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    Off The Leash

    5.0 (1 review)

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    10 years ago

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    Tender Touch Grooming

    Tender Touch Grooming

    (4 reviews)

    After more than 2years of going to Gina to have our pups groomed we recently had the most…read moredistressing experience. Am still not sure exactly what happened but after 4 hrs we felt sure they had to be done. Walked into the salon to discover that one of our dogs had blood all down his front legs, around his mouth. When I called attention to this Gina verbally attacked me in a most unprofessional and unexpected way. She refused to tell me what had happened, our pup was shaking and trying to get out the gate and to my husband. After several minutes of her yelling and calling me names she finally screamed that she had cut his tongue. We immediately took our pup to a local vet. At that time not only was he bleeding from his mouth but also from his nose. He was very traumatized and required extensive care from the vet, resulting in a vet bill in excess of $800. Later that evening my husband received a text from Gina saying that she was closing her salon and if we needed help locating another groomer to let her know and ended with the words, "I'm sorry."

    Simply Outstanding!!…read more Called and listened to the message which asks for texts... got a prompt reply! Next day got a text saying there was an opening and unseen the cost would be XX.XX which is a LOT less than what I paid elsewhere. Warmly greated and time was taken to MEET the dogs for the first time! Nice with great questions about the dogs to make sure all goes well. YOU PAY FOR WHAT YOU GET AND HERE THE DOGS ARE TREATED EXTREMELY WELL! Worth double the price for that...

    Off The Leash - groomer - Updated May 2026

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