This Office Depot is closest to Chinatown without toll. I ordered a laptop and it defaults to this store on Wilcrest Drive and Southwest Freeway near border to the city of Stafford. Ok. That's not my first choice but the website defaulted me to here. I'd rather shop at Westheimer by Wilcrest Drive in Westchase. I walked in to the store and looking for the online pickup sign. I guess by my posture, someone already noticed why I was there. At the same time, I saw the pickup sign and was about to press the button. "Don't you dare to press that!" I heard a man's voice behind me. I thought it was a joke. Ok. I turned around and politely asked to retrieve my merchandise. It took him a long time. I started to browse other laptops on the shelves. I was about to change my order to get the one on the shelf with better product... Thank God. He came back with my order. After I got home, I started searching for that display laptop. Wait, the models don't match. The bar code is for a less quality laptop. Shoot. That's bait and switch. No. No. No. Not coming back again. read more

See all

This carpet is a personal injury waiting to happen. Been their since last week and now no one has the foresight to securely tape it down. read more

Office Depot - Office Equipment Near Me - Houston, Texas

Not to be confused with Office Despot, which is a very bad dude at work. This is definitely a good place if you need your office goods and don't care what they cost. It's right where it needs to be, and the main problems are the lack of stock and lack of sales and being out of some items. There's a good reason why a lot of people don't like this office store, but I'm at least glad it's here for when I need it in this part of town. read more

Office Depot - Orifice depot - Office Equipment Near Me - Houston, Texas

Probably the saddest Office Depot anywhere. The stock is minimal. No sale items at all. Staff don't care. Not a favorite store. And this is the least favorite location. But close to home. read more

Office Depot - Office Equipment Near Me - Houston, Texas

I have been here a few times now but this was the first were the service was superbly under par. The attendant input the incorrect selection for I was utilizing our new business account card. Instead of helping the situation he just yelled out declined, do you have another way to pay. I had to utilize my personal debit to complete the transaction. I was so embarrassed and felt shameful. They was a growing line behind and a huge sense of anxiety. This was a horrible feeling which lead to a horrible experience. read more

This place sucks tbh. I'm not really talking about the items in stock or any such merchandise, but when you need printing services, employees refuse to assist or do some simple copies for you. It's unbelievable that I had to go to a different Office Depot because they didn't want to print 270 copies for me. Yes, I could've used the self service to printer, but it's not worth it because I would have to do it in portions due to its limit. So what's the whole point of having someone in printing services if they are not going to do a simple service for you? lol it's ridiculous and sad. Managers and supervisors at this store don't give a fuck about anything. read more

This Office Depot is down right depressing. It reminds me of the grocery stores you see in very poor neighborhoods where the employees don't really care, the customers look sad to be there, poor lighting, and just down right sad. For a while I stopped going here because there was a Staples store about the same distance away from our office but they went out of business and here I am stuck with this place again. Last time I was there I was looking for something and it was clear I was looking for something while walking by two employees just talking to each other about non-work stuff and they didn't even ask if I needed help. Finally when I asked them, the guy sighed and told me to go to isle. Then at checkout, they usually have one guy working in slow motion and when I asked for clarification of a price (the sign said something about rewards members price vs. regular price), he acted like I was from a different planet. No wonder Amazon is putting them out of business. read more

Today i was asking for color copies, the superviser said no copies from that because he was looking for copy rigths, i show it has no any copy rights it was only 5 pages, then he told me get out from the building i wont make your copies, he said he was the supervisor , i am a business costumer for many years, and he think he is the owner. read more

This location appears dated but has everything you need for office supplies while working virtually for a quick in and out purchase. Idk about service b/c actually I am self sufficient I knew what I needed so looked around and purchased. The line was insane at the copy center glad I didn't need any services. I like the fact that at least this place had shelves fully stocked with supplies desk etc but my friends said this location always have things in stock compared to other locations due to location in a strip center mall in a odd location. read more

A standard Office Depot where you can get home or other office supplies. The store is a bit dated but still keeps things organized. It's clean despite the wear and tear. Most products are usually in stock as well as in good supply. The prices are reasonable and they often have sales and specials. The employees are pleasant and helpful for the most part. There's been times when I had to search for an employee when I had a question. It was t hard to find one and they've always answered my questions thoroughly. I've never experienced a long wait time when in the checkout line and this location is usually less crowded than most. While the store itself may need a bit of an update, you can get what you need quickly and be on your way. read more

This poor branch! It's under-staffed, and each time I go, they are struggling to get things done. It's sad, but when they do the work, they do it well and on time. Keep your head up, Office-D on Wilcrest!! read more

Love this Office Depot. It is the best one I've been to. Not in terms of appearance, but in terms of service and products. I orginally went in with my father and his ailing laptop. They did a free diagnostic and told us what was necessary. We did that and told them that I needed a computer, since it was far beyond repair. They recommended MSI. I'm so happy with it! It's on Windows, but works like a Mac and also has programs similar to a Mac, because MSI is built by and for the use of computer technicians. There is one employee who is, by far, one of the best servicers. Her name is Kim, so if you plan to go here. I recommend that you ask for her. She was fairly new when we went, but I'm sure she's experienced now. read more

I bought an item online, and not only did I have to wait around for half an hour for the ONE employee (of the 6 I saw in the store) that was working to hand over my item but I took quite an amusement in watching the other clowning around and playing on their phones while customers stood impatiently to make their purchases. To top it off, when I was handed my item (neither in a box nor in a bag) I get out to my car to leave only to find out the item was damaged. This place has clean out and restaff written all over it with the exception of a super helpful black man that wears glasses in the printing department. read more

Very bad experience I paid half amount cash & half amount by gift card for planner today when I came for return it they returned my money in Office Depot card only. So now they are pressuring me that you will get your money only by our gift card. The problem is if I paid with cash then why can't they give me refund in cash and the other half in my gift card? Please avoid to go this location. There behaviour also rude. read more

I arrived to pick up the order that had been placed a week prior online to find that it hadn't even been started. It was supposed to be ready 4 days earlier and there was utter confusion as to what had happened. I spent over 45 minutes waiting for it to be done (I'm from out of town, needed the copies for a 7 am meeting the next day) all as the surly sales staff looked annoyed that they actually had to work. It was a small job - $32 - but they wouldn't refund. I got them to give a 50% refund but that seems paltry based on their incompetence. And not once did anyone apologize. Don't use this Office Depot. read more

Came by on Monday afternoon I expected it to be slow and since they was no FedEx near by. There was several customers and only one employee on the clock. Jasmine did a great job, she got to everyone needs attentively and a timely manner & stayed calm. Great job Jasmine! read more

What on earth happened to customer service? I hardly see it anywhere these days. This is pathetic. It took me WAY too long to pick up my toner that I ordered ONLINE to try to save some time. WOW. NEEDS IMPROVEMENT, big time... disappointing!!! Will NOT come back to this location. SMH. read more

I mean its an okay Office Depot. Not too too ghetto nor fancy at all. It looks like it it got stuck in 2009 or something :/ but it eats the job done when I need some journals or pens or whatever. That shopping center for the most part is dead tho. The employees are nice & friendly. And um.... That's about it. read more

Slowest service ever and there's no one in the store. They say only takes 15 mins to laminate posters and now it's already pass 30 mins mark. And when I had to ask them why it's taking so long they don't even seem to speed up the process nor give an explanation. I really think it's sad how people who works in this kind of industry think that customer service are not their priority. read more

Took way too long for a online order. The store had only one person manning the online pickup line. This store should be better than this.

Order laminating paper online, went to the store to pick it up, I waited for 45 minutes and left, did not pick it up. Office Depot charged me for it anyway. I called their customer service number so they could credit the account and I was told that I needed to go back to the store probably wait inline for over an hour for them to credit the item I did not pick up. Pretty dumb isn't it. Wow I will never order to pick up in store, never. read more

First off the office is very clean... Probably because the the managers are so rude to the customers that no one shops here. Lines always take forever even when only two people are in line. So confused on how they stay in business. I tried to ship a box and the guy literally knew nothing about shipping, so after waiting for 45 minutes, I just left to the post office. So I'm giving them two stars just for being clean, but I don't even know if they deserve that since half the time the price tags underneath don't even match the item read more

I like Office Depot because it opens early. I can always get what I need before going to work. Especially large whole year organizers. Very difficult to get them somewhere else. read more

Went in for a computer repair service but decided to buy a new computer. I met with Adam, the store manager and he was so helpful! He walked me through all my options and after I picked my computer he helped set up and optimize the whole computer before I took it home. Of course this service was extra. He went out of his way to help me and make sure I was well taken care of. Great Job Guys! read more

if i could give this 0 stars then i would. the store is so trashy and unprofessional. my orders were due to be ready on yesterday at 7 but i couldn't make it so i called in today and was met with a rude worker at the copy and print department and said itll be ready later. what is this i paid money to have it ready within a days notice read more

Monisha really went out of her way to help me out. She was able to print and bind my presentation even as the store was getting ready to close. Great customer service. read more

I was looking for some CR-2032 batteries and they didn't have them in the only battery display for the store. They had some pocket LED flashlights right next to it for sale that use CR-2032. Second quest was for what is called a flat mailer which is for the USPS to mail at reasonable cost. That is .46 for first ounce and .26 each thereafter. They didn't have those either. They did have bubble mailers of all sizes that cost about $7 an ounce to deliver US mail. They have all this stuff but not what I need. How can a store be stocking stuff that is not in demand or is it that they are just too big to beat the machine and be useful? And incidentally about slow check-out, the guy at Fry's (where I went to get the battery) was in slow motion like another review said about Office Depot. I can't believe these people can take so long to dispense change for cash and then put the thing in a bag?? It is like they have no concept of how to do anything with pace. Unbelievable! read more

They wouldn't answer the phone so I went up there. One person in printing and 7 people waiting.Didn't acknowledge I was there. I called fed ex while waiting, got info and they are cheaper! You lost a customer. read more

Jasmine E. & Chris Q. were very helpful and courteous when they were getting my files printed out (plus it was done on a very busy day).

Terrible customer service. I purchased ink cartridges and a chair mat. I went the next day to return the chair mat because it was too large. The cashier said that the scanner wasn't working because the ink on the receipt was poor quality. She called the manager Cheryl Oliver to come and manually do the return. Ms Oliver said I needed to wait 30 minutes because she was unloading a truck. I told the cashier that I could not wait that long she again called the manager. Her response again was that she would be up in 30 minutes, I could wait, come back, or go to another store. I doubt that she was unloading stock probably just an excuse. Her attitude was totally UNACCEPTABLE. Finally the astute clerk went to the print shop and the person there manually did the return, it took less than 5 minutes. The store needs customer service training and a NEW manager. The cashier Natali was very helpful and understanding, she could train the management. read more