Say ahhhhh! We love Dr. Herrera! He's not only professional, but he's personable. His expertise…read moremade my daughter and I feel confident and relaxed while getting her wisdom teeth out! There's nothing acci-"dental" about our choice of oral surgeons! Check in was easy breezy and we didn't have a wait at all! She was taken back immediately and the assistant set her right at ease! Getting any procedure can be daunting, so it's reassuring to have a great staff that cares! What are dental x-rays called? Tooth pics! The office itself here in Brandermill is soothing with shades of rich bronze and muted gold... it's super clean and chill. There was a sign that said no food or drink, and I really wanted to sip my Aqua Panna water, but alas, I held off. A word to the wise, come here for you wisdom teeth issues, or any oral surgery. You'll be in good hands with Dr. Herrera, and that's the whole tooth and nothing but the tooth!

I visited VA oral and facial surgery twice for two different procedures ,and each time the service…read moreI was offered was excellent from both Dr.Watson and the staff. The staff is very kind ,and Dr.Watson every post -procedure , he had personally called to check on me . (which I greatly appreciated!) -Fadzi

Dr. Rojas and his staff are amazing! I feel at home when I visit the practice. The front desk,…read moreAshley and Lindsay are so helpful and always accommodating and knowledgeable when making appointments or have insurance questions. Lupita is warm and welcoming when she brings you back to the exam area. Dr. Rojas, I can't say enough about how great he is! I had my first novocaine shot that I didn't feel a thing! He also identified a problem at my last routine checkup and fit me in immediately to fix it! He is so patient and explains everything very well. Thank you Heavenly Smiles!!!!!

I hate going to the dentist, however they made me feel comfortable and Dr. Rojas is so friendly and…read morehas a great sense of humor. For once in my lifetime I don't dread going to the dentist because of how pleasant everyone was during my first visit today. Also I'd like to add I have Sjogrens which affects my teeth and Dr. Rojas was super knowledgeable about it and what that means for my teeth and what needs to be done to keep them strong and healthy!

If you need a root canal, this is a definitely the place to go. Everyone was very pleasant. The…read moreprocedure is just like getting a filling. I only had minor ache in the tooth area and only took Advil for 1 and a half days. No sore places where the novocaine was injected. They made me most comfortable and I was totally relaxed during the whole procedure.

They are thorough but gentle. The previous owner of the…read morepractice was Dr. David Beam. When he sold the practice, most of the staff remained with the new owner.

Mary is an excellent dental hygienist and has done my cleaning and X-rays several time. She is very…read moreknowledgeable and professional.

We've been coming here for years and honestly we have no complaints. My whole family comes here,…read morekids included. Dr. Doss is great, she's attentive, never makes you feel rushed, and actually takes time to explain what's going on. If something comes up and you need to get in quick, they work with you on that too. The staff is great as well, they are all very helpful and overall just kind, sometimes that is hard to come by. Honestly if you're looking for a dentist for your whole family, this is the place, it is nice they have several locations but this location is our favorite.

I like the dentists in the practice. The front desk is lacking in customer service and…read morecommunication skills with clearly no management oversight. The front desk acts as if they are doing you a favor to speak with you. The office takes no responsibility for not calling for insurance estimates that are submitted. The response is "you should have called us". You CANNOT get a dental cleaning appointment for 8 months (even though your dental insurance provider pays for every 6 months). With 10 dental hygienists, no one should have to wait 8 months for a teeth cleaning, Avoid VA Family Dentistry and find a friendly, nice dentistry practice that can do a cleaning every 6 months -- NOT Virginia Family Dentistry.

Friendly staff, clean establishment, welcoming environment…read more I was greeted by the friendliest reception and front desk staff. They all smiled and was pleasant towards me. They were speaking on the phone to other patients and kept a friendly and calm demeanor and tone. I met with the dental hygienist Amanda H. and she was so patient and kind. I expressed that I was a coward and she was so compassionate and she had a gentle hand. She explained every step of the process and put my mind at ease. After a short while, Dr. Wong came in and did his examination. He was so nice and had the best bedside manner. He was efficient and thorough and answered all my questions. This is a place that I would highly recommend.

I was beyond unhappy with my experience here…read more The good part is that it is a lovely office and a lot of the people here are very friendly. The front desk staff is amazing. The not so good part is a bit lengthier unfortunately and sort of based on my personal experience. A little back story is that I'm a disabled vet, so generally, all of my care is handled at the VA hospital. Occasionally, when they are very backed up and overwhelmed, they will outsource you to a place in town and foot the bill for it though. Enough back story... Last year, I needed to have a new oral appliance (think like a retainer) made for my sleep apnea when my old one was damaged and the VA sent me here. This place gets the referral from the VA and I have my appointment to come in to have the imprint/mold made to make the appliance. Awesome! Except... they won't make the mold until they do a cleaning. Fair enough. It has been about a year since my last one. Let's do it. But wait... It is going to be a BIG job, so they want to break it up into two deep cleaning sessions and only do half of my mouth each time. *Sigh* Okay. Whatever gets me closer to being able to sleep again. Two separate cleaning appointments later and I go back for another appointment to have my imprint made and, wouldn't you know, I have a cavity that needs filling and they can't make the imprint until after that gets filled. *Annoyed sigh* After that filling, they can't make my imprint because they aren't happy with one of my previously done fillings, and can't (or won't) make it until after they rip out the filling that is already there and redo it. *Frustrated grunt* But they handle all the insurance stuff with the VA, so I just let them do it. I am still in UNBEARABLE pain a week later. I call because at this point, I am pretty sure they messed something up with the filling because even my wisdom teeth removal stopped hurting after two days. They will happily schedule me to come in and check if they messed up... After they clear it with my insurance and receive confirmation for payment. Which was the first time I actually got upset because I am in constant pain, still can't sleep, and they are charging to see if they messed up... Everything gets cleared up and I finally get to go back in after they are sure they will get paid. Obviously they say they did everything right, but they want to schedule another appointment for me to see about a root canal or extraction. But, they will not make my imprint until after I take care of that tooth that is "not messed up". At this point, my perception is that they were intentionally drawing out services to get the VA to pay for them. Whether or not that is actually the case, I still had to reach out to the VA, who did agree that it felt like I was being strung along and was no closer to getting the imprint for my sleep device. They immediately sent me to someone else who DID make the imprint and the device and I was finally able to sleep about 1.5 months later. Again, this is just my perception of my experience here, but I am very happy that I was not the one having to pay for every single appointment, especially a follow-up when I was pretty sure they messed it up.

I really enjoyed the quality of service from this dentist. They were super sweet and helpful, they…read moretalked me through everything and explained throughly what all I needed to get done. They explained the cost before And after. I didn't have to wait long, they got me in and out and called it a day, they gave me the cutest gift for being a new patient and choosing them. I also loved Mackenzie, definitely ask her for her by name ! She also had the most adorable freckles. Kyra was so cool, we had a great conversation, she's so hip lol. And I can't forget Claudia, she was so sweet and helpful and she explained everything. I feel as if I needed something explained 10 times she would be the one with the most patience to do it.

There are certain places that make you act like an adult no matter your age. This office experience…read morewas amazing. The staff are friendly, knowledgeable and supportive. They proceeded with extensive care throughout the extraction process. From the front receptionist to the hygienist to the doctor were very professional.

Chipped my front tooth and lost a filling. Called Petersburg Complete Dental Care and they got me…read morean appointment within 1 hour. Friendly staff really makes you feel welcome. Best dentist I have visited in 30 years. Fixed my tooth and it is stronger than the original and looks great. She really took her time building up the tooth and shaping it perfectly. Great job!! Highly Recommended

Dr. St George, Elaine, and Paula are the greatest. They do a wonderful, painless job. More…read moreimportantly, they are super sweet and you are not just a number on a chart. I'm moving an hour and a half away and I'll still travel back to see them for dental care! If you need a practice that treats you like family go to them!