After more than 2years of going to Gina to have our pups groomed we recently had the most…read moredistressing experience. Am still not sure exactly what happened but after 4 hrs we felt sure they had to be done. Walked into the salon to discover that one of our dogs had blood all down his front legs, around his mouth. When I called attention to this Gina verbally attacked me in a most unprofessional and unexpected way. She refused to tell me what had happened, our pup was shaking and trying to get out the gate and to my husband. After several minutes of her yelling and calling me names she finally screamed that she had cut his tongue. We immediately took our pup to a local vet. At that time not only was he bleeding from his mouth but also from his nose. He was very traumatized and required extensive care from the vet, resulting in a vet bill in excess of $800. Later that evening my husband received a text from Gina saying that she was closing her salon and if we needed help locating another groomer to let her know and ended with the words, "I'm sorry."

Simply Outstanding!!…read more Called and listened to the message which asks for texts... got a prompt reply! Next day got a text saying there was an opening and unseen the cost would be XX.XX which is a LOT less than what I paid elsewhere. Warmly greated and time was taken to MEET the dogs for the first time! Nice with great questions about the dogs to make sure all goes well. YOU PAY FOR WHAT YOU GET AND HERE THE DOGS ARE TREATED EXTREMELY WELL! Worth double the price for that...

Very helpful and knowledgeable about how to keep my algae down. I really hate doing long reviews.read more

Pet smart employees were rude and not very customer friendly. Rushed us out of the store kept…read moretelling us it's closing time and didn't have time to check out our purchases.

Had to update my review -Uncle Al and his team r the BEST. I…read morehad gone to all the others b-4 Al, A & B Scissor hands is hands down number 1.

They did a great job on our new 4 mth old Aussiedoodle! We showed Al a picture of how we wanted…read moreNeo cut & he looked absolutely perfect when we picked him up. This was our first time using A&B Scissor Hands with recommendation from a friend and will be our groomer from now on.

I have boarded my dogs here for years. My dogs love the place! They come home happy and well cared…read more I don't have to worry about them coming home with fleas or ticks or injuries and the staff is phenomenal with them because they can be a little rambunctious. the kennels are so clean that I would consider staying there if I needed a place to stay! I highly recommend boarding your dogs at Paw-a-Day Inn.

On a monthly basis we take our shih-true for his grooming, the staff is excellent and he comes home…read morew a great haircut. I especially liked his green bow attached to his collar this month. His toenails are cut perfect. His tale is especially cute, my favorite. They do such a good job on his face. Just an overall excellent service.

Wish I could give more than a five star rating. Heather is an amazing and caring person. She does…read morean excellent job and she loves dogs. From baths to nail clipping, she does it right the first time. Even her clients(dogs) love her. When U leave your pet with her, they are in good hands, they will be very well groomed and smelling fantastic. Rory, loves going to see her. And so do I.

Great experience! I sent a text and Heather got back to me within minutes. I was able to make an…read moreappointment for Jasper the next evening. Jasper looked great and I will definitely return.

Our dogs had a fantastic time with the workers and other doggies. They sent us photos of our dogs…read moreduring the day. Dropoff on the weekends is between 7:30am and 9:30am amd pickup was between 4:30pm and 5:30pm. Dropoff and pickup went smoothly.

My pup loves going for daycare and boarding! The staff is always friendly and professional. We get…read morepictures and updates whenever he visits. I love that they provide ample playtime outdoors and give the dogs extra enrichment like water activities and even plastic playground equipment. The dogs are sorted into play groups based on personality and play type, ensuring a safe and enjoyable environment. We are so thrilled to have a place that we feel safe leaving our fur baby and that he loves going to as well!

Before moving to IL, I never knew a Deb. Since my move I've met 5 women named Deb. Remember the…read morename Deb. Deb is the owner and she is such a peach! I called Saturday night to schedule my cat for a groom and nail trimming and she was able to see me the following day at 10am :) I called her at 7pm so I wasn't expecting availability but I was pleasantly surprised. Depending on the cat and fur length you're looking at $ 40-80/cut and $10.00 for a nail trim. They also don't sedate any pets here which concerned me because my cat has trust issues and scratches you just for breathing. However, Deb assured me that her staff is well trained and could handle my cat. Low and behold, 2 hours and half my soul later my car is purrfectttttt. I am a returning customer and would recommend this place to everyone! They do recommend seeing your vet beforehand to obtain some calming agents for your pet if they are scratchers/biters. Since they're not licensed as a veterinary clinic, they do not distribute medication but if you have the medication from your vet you're more than happy proceed as needed and let them know :)

Headline: Who treats their customers this way?…read more Grooming: 3-stars. Customer service: 0-stars. There are better-priced, kinder, and more professionally-run groomers throughout the C/U area. Money is better spent elsewhere. I haven't been treated this poorly by a business in a very long time. The groom took 90 minutes longer than expected, and I was not updated about a delay. The owner's response to my frustration about the timing was defensive, blaming of me and my pet, and took no responsibility for her company's delay in service. Who treats their customers this way? Finally, the groom was not done to completion as the fur around the face and neck was not groomed at all.

These people are the best. My Shih Tzu is beautiful and so happy when he's done. I am so happy how…read morewell they groom him!!!

I have tried to schedule an appointment for my dogs twice. I contacted over FB in which you…read moreresponded you would get back to me and never did. I called and left a voice mail and still have not heard back. For someone who has such good reviews the customer relations seems to be lacking. It seems you must not need any more business, which is fine but you should at least say so when someone new tries to contact you.

My cat Red was not eating well and was losing weight. Dr. Hiser, using her years of experience,…read morediagnosed his lymphoma without using invasive tests. She prescribed steroids as well as special food that helped him to live in relative comfort for nearly four more months. She told me what to look for in deciding when his time had come. And when that day arrived, she made a house call to give him a peaceful ending. Dr. Vander Vennet, Connie, Kim, Becky, Amber, and Chrissy played a supporting role in this case, but they have knowledgeably (and patiently!) answered my many questions. They work together to provide consistently excellent care.

This place took my friends dog in for a procedure, the dog died after the procedure during…read morerecovery. My friend is utterly devastated! Animal Medical center was kind enough to be honorable and offer to refund the $1500 for the procedure as a gesture of sympathy and remorse....Well that is until they turned around and said nevermind and started claiming they don't know of any such offer.....Take your loved ones elsewhere. Nothing but zero competence or compassion at Animal medical center. Truly disgusting people!

I have nothing but great things to say about Bone A Fide! My dog seemed to feel right at home from…read morethe moment we walked in the door. I highly recommend Bone A Fide!

Rita, the licensed groomer that has owned Bone A Fide for the past year is awesome. She will work…read morewith you to get you exactly what you want for your pet. My dog, Sammy loves to go see Rita.