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    Verizon

    4.0 (3 reviews)
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    9 months ago

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    3 months ago

    They need to have more staff . I literally waited 40mins and just one sales rep helping costumer at all time . I ended up leaving

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    AT&T Store

    AT&T Store

    2.4(26 reviews)
    2.6 miGalleria/Uptown
    $$$

    This has been the best and smoothest experience I've had with any AT&T store and will continue to…read moreuse this store only for all my future AT&T needs. Came here for an upgrade and trade in and the staff was very thorough and walked me through the process along with my options from start to finish. The staff here are also simply just very friendly and actually care to help unlike what I've seen at other stores. With that being said ...... I actually went to another store yesterday (5661 Westheimer) due to where I was at at the time to turn my phone in from the trade in I had done, and got zero help from the staff at that store along with extremely rude and condescending attitudes so I ended up just walking out to come to this store. The other store basically told me they couldn't help me (I'm guessing cause it required them actually putting their personal phones down and doing their jobs) yet when I got to this store they were able to help me from start to finish and took the time to understand what the issue was and had me out of there in 10 minutes! Safe to say I will never go to the store off 5661 Westheimer and will only be coming to this one. For anyone reading, save yourself the trouble and stick to the San Felipe store if you don't want to deal with lazy and incompetent people coupled with terrible attitudes!

    Still trying to get things straightened out with my AT&T bill. Heard back from John, who is area…read moremanager but then. Nothing for 3 weeks. Now John has forwarded my problem back to William Jones, whom started all the problems. Might have to get Better Business or an Attorney or both involved. Please stay away from this store!! I will update if they ever fix this.

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    Verizon - mobilephones - Updated May 2026

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