Bad bad customer service its extremely bad one girl name Debora it's try her best she it's an old lady really nice but her Boss she it's not screening tone at her because it's little slow but come on and scream at the costumers read more

Thank you so much to Savannah S!!! She helped me get my study review that I so desperately could not figure out how to properly send! She is very educational & has such good customer service! read more

3 associates in store, only 1 working. Terrible customer service. Not much else to review on.

Always had a great experience here! I came here all 2 years of college to get prints for design classes. Now I come for personal projects and they always come out amazing! Everyone I interact with has been super helpful and kind. I recommend coming for any print needs!! read more

The self-printing station was down, but Savannah and Lidia did their best under pressure. It was only 2 of them working the entire store!!!

Printing service sucks, very very slow. Waited for an hour and nothing. not recommended at all, Walgreens is way faster and efficient.

The service was really bad, the workers didn't want to help for nothing and were rude. never going here again due to them not wanting to do their job read more

Politely ask for help and you get an attitude seems like you interrupted them from talking among themselves. Horrible experience.

The last 3 times I've called into the store, the people have been very short with answers. I was calling to find out what Epson EcoTank printers they had in stock opposed to having to select a printer for pickup online & find out the printer is not @ the Eldridge store. I figured it would be easier if they went to the shelf & let me know before I drove to the store. The person was not willing to assist & hung up the phone. I also spoke to someone to inquire about USPS package pickups. Once again very rude when simply asking for a window of pickup times. I may just go visit to see if the "energy" is just over the phone! read more

2020 Purchased a $500.00 HP Color Laser Jet Printer M479FD, print, copy, scan features and with 3 year maintenance agreement. The printer starting having issues after 1 1/2 years with issues: specifically jamming. A few sub-contractors of Office Depot/Max out, worked on printer and then walked off, never returned, Called again, then I have to get a new roller, before they could continue, ordered new roller $160, then the sub-contractors blamed me that the color cartridges not up to their specifications, even though I had originals. Even with another extended maintenance agreement, this printer sits dead in my home. 2025 Decided to give Office Depot one more chance, also since they are 5 mins from my home. Contacted the 800# and store, printers on sale, still need print, color, especially copy. First recommendation a black/white printer, again, color, print especially copy. They located a HP Color Printer Laser 3201dw got the 3 year maintenance plan. I can pick up at Office Depot local store, I did. Got it home, installed, NO COPY feature. Yes, tried several times to talk to 800 Customer Support, nothing, last agent hung up on me. So now, stuck with two printers that don't work and paid maintenance agreements. read more

I came here for an Amazon gift card which they had. The great thing is it was a $25-500 value one, not a 3 pack of $10 gift cards. If you're trying to buy let's say $100 worth, u have to buy a ton of GCS and waste time inputting all 10 GCS into your Amazon acct. Everyone was nice, helpful, & fast. I'd come here again. read more

Very bad service, i asked nicely about getting things done and the printing associate is rudely answer and when i finish, he didnt say thank you for calling or bye anything and just hangup. Not good service read more

Do you ever want a place where you can find stuff, when you need it? Well this is not the place, the place is the smallest office depot I ever know. Ever want a good customer service with great attitude. Well this is not the place. Cram space with lousy customer service. Poop is the word I am looking for. Short review for a lousy place, what else there is to said ?? Oh did I mention the word bad. Yup this is the place. read more

Office Depot - Office Equipment Near Me - Houston, Texas

Mario is the definition of great customer service. Respectful, helpful, and attentive. You are going to places my guy if you keep it up. People really do appreciate good service! Hands down best service I have received at office depot. Someone give this man a raise or promotion. My last experience, was horrible.. no one helped me, and I was pushed around from machine to a service rep. Back and forward for 30 mins because no one wanted to help me. read more

They were superb. The gentleman that help me I went in with a booklet that I needed to make copies in color.. Instead of using the machine he did them for me and they came out perfectly. They were in a spiral and I figure that there was no way to take it off he managed to do that and keep my pamphlet in good order. Was in-and-out. I appreciated his help as it would have taken me so much longer to do it on the machine by myself I highly recommend that they do it for you read more

I've been a customer with Office Depot for years and I'm sad to say this store has gone from bad to worse! If I could give them 0 stars I would. I go to this location for all my printing needs but the last couple of times I've gone I've come across some rude employees. I try to submit all my stuff online to just drop in and pick up my copies. Last 3 times I've waited over 30 minutes just to get my order. Today I showed up at the store after 7pm and find that the doors are locked. No sign has been posted about closing early. Another gentleman and his daughter showed up and soon after us another 2 guys. We knocked on the doors for a while before anyone answered. The asian girl from printing came and said that they closed at 7pm and to speak to her manager. The manager never even came to the door to apologize for the inconvenience. Horrible customer service! Won't be coming back ever. read more

Went in today with no idea what we were looking for and Mackey helped us get exactly what we needed. He was quick, efficient, and helped us stay within our budget. Definitely recommend coming for your printing needs! read more

3 employees in store One of them involved in a slow checkout Other 2 emplyees refusing to help me I am in a hurry but have plenty of time to write this Tim read more

This place gets the job done, in terms of printing. However, Steve the Printing Manager is a tough nut to crack. RUDE upon first meeting and if you match your energy with his, It will "go left" very quickly. He must've had a bad experience or exchange with the customer before me and that, then, translated into a poor greeting for me. I remained calm and, with a smile, asked for what I needed. I asked if there was someone else that could help me because of how rude he was and he said that he could assist me. He later asked why I asked and I told him It was because he was rude. His response was "oh no, I'm fine! I just have an a**hole face." He turned out OK and he actually hooked me up. I was just taken aback at how I was treated OVERALL. Hardworking man that may have just been having a bad day. read more

I visited here to put together a power point presentation booklet for work. This place sure was busy. I recommend going early in the day. The color copies are pricy. I made 7 booklets and it cost me 50 bucks. I added the spiral booklet option with card stock . Staff were nice especially the department manager. read more

Worst Experience Ever!!!!!!! Negative 10 stars Visited the Office Depot Website and it clearly stated starting at .09 cents a copy and .06 cents for over orders over 749. I went to the Office Depot store located at 2602 Eldridge Pkwy Suite C, Houston, TX 77082. Kevin the Customer Service Manager refused to honor the price despite it clearly stating it on the website. The experience was terrible because the staff was not helpful or friendly. Kevin stated that all he could do was the .09 cents because he was not authorized to do more. The prints I did get were poor quality because the toner was out and he said they could not replace it even though I am pretty sure Office Depot sells ink and toner. He said to come back the next day to speak with the store manager a Savanni I think but refused to tell me when she would be in. I call the next day to see if she is in and Steve the Print manage answers and says that I have to go through him. He was extremely rude and constantly interrupted me. I tried to get him to see the website but he became sarcastic and started scolding me. I couldn't believe these were managers I was speaking to. How could somebody be a print or customer service manager and lack any skills in those areas. I finally gave up and asked to know when the store manage would be in and Steve said he couldn't tell me. At this time I couldn't take it anymore and went to another Office Depot requested a refund and returned my 1000 copies only to go back online when I got home and reorder them for the correct website price and with free delivery. People worry about stores closings and everything going to online shopping, well with horrible customer service provided by this particular Office Depot store maybe it will be better. It is a shame that neither Kevin or Steve asked for my contact information to give to the store manager so that the store manager might reach out to me and have an opportunity to fix this. Now I am definitely sharing with all my social media outlets absolutely DO NOT GO TO OFFICE DEPOT at 2602 Eldridge Pkwy Suite C, Houston, TX 77082 or speak with Kevin or Steven the managers there unless you want poor service and a headache. read more

Hey y'all! So I had to make personal stamps today and compare label sizes. So the worker (Carlos) w/ the ponytail & glasses that help me was very helpful it literally almost took a hour before I decided on my stamp and design. But I can be picky I'm paying for it....It's not free. I just felt bad I kept changing my mind so Carlos had to keep changing things constantly. The size of the store is small for Office Depot and don't have everything a regular size Office Depot. The parking is very easy. I think I'll be going back for small office supplies or for more labels. read more

Office Depot - View of small store - Office Equipment Near Me - Houston, Texas

Most recently I visited this location and Norris in print destroyed one of mt documents. He acted very kindly knowing that he destroyed my document. I noticed that he turned the laminating machine sideways so that I could not see the document that he'd messed up. I didn't know that he'd messed up at the time. What I noticed was him trying to lay the following pieces very carefully after that and I questioned it. However, he never admitted to any mistake on his part. He continued on and offered an envelope to put the remaining pieces inside. I thought it nice of him and went on. I counted out 9 pieces to him before he started and just assumed that he'd put 9 pieces inside the envelope once the job was done. I was being deceived all along. There were only 8 pieces in the envelope when I got to work the following day. How awful! When I returned to the store and let him know that he attempted to deceive me, he then went on to try to deceive his manager into believing that I was being unreasonable. Norris claimed that he was calling the manager so that I could speak to him. So I followed him with the phone. He was making up some story as he didn't realize that I was behind him. Norris is a liar. I was told that if you lie then you'll steal. I am UTTERLY disappointed in the ease at which he attempted to cover up his mistake. Unfortunately he is one of the managers or managers in training. All of this could have been handled and I not have to waste my time and gas if Norris had been HONEST. I give this place NO STARS. read more

I called in on 3/1/19 at 534pm asking for stackable paper trays. The girl who answered did not know what I was talking about and immediately got an attitude. She said all they had was a paper sorter that was 38 bucks. I googled stackable paper trays and hundreds pop up instantly. Another example of lazy Houston workers who do the minimum and collect a check. read more

So, I don't come here often but most of the time the customer service here is good. Today is a different story, there are three reps that I can see in the store and they are are all unprofessional and not interested in making a lasting impression on the customer. My eating may change at another visit. read more

We have been coming here for a while! Everyone is so friendly and very helpful!! If you want the extra attention Ask for Sylvanie she is so amazing read more

I just left there .The worst customer service , the big girl there was very rude , with a gum in her mouth . She talked to me with attitude and let me wait forever .On top of all this she had no idea what she was doing , printed on the wrong paper for the gentleman who was waiting forever like me , then she told her coworker that the machine wasn't doing it right ,so he told her that she's using the wrong paper . I waited there forever to print something and ended up the guy telling me that I can find what I need at Staples . read more

First of all, this store is tiny and has a very limited selection of items. When I tried to ask an employee about a particular item, he was rather rude. I then waited in line at the register behind two people and when it was finally my turn, the same employee rudely said I would have to get in line at a different register. Seriously? I then got in line behind three other people and waited for over 20 minutes to be served. Meanwhile, to pass time more quickly I watched as several other customers were allowed to make their purchases at the registers that I was originally waiting on. That is ridiculous! All this for three items, none of which were the items I actually needed. Won't go back! read more

No Stars for this poor location Poor service , Brian my cashier no manners he just throw me the ticket sale and the bags , bad acttitude , I ask for a specific notebook for my son and he dont take the time to show me nothing, we was just letting pass the time. If you have a best option go somewhere else. Is a week away from school day and many many of the items there are out. Never again. Come here to find my list and dont waste time in other store , but is dissappointing, service and items. Brian need to get a new job or at least remember you get your paycheck from my sale. read more

If I could do zero stars, I would. Absolutely the worst experience in buying something so simple as a $5 notebook. Only 2 associates working, and they were busy taking print orders. I stood there for about 10 mins before they called for help from out back, so someone could check out customers. Never an apology, and not even a thank you, just coldly handing me my receipt. Oh and I observed at least one potential customer drop the stuff she had collected after she saw the disorganization behind the counter and walk out. I wish I would have done the same. I won't be setting foot in this store ever again. read more

I have been going to this office depot for some time and always it has been a hassle. I go because its close to where I live and I always need things printed. However the employees are ALWAYS so DISORGANIZED and RUDE. I always have to wait in line for so long. They need to hire more organized employees. I hate going to this place. read more

Please shut this location down if you do not have enough space to house all the item that a regular location has. When I shop at Target they are uniform all targets will have the entire store no missing isles or departments. I have been to this location 3 times with no luck of finding simple items that are advertised not because they are sold out but because they don't carry the items here. An Office Depot brand mobile cart is what I searched for for 20 minutes of my lunch break without anyone being able to assist me! 4 employees on the floor 1 register open and no assistance. I finally got someone I asked him to point me where I can find it he didn't know. To make it better he said I will be back and walked off and never came back. I stood at the counter for 10 min and the store is tiny! Still no mobile cart. Waited another 10 min to check out. I only mad a purchase here with the other items in my basket only because I spent so much time in here for tape a file box and a stapler! I need to contact corporate this location is unacceptable. read more

If you have people waiting in line to check out and you have only 1 cashier working the register and you see another worker just wiping the counter. The counter did not seem dirty to me. Should the other worker not help out the customers? I came in to pick up an order that was already purchase. I was not acknowledge that I was standing there until after 5 minutes of standing there. The cashier continue checking out all the customers before getting to me even though I was there before some of the customers. I waited over 10 minutes to get my order. I should have just left and cancel my order. That's how satisfied I was with my experience here. read more

We went to Office Depot to get a textbook binded so that it could last longer. We assumed that the employee handling our book would know how to work the machine and would bind it properly. This book was around 800 pages, and I could see how long it would take. So we waited for around an hour and a half for the book to be binded, but what we got back was extremely disappointing. This book was 80 dollars, and many of the pages were punched improperly, causing them to fall out or be halfway out. Many of the back pages were also missing. So we asked what's going on, and the lady said that she made a mistake on them and would make a photocopy of them if we wanted to. We agreed, so we waited another our for her to make copies and rebind them. (I don't think it should take that long to add a few pages in the back) When we got the book back, it was in even worse condition than before. We discovered that more pages were badly punched, the copies were upside down, and the original pages were damaged. We complained to the manager after this whole ordeal, and he was very nice about it and gave us a business card with a 25% discount on the next visit. I don't think we'll be returning, and now we're left with a important, badly damaged 80 dollar book. read more