my recent visit presented a mixed bag of positives and negatives…read more On the positive side, the staff at UPS were notably informative and well-versed in their duties. They answered my queries with clarity and seemed genuinely committed to assisting customers. It was evident that they had a good understanding of the shipping process and were eager to share their knowledge. However, the positive experience took a downturn when inappropriate remarks were made by one of the staff members. While providing information about shipping options, the staff member made a comment that was both unprofessional and unrelated to the transaction at hand. Such remarks have no place in a professional setting and detracted from an otherwise positive interaction. Moreover, the wait time was extended by the staff member's distraction, as they were frequently scrolling through their phone and texting while attending to customers. It's disappointing when employees prioritize personal communication over customer service. This behavior not only affects the efficiency of the service but also sends the wrong message about the level of professionalism within the establishment.

Once again this location has failed us. $80 to ship something tiny and lightweight. We said no we…read moredon't want to ship it and they wouldn't give it back unless we paid $40 more. Wtf?? They literally held the package hostage and wouldn't give it back even though we didn't approve the transaction. WORST UPS LOCATION EVER. Fraud. Scam!!!

I have now been to Computer World twice to have my laptop repaired and both visits were great. The…read morestaff is friendly, courteous, and the repairs are done quickly, efficiently, and at a reasonable price. If you need computer or laptop repairs Computer World is the place to go.

Computer World proved themselves again last week. I did not introduce myself as one of their…read moreregular customers, but, no mind, the person at the front heard my tale of woe. He offered to check my laptop in case it was something he could quickly pinpoint. And he did. It was a dumb problem caused by me (unnoticed loose charger cord) and he graciously mentioned that it is a common oversight, nothing to be embarrassed about. Always competent professionals. Forget the fancy office; these guys know their stuff.

Several employees standing around not doing anything because the store was not busy but they want…read moreto charge $30 help me transfer data from old phone to new phone. Seems like custimer service should privide help for free since I just brought over 5 devices. I only needed help with 1 phone. This the reason we left Verizon, they have so many hidden charges and it all adds up. Do not recommend because their customer service is not there. There was an employee there that said T mobile charges for transferring data too. No, we've never been charged, T Moblie has always been very nice and helpful all for free. The reason we wanted to switch was to see if coverage would be better and that hasn't been the case. Coverage has been exactly the same.

Customer service is awful. Went in for an upgrade on a phone after having 5 lines with them on a…read moreplan and they told us absolutely not. Overall awful experience very poor customer service and wont even tell you "have a nice day" walking out.

I absolutely loved the ease of the ordering process at Uptown Color! I initially called to get some…read moreinfo on invitation printing for my wedding and then completed a quote online (including the upload of my design). Throughout the process Ryan provided great feedback, suggestions, and service. I appreciated being able to get 2 free proofs prior to ordering and the overall value for what we paid. I'll definitely be recommending them and using their services in the future !

Love working with this local business! I have used Uptown Color for my business and personal print…read morejobs for 15 years. Easy to work with. Fair prices. Always on time. Friendly service. Their work is always exceptional.

Placed an online order 3 hours ago,walk into this location and the person working without looking…read moreimmediately said it's not ready.

Everything was perfect. Employees were multitasking with a busy store and able take care all of my…read moreneeds. This is now the only Verizon store I'll go to. I'm serious. I bought a jetpack hotspot and I was able to get it hooked up with service. They even contacted my work IT department to work through some software issues on my laptop. I'm getting a new laptop next week and they are going to help me with that one when it comes in. Its not like a car dealership where once you've bought the car you can't come back to them with issues these guys will help you out even after the sale.

On April 7, 2026, I went to Experimax to get a new computer. Landon welcomed me, and I explained I…read moreneeded an updated device for my tax return. Though my old computer worked, it was too outdated for the software. Landon had someone assist me in selecting a perfect match and arranged to transfer my data. I also mentioned I'd return for another computer for remote work. When I came back on April 9, Landon helped me pick a second computer that met all my needs. On top of that, he also assisted me with setting up my profile, making sure everything was personalized and ready to go. In the past, they even resolved a phone issue I had, showing consistent excellence. Overall, I've had fantastic experiences. The staff is knowledgeable, friendly, and makes everything seamless. I highly recommend Experimax! Thanks again, Landon

Staff is friendly and has always been focused on solving my computer issues as inexpensively as…read morepossible. I trust their recommendations! Joel

I thought of giving one star but gave two for picking the phone. I had called to speak with the…read morerepresentative at this facility. He was too busy to speak with me or give me information on my printing needs. He seemed impolite and not caring for small projects. The person refused to answer clarifying questions over the phone. Being rude that he has 22 big projects going on and not willing to give me the service. I am thankful that he picked the phone to speak but if you are understaffed and cutting corner to save money, I am not sure about the professionalism if there is any issue with the job. I am glad not to use this facility for my "small" printing needs.

Always request tracking with anything big or small. Packages come up miss and not delivered when…read moreyou call about them they have no answer due to no tracking. Your word against theirs. Expensive lessons though hope someone had a Merry Christmas! MIA envelope

Hello everyone, I'd…read morelike to share my positive experience with a business Verizon sales representative Dev Patel in the Verizon Chester location. A while back I was in the market for a new phone plan for my business lines and decided to call Verizon for assistance. I was connected to an incredibly helpful and knowledgeable sales representative (Dev Patel) who was able to provide me with all the information I needed to make the best decision for my needs. He was patient and very understanding of my situation. He asked me a few questions to understand my needs, like how many people were using the phone plan and what type of phones we were using. He then explained the various options available to me and went over features of each plan. He then matched me up with one of their newest plans that provided the most value for my family's needs. The rep was also very helpful in helping me set up the plan and port my phone numbers from our old provider. He took the time to walk me through all the steps of the process and answer any questions I had along the way. His friendly and professional demeanor made the experience seamless. In the end, I was able to seamlessly transition from our old provider to Verizon with no hassle. It's been a year since I switched over from T-Mobile to Verizon and to date Mr. Patel has continued to make my experience with Verizon remarkable whenever I need to modify anything with my plan or devices. I would like to thank the representative for his assistance and highly recommend Dev to anyone looking for a new phone plan. Their representative was knowledgeable, friendly, and helpful during the process. I am very happy with my new Verizon plan, and I am pleased with my experience.

I rarely do reviews however this one is a MUST! Sydney was OUTSTANDING!! She answered all our…read morequestions without hesitation. She is extremely knowledgeable, efficient, courteous and excellent at overcoming obstacles tossed her way while navigating the complexities of the Verizon system with precision laser focus. My husband & I both were so impressed by her expertise. She created a positive experience out of a situation that had been true frustration for us at home prior to her guidance & expertise. Thank you Sydney-I see you as the CEO of Verizon soon!