My cat I adopted went missing back in summer .I received a call from Alexia stating my cat was…read morefound .She decided to tell me that a couple had been feeding him and was a client of brush college. Then proceeded to tell me they fell in love with my cat and just now decided to take him to brush after my cat being there for months and that's when they found I was the owner. I then made arrangements with them to pick my cat up after them continuing to tell me how attached the finders were to him. mind you my cat was 45 minutes from my town . They had me drive to pick him and and the finders were there along with staff. It was very awkward and I knew from the last few phone conversations with brush they were up to something . Well when I got there staff was on the phone acting very suspicious as she was whispering to the people not the phone. They put the call on hold and said its was APLand I wasn't able to leave with my cat till APL spoke with me which staff asked if I wanted to speak with APL and I stated yes then staff pretended to have to go in the backroom for something it was to get on the phone in the back so I couldn't hear her conversation .They contacted APL saying I neglected my cat because they were to busy protecting their clients heart instead of me and my childrens. They knew what they were doing I don't understand why they would have me drive there and waste my time to do something so cruel to someone.i had been in touch with APL and they knew the situation and they had no problems until brush got involved and decided to continue to allow the finders to keep my cat after knowing he was mine... They're very rude, unprofessional, dishonest and don't not follow the protocols. I wouldn't recommend this kind of place to anyone.

Very helpful staff and a good value. They are very dog friendly. Very clean and welcoming.read more

First time after mistakenly going to the wrong office. Will keep Dr Messamore going forward.read more

The best vet in Decatur. Alec knows his stuff and is a compassionate and professional caregiver…read more You can trust this vet.

We take our dachshund to Northgate--Dr. Juhl is our vet. She is kind and knowledgeable. Our baby…read morehates going there and pooped on the floor, but she hates going outside our home so this is nothing different. We recently took her for licking her vulva and scooting, and for a nail trim. She was prescribed antibiotics and is doing well. Kudos to the techs who held her and trimmed her nails as she struggled. Dachshunds are difficult. We love her anyway!

They are not my favorite. Great vets they are amazing. It's the people that don't see us. I'd never…read moreput a bad review to anything. I will for them. I had 5 stars for them before , not anymore. Go somewhere else. They are pricey anyway

We had an emergency as our dog broke some teeth. They got him in quickly and the service and care…read morewere wonderful!

Excellent care. Dr Baker is the only board certified pet dentists downstate Illinois. All the vets…read moreat Northgate are kept up to date on procedures!

Great service.. never try to up sale me on treatments my dog does not need. I hate when vets do…read morethat. Been going here for 4 years now. My dog had to have surgery on his tail (1 1/2 inches removed) and a cyst drained. And never had complications.

They were the animal clinic on call this weekend. My dog was attacked by another dog and had his…read morethroat ripped apart. They told me there were 12 other people in front of me and I would need to sit in the parking lot with my heavily bleeding dog for an hour. 2 other hospitals also refused to see us. The Northgate Animal Clinic were the saviors of the day. 0/10, do not recommend

I would never recommend taking your pet to Dr. Johnson. He didn't treat my dog's infected hotspot…read morecorrectly so it got worse and had to be taken care of by another vet. Looking at my other dog's records he said she needed all her shots but after I argued that she was up to date the vet tech checked her records and confirmed she wasn't due for them. He is rude to clients, his office personnel and the place is seriously filthy. Please check reviews before you take your babies there.

Very friendly and made my animals feel comfortable for their first time visiting this vetread more

We have been coming to this place for many years with multiple dogs we have had and currently have,…read morerecently we have experienced as family a very traumatic incident. The way we were treated by receptionist ladies is simply not right, from asking for help and guidance we simply did not receive any good help at all. We had to switch on one our dogs to another clinic as we were turned down for service on Saturday when we called twice asking for help. They stayed numb and not helpful. As much money as we spent at that hospital I think we should be treated way more kind and better. Our whole family is traumatized by the experience and only time will let us heal from this. Very disappointed. The service quality in this country is not the same as used to be 20 years ago. People not as caring and kind as used to be. I feel so victimized and mistreated. Definitely will not receive an apology from stuff but I pray God other people will never go thru such horrible experience like we did. I requested transfer records for a dog they did not treated in emergency visit and they said they sent records but it was not completed, which is very unprofessional. Records should be given at any time requested. I recommend more compassion to this place. It got worse. I had to call back and request anxiety medicine for my dog after surgery they refused, I wanted to talk to the Dr they refused me in such service. I found later injury and bruises on his neck that was not there. They even did not charge me for the surgery which means they r covering up something they did to my dog that is not right. I am highly making the public aware of this place do not trust them so not bring your pets there because you won't get any good help, no answers, no personal treatment but you are just a number.

Star if possible. I have been a client for over 16yrs and Dr. Groesch was a wonderful vet who I saw…read moreas a friend. Dr. Groesch new my pups are my kids and how important they are to me and truly cared. However, he is no longer at Fairview Hospital for Animals. So do not expect the same level of compassion, bedside manner or communication you are used to. Sadly Dr. Mansur was given 1400 plus clients that he never had to work for and to him you and your loving fur baby are just a number.

Wonderful staff and great environment for my little guys. They trimmed their murder mittens today…read morewith kindness and efficiency. I'll be bringing their big brother Kevin next.

I had to leave our cat there for the day as I was bringing him in from out of town on my way to…read morework. The staff was very friendly and professional and provide the care he needed. Was able to pick him up at the end of the day and we received all test results within a couple of days. Would recommend to anyone.