something using the self service scan which would be an awesome feature IF the scans would even come out right. The whole scan looked like it had a watercolor filter over it. You couldn't read anything. Horrible. You should have some Xerox guys come in and see what's up. Employees didn't even come by to offer any help. Office Depot used to be filled with helpful employees. I guess they went away. read more

My dog got lost a little over a year ago, and we had "lost dog" flyers printed here. The job was done accurately and completed early. The price was reasonable. Unfortunately, we never found our pupster. We were doing some filing recently, and I came across the receipt. I hadn't noticed it at the time, but the person who bagged the order left a kind note, telling us they were sorry our dog got lost, and they hoped we would find her. They had thrown in a few extra flyers for free. Since I didn't see it at the time, I never thanked her for that extra bit of caring. Thank you! read more

Super rude staff. They have an attitude with their arms crossed... go to the one in Aurora, CO. Terrible vibes here.

It's interesting how someone can walk around this terrible store and look for an item for 10 minutes, and there are hardly any associates to offer any assistance. Then you stand up at an empty cashier register for 5 minutes when you're ready to go. Then when you buy empty totes the cashier gets a message in her left ear, to check the totes for any unaccounted for items.... So you the customer is under very close surveillance their entire time in the store which is normal and fine. But this same technology cannot be used to tell the cashier that there is a customer waiting at the register, and you have customers confused where the empty plastic totes are and looking in every isle? And you couldn't have summoned an associate to go help that customer find what they needed? Sounds to me like management has their priorities all jacked up. That or they're are only watching certain kinds of customers go through their door. Which is it? Both render a terrible experience for the customer. One Star Rating 100% read more

Super fast printing job!! The girl at your front counter being essentially rude in tone and facial expression wasn't needed in my trip however. Likely won't return to this location read more

The fastest and most convenient way to buy office products Went in there to buy chairs and the took my credit card at the chair location and out to my car I didn't have to get in line for the register read more

Office Depot - Office Equipment Near Me - Northglenn, Colorado

They put their sale prices up a day early, argue with you as to what those sale prices are, then not even honor those prices. The manager was very dismissive. Doesn't seem like smart customer service or financial sense....no sale was better than one sale according to them. read more

Breanna maze is the manager at this store and has the worst customer service. I was told by one of her employees at noon today my printed order would be ready today after I emailed in what I needed, as I call in three hours later Bre exceeds to tell me that because I didn't come in due to COVID there are people in front of me "first come, first serve" and my order wouldn't be ready until tomorrow you people had five hours to work on this order this is terrible SERVICE. Me being a manger myself I would never want to work for you. Corporate needs to know who's running their stores because you are the people you make us cancel $100 orders. DONT GO HERE read more

I only use their mailing center as an alternative to the post office long lines. However, with how slow the staff is the no-lines here and long lines at the post office basically are equivalent in how fast you can get out of the building. Most employees here seem fairly miserable and can't even crack a smile nevertheless care about any sense of urgency you may have trying to checkout during errands. Teach your employees some better customer service, I hate checking out somewhere and getting huff and puffed at by employees who couldn't care to be there less, you get paid to be there so act like it. read more

Wow, what an utter waste of time. I've been shopping exclusively at Office Depot thinking that I was getting okay prices to discover that their price gouging! For something as simple as sheet protectors they want 160% more then another store a little over a mile away. They say they price match, they lie, because they sell Office Depot everything, But only match Office Depot pricing nobody else is selling Office Depot's product, never the less for less! They have lost a customer! read more

Pretty good store. I couldn't find everything I was looking for but the staff was very friendly and helpful. I bought some heavy cabinets and they loaded them into my car for me. The store has some nice clearance items up to 90% off. When they discontinue stock they are really trying to get rid of it quickly!. :) read more

Went on Saturday morning- store is fully staffed and print center was empty. Asked one kid to help he said it's not my department. Cynthia- employee in print center ignores customers and instead talks on phone and talks to employees instead of helping waiting customers. read more

I needed office supplies and Leandra White, the district manager, screamed at me. Very unprofessional. Go to Staples instead.

Take the name literally. This place is specifically for businesses and people with small offices. Being a technophile, this place doesn't suffice. They are overpriced for the few items that they do have. They hardly have what I need in stock. The only time I recommend shopping here, is when you absolutely have to, or when they advertise a 5.00 USB drive. read more

I went into the store for a few last minute school supplies. I didn't really know the names of the items, so I had to describe them. Matthew was fantastic at figuring out what I needed for two separate items. He played a word game with me....one word from me and he knew what I needed. Santana was very friendly at the register as well. Great job in that store!! read more

Went in there today to return a 12inch paper cutter I bought, since I was planning to exchange it for a larger 15inch one, I didn't bother to try to find my original receipt. The store manager refuse to let me return the cutter without a receipt even though their return policy states that they will give a store credit for returns without a receipt for the lowest price an item sold for within the past 90 days! The cashier apologize but nothing she could do without manager approval (she also happened to be the same cashier who helped me when I bought the cutter). Service here by employees is great but this is the first time I dealt with a manager and have to say they need to learn customer service from the sales people on the floor. I went to another store and they easily made the exchange and I just paid the difference! read more

Placed an online copy order at 10:10 a.m., called the store as a follow up immediately upon placing the order and then was told that they were busy in the copy center, they took my information and told me someone would call back. I then called them back at 1:30 p.m. finally able to get an answer to my initial question. They then called me back at 1:54 p.m. stating they couldn't complete my order as requested. I then asked for them to adjust the order, credit my credit card for the difference, only to be told that all they could do was cancel the order and I would have to re-input my order. Are you kidding me! Horrible Customer Service!!!!! read more