Worst company ever, do not buy anything form them. Complete liars everyone. They wanted $240 more…read moreto bring the Conference table to the 3rd floor, which is on the PO. They have rep Morgan, logistics supervisor who has no training to speak to clients. Stay away from them.

Very poor quality items. Attempted to return - NO - Why because we picked them up saving ourselves…read morea $200.00 delivery fee. Exchange, yes but for items that were double the price. BE CAREFUL on the quality of the items. Do not recommend at all.

HORRIBLE!!!!!! DO NOT WORK OR GO TO THIS STORE. Had a family member go his first day of training to…read moretry the job out, he informed the manager that he was on the hunt for jobs. After deciding the SUPERVISOR called him and was very racist, said he should GO BACK TO HIS COUNTRY, have in mind this "supervisor" is CUBAN. very very very unprofessional, he also wanted to CHARGE my family member for the "training" which was 2 hours in the store, and he wasn't doing anything, he was told to read a magazine and thats all. DO NOT.

Warning: Had a terrible experience with Enrico's store manager. Lack of transparency on return…read morepolicy and damaged goods upon delivery. Unprofessional behavior and refusal to address issues. #CustomerExperience #transparency #businessethics #customerrelations Warning: I had a bad experience with this company, specifically with Enrico's store manager who claimed to be the owner. We visited the store to buy two desks, one with a glass top and the other with a wood top. We paid for the items and were informed that we needed to return the next day to pick them up because they didn't offer delivery services. The next morning, I called Enrico to explain that the wood desk was too big for the intended space. He then informed me that there would be a 30% charge if I canceled the order. I raised my concerns about not being informed of the return policy when making the purchase. To avoid losing my money, he agreed to provide me with store credit. When I returned to the store, I exchanged the large desk for a smaller one and bought a chair. At this point, delivery was available, so I paid for it. However, when the goods were delivered, the desk was dirty and had concealed damages, while the office chair was also damaged. I tried to contact the manager, but he claimed to be on an international call and couldn't speak with me at the moment. I informed him about the damaged items and my desire to return them, to which he agreed. When my business partner attempted to return the items, the store personnel refused to accept them and insisted that we needed Enrico's approval. After contacting Enrico, he claimed to have called me at 8:10 am and because I didn't answer, he couldn't do anything as he was out of the office. He then made a comment suggesting that he knew the type of people we were and that he was Colombian and unafraid of people like us, which was unclear and offensive. In the end, we left the items we had paid for outside the store as they refused to take them back. We attempted to reach out to the management to lodge a complaint about the ordeal, but we were unsuccessful in obtaining the name of the person we should speak to.

What a blessing it was to find Miami office furniture. They were committed to working with our…read morebudget and company needs. The owner was involved in the selection and instillation process. Thank you so much Archie and Family for all your help. I highly recommend Miami Office Furniture.

From the owner: Family owned and operated with 25 years experience. We take pride in successfully providing South…read moreFlorida with furniture for every corporate environment, industry, and custom designs. We take your business personal: Our customer service is simply unparalleled as we take the time to educate our customers on the best value for their investment. We believe excellent personal service contributes to our customer's success, and enjoying long-term relationships with our customers. Come join our Customer Family! We have every interest in working with you and look forward to the opportunity to serve your office furniture needs.

The store is usually both messy and sparsely appointed. I have gone to the checkout multiple times…read moreto find NO ONE there. So usually, unless it's an emergency I just leave the things I would have bought (had someone been in the area of the cash registers) and leave them at the registers. But worst of all is the HORRRRRIBLE experience you get if you need to send a package or pick up something from the printing area. The employees who work that area are the most rude, slow, incompetent people I have ever encountered. They will literally see you standing at the counter, ignore you, and then just start working on something else. Not a "hey, I'll be right with you." Thank God that there is a UPS store nearby where the employees are courteous and very efficient. I only go to Staples when I have no other choice.

Bought a HP printer. Printed about 20 pages with the ink that came from factory. Got in the Easyink…read moreprogram, the printer never recognized the cartridges. Bought new regular ink, the message was that the cartridges and the printer could not communicate. Brought it into Staples and they said that after 14 days there was no returns. Did not gave me any alternative option. Left the printer with them. Will never buy again at Staples. Not good!

They don't carry plotter paper in store. I asked the clerk to check other stores and he said they…read moredidn't have it either in stock at store. I called the office depot.com and was told you can only order online. It's not next day delivery if you order on Friday. Due to no deliveries on the weekends. The clerk should have been able to tell me that at the store. Then I would have just ordered online. Instead of calling Office Depot.com just to find out who has it locally for store pick up. Just to turn around and order online. What a waste of time.

I went today needing help with some work with a pamphlet I wanted to print out. Hands down, Robert…read morefrom the printing area was amazing! He spent a little over an hour ensuring everything I needed was perfect! I'm not familiar with the software Publisher, but he was able to navigate through it rather quickly to ensure it printed in the order I needed, showed me samples how it printed, additional paper options and quoting. Truly exemplifies what customer service is and in my opinion should get a raise, because let's face it, customer service in Hialeah in general is non-existent.

Do not come here unless u are off and have nothing to do, I hate this location, it has the worst…read morecustomer service in the world, now that they have the self service area, the force you to go their no matter how long the line is and behind the counter, they not doing shit. They need a boy cot or something to make the respect people time. I rather drive 30 min out to another location before come to waste my 1:46 mins here just to fax a document

Don't come here, it's the worse customer service ever, especially in the printing area. They see…read moreyou and it's like you don't exist. Even if I have to drive to another location, I will. Never again.

Mi necesidad era: imprimir unos volantes para mi empresa. Sencillo…read more Fui a UPS y no pude, fui a office depot de la 36 y WOW, peeeesimo servicio! El lugar sucio, desordenado, oscuro, carisimooo! Querían cobrarnos 75 centavos por cada hoja por usar la guillotina después de imprimir el formato. Nadie respeta el turno de nadie! en fin, horrible! Decidí venir a OFFICEMAX y qué diferencia! Tienen todo un centro de impresión, aparte de la sección de compra de la tienda. Tiene diferentes tamaños de impresión, papeles, texturas, etc. Tienen self-service pero también te asesoran y específicamente el Sr. Ricardo lo recomiendo 100% un señor agradable, de buena actitud, asesora con base, amable, atento y servicial. Nos ayudo a imprimir tal cual como lo queríamos! Quedamos contentos con la atención! Gracias!

At least on the printing department the service ranges from terrible-terrible to sometimes just ok…read more No matter what I need to print, the time of the day, the day of the week, how many customers are waiting, I know i will not stay less than 45 minutes. It's just the most convenient location for me. That's why I re-visit. But every time, no doubt, the service is the same. And trust me, I am polite, patient, understanding and thankful with whoever is helping me but still it is hard to get a genuine "you're welcome" with them. And I just remember, their bathroom is one of the filthiest I have seen at any store.

From the owner: Toner Refill Ink Refill…read morePrinters with ink system New Compatible cartridges Pc Repair and Maintenance Printer Repair and Maintenance