100% competent, professional, and patient. Dropped off my Alienware Area 51M off at 10 AM to get…read morethe keyboard replaced and it was ready to pick up at 2 PM, which is a great turnaround for something that involved. Great work at a great price. I'm calling Western Office first for my next PC problem!

What a wonderful group of people!! I called in a panic as I was doing a webinar class but needed a…read moreVGA - USB Adaptor. They answered my call - had the equipment and DELIVERED IT TO MY HOTEL all with 30 minutes. AWESOME!!! Thank you!

It's like this Best Buy only requirement for an employee is to have a pulse in the ability to…read morealmost articulate a complete sentence . I looked for 20 minutes at a pair of headphones that were supposed to be on sale when I called somebody over to get them out of the case I was informed that was the wrong price. He did some quick shuffling on his phone and the price doubled i'm there a little electronic tag under the headphones I was looking at. I said that's not right. That's the price you advertised you're supposed to honor the price advertised. Associate one decided he had had enough and started walking off his other associate. I asked if I could speak to a manager. The manager came over and was fired up and spent about 20 minutes on his phone. To tell me that the price was for a set of headphones, they no longer carried, and the current price was also for a set of headphones they no longer carried. I was like that makes no sense. There was no offer of discount no offer of anything. He next accused me of calling him names got red face kept interrupting me horrible customer service. This is why people shop online so you don't have to deal with idiots like this. Best Buy is slowly dying as a company so unfortunate.

I recently checked with Apple about my iPhone because I am having trouble with the sound. After…read morethree consultations, they said I'd have to have my phone checked for possible repair and guess who does that in Billings. Best Buy! I tried to call them (for 45 minutes) to see what it would cost to look at it. You can only get some foreigner on the phone and never reach the local store! This was not the first time this has happened. I AM DONE WITH BEST BUY!!! If you can't reach them on the phone, I do not want to do business with them. Customer service has gone out the window!

This is an update to my previous review that I should of written long ago. The Asus laptop computer…read morethat Redline could never fixed was given to the IT guy at an engineering firm that my brother-in-law is part owner of. His "guy" replaced the hard drive in the Asus and it worked beautifully after that. My daughter is in fact still using that same Asus laptop that Redline couldn't repair. Still going strong several years later, glad it didn't turn into a paperweight...

Mike Hines is awesome to work with. They took my 8, okay...maybe 10 year old computer, and updated…read moreto current. Took my hard drive in, they transferred all my photos, all my emails from outlook express, 3 different accounts, all my documents, to the new hard drive. They set up all the email accounts so they were up and running when I plugged it in. That was my nightmare and one of the reasons I have waited so long to update. Photos, documents, storage. Mike spent time with me asking me how I went about various tasks, which enabled him to pull in files that were not automatically pulled in, (in which the other programmer missed when I purchased a laptop last year) It is frustrating enough without problems. Avoid the frustration, problems and save yourself time and $$$. Call Mike Hines at Redline Computers.

I have had good luck with them in the past. This time, not so much. I ordered a band that took…read morealmost a month to come in and then left my ring for them to be soldered together. They projected 2 weeks which seem excessive but whatever. Today it has been 2 weeks and it's still not done.

The best place to pick a piece of jewerly that is beautiful and unique. Need an original gift -…read moreGoldsmith Jewerly is the place to find something special. They also have the most knowledgable and skilled employees that are so helpful to pick that special gift.

Fixed a broken laptop screen, replacing the new one when it failed the next day. Great service!read more

Formerly the iDoctor, this amazing service spot was recommended to me by the Geek Squad at Best…read moreBuy. The guys at CPR (Bruce, Chase & John) have patiently helped me save my iPad's life many times!!! First I had a charging problem that, just like taking your car to the mechanic or your kid to the pediatrician, wouldn't happen when I took it in!! CPR took my little bestie for overnight observation, didn't charge me because they couldn't make it act up like it did for me. After my third trip there, they still didn't roll their eyes at me! And iPad finally showed its true naughtiness - they fixed it for a VERY low price. Then I cracked the screen, toddled back to CPR. They fixed it overnight and charged $205 which was more than fair. They stand behind their work, so little iPad and I have been in a couple more times where they didn't charge me! Kudos to these brilliant mantrepreneurs!! I love and appreciate you SO much!!

Thank you, Jace! Great job! You solved the problem so easily! Only took 20 minutes after I spent…read more2 hours on phone with printer company without results! Should have called you first !

Great service, done well, and done quickly. Very pleasant to work with. We got great…read morecommunication, and we knew what was needed before the service so there were no surprises or "sticker shock" when we picked it up.

These people regularly telemarket to businesses and are a menace. They offer to send samples of…read moretoner, what they don't say is they'll also send you a bill. I once got into a heated argument with one of the Big Sky telemarketers, not only are they schemers they are totally unprofessional and say things that no sales person should ever say to anyone over the phone.