I will start by saying that I own a very eccentric (and large) 4 year old husky mix, and he is like my child. He means the world to me, and keeping him in good health and clean is important to me. Because of his extreme shedding, we get him groomed every 4-6 weeks professionally. Up until recently, we were loyal to the same big brand salon. After a $30 price increase and a rapid decrease in quality of work as well as employees we decided it was time to start looking for someone new. We are relatively new to the area so we don't have many people to ask for suggestions, and I wanted to make sure I found some where clean, with quality work and good people.
I reached out on social media to locals for recommendations and was sent the way of Off The Leash - I am grateful! We just picked up my boy from his first appointment about an hour ago and we are extremely pleased with their work. Originally, I reached out to OTL through their Facebook page, and they were the only salon who were kind enough to respond to my DM. They answered all of my questions, quoted me pricing, and even booked me an appointment for the next day through messaging which I thought was so convenient and fantastic for people like me who maybe don't have access to phone calls during work hours.
We dropped off this morning during their drop off time, between 8am-9am, and were greeted quickly. The storefront is in a strip off of Manchester Rd, with only a couple girls working in the morning I really appreciated the honest small business vibes I got from the establishment. Around 2pm, they called us to let us know that he was ready to be picked up. They take cash or check only. When we got there they knew who we were there for and had him dry and ready to go for us. We paid quickly (they are CONSIDERABLY cheaper than my pervious Grooming salon - thank you!!!), leashes him up and we were out the door. No wait, quick, easy, friendly! I know he wasn't easy to bathe since he's so large and doesn't like the tub, but the still remained friendly and professional.
I'm normally very proud of how I keep and take care of my dog but this time around was not the same. It had been 7 weeks since he had been bathed and professionally brushed with only minor at home brushing in between (that means nothing when you have a husky FYI). You could run your hand down his back and have fluff on your hand. You could pull tufts of fluff out of his back..he needed it so desperately but I couldn't find a salon I trusted to take him.
Off The Leash Grooming really did do a fantastic job. He does not have an easy coat to groom, nor is he an easy DOG to groom. His tail and butt cheeks were fluffy, his back and sides were clean and even. His chest was soft and white, his legs were smooth, free from the tufts and very little to no free flying fluff. They clipped his nails, including his duclaw (something the old salon always forgot), ears, paw pads, and glands. He also got a precious collar cover to match.
To finish up this 100 page book, I am happy. He looks good, prices are good, staff is good, location is good. I love that they are a smaller business, and I'll be back in 4-6 weeks! read more