Honesty is extremely important to me, and this business is as honest as it gets! I had a problem…read morewith my computer that I could not figure out (when I usually can figure most things out) so I took it in and had good conversations with David and Ross, both of whom were very nice and clearly knowledgeable. I was trying to calculate what it would cost me if different hardware had to be replaced and braced for the worst. But to my surprise when I returned Ross said that there were no problems that he could find. Having never had this type of problem before, it turned out that the problem was with my monitor screen. For years I had been turning it off at night but never unplugged it (which had to happen to let the capacitors discharge completely to fix this problem). It would have been easy to take advantage of me by claiming that this that or the other needed to be replaced but that just did not occur. I highly recommend this business!!!

For the normal person with no computer knowledge and want some special treatment or a window into…read morethe computer world I would recommend. My personal experience: I had a VERY specific issue and unfortunately it was MY fault that the issue even happened with my PC. However they could not fix my problem, and charged me for diagnosing without ANY communication about starting or anything regarding diagnosis (I called later in the day I dropped my PC off, no sort of work was done, I called two days later, no sort of work was done, I showed up the next day and supposedly once talking face to face there was a bunch of diagnosing done, and my problem was NOT able to be fixed) If I knew then what I knew now I would have saved money, time, and sanity. Also very bad timing with when I brought it in, they were swamped so I will give them that. If you want communication, it has to be done in person... just saying. Quite literally show up and talk to the guys, they are VERY nice, got nothing against them, just communication is poor over the phone, or at least between workers (person who picks up phone and person who works on PC)

I appreciate excellent customer service in sales! Best Buy has some great reps! They know their…read morestuff! Very helpful with Mr. Eduardo. He did a great job in providing concrete comparison to what we were looking for.

Came here for a new monitor and left with a new monitor. Our sales guy didn't catch his name, but…read moredid a great job and helping us out making recommendations even for our price point too. There are many options to choose from so having someone help you narrow it down pretty helpful. I like this location better than the spring location.

They did a great job getting my computer cleaned up in minimum amount of time. I highly recommend…read morethem if you are having computer issues.

The sound on my laptop went out one day. Christian remotely accessed my laptop the day I called…read moreand had the sound fixed within the hour. It felt so good to hear "noise" again. Thank you.

Quality work. Made repair very fast. Would recommend. Friendly service and very professional…read more ..........

Fast and reasonably priced service! I'll definitely use them again in the future. They can do it…read moreall.

Jay was very prompt and professional in his response to me contacting him. He had repaired and…read morecleaned my laptop, and had returned it to me in less than twenty four hours. He was very nice and kind, and his price was very reasonable, unlike Geek Squad. I highly recommend Jay for computer and laptop repairs.

Repair Desktop: Dell XPS- issue does not turn on, due to power surge/ storm. I reach out to Jason,…read moregreat communication by email. He order a part for the power issue, set up time to come to house to install. Jason greet me with professional. Stated who he was, greet with a hand shake. Starting working on the power source issue, also clean up lots of dust, took it outside. Set up the computer, still no power, motherboard is bad. Removed the Drives, now the tower is ready for recycling. Provided several options. He set up a laptop, we just happen to have external drive. Jason transfer the data to the new drives. Provide great information and explained how to use the drive. While waiting for the data to transfer, Jason was very respectful, kind, understanding. The value of resources in our community is very important. He save use a lot of money & time. I am very pleased with the customer service he provided. I highly recommend and will definitely will be reaching out again.

Horrible, traumatic experience. after hiring the Fix to replace my degraded battery they damaged my…read morefavial recognition and cound not FIX It . So they ordered a replacement phone which was used and had a degraded battery also and then wanted me to give them my old phone. when I said no, I was literally chased out of the store and the guy was shouting trying not to let me leave because he wanted my cell phone??? then they made me pay them $50 more to leave with my old phone. So I have now spent over $200 and I'm in a worse situation than before. plus it was a traumatic experience and I will file a formal complaint and take legal action. That was no way to treat a customer.

Tried to fix Iphone 16pro cracked screen. Sugegst you make…read moresure, ask and understand what you are getting prior ordering. Their replacement screen blocked my iphone(keys not responding). Went back and solution was to keep restarting the iphone to reset it. Afterwards noticed horizontal lines blinking across, no reset for thsi issue possible. No matter what, the screen clarity, colors doesn't come close to original Apple. Was told that could pay additional fee ($325 initial + $250) to get the better quality screen. Apparently there are different quality screens that can be offered. Refused to keep throwing good money after bad and interesting enough, the Apple store had original screen for $325. Guess it is end of season for last year model and dropped price for screens to get rid of them Lesson of the day: check prices and gain clear understanding with questions what are you getting into. Vendor will not offer without prompting the story about "various quality levels" for screens available or that you may get stuck with lines or screen colors/clarity is not what you are used to.

Fast and very responsive, detailed explanation of the job and great value for the service!read more

Well that day was very productive an dissapointing n one twist .. Positve Technology gave me great…read moreinsight and was helpful with me .. To be honest about the matter n one sum my phone was not operating to its best ability do to [hater aid . ]]com !!! So the bkame is a whole nother situation that can be fixed asap .. i just need the right Powerful Tools to get this Mega projext finished because this is the next jump if applied right to all ....

I dropped my phone off to get a screen replacement. They told me it would just take 15 minutes and…read moreI could wait in my car. They came out and waved me in when my phone was ready. It took exactly 15 minutes from drop off to pick up. It was about $100 and they offered me a screen protector. I paid $20 for a privacy screen protector and he put it on for me. They were very quick and efficient. I've had to leave my phone an entire day in the past with other businesses for screen replacement. So this experience was definitely ideal!

Great guys! They replaced my broken iPhone screen within 15 minutes. Service was wonderful. I would…read morehighly recommend this store.

Print shop employee (lady) was extremely rude and not a skilled communicator. Told me my print job…read more"had shipped" when I called and she didn't bother to call me back to say it was at the store ready to pick up. Then part of the print order was missing, so we have to waste time to go back up there.

Jonathan in the print services area was very helpful and provided excellent customer service this…read moreevening. I highly recommend that he receive a raise and a compliment for his attention to detail and service to the customers.