I have so much to say about Kirkman Road Veterinary Clinic…read more Our 6-year-old Goldendoodle, Luna, became very sick and was struggling to breathe when we brought her in. We were cared for by Dr. Collins and her assistant Grace, and I truly cannot say enough about their compassion. When we had to make the heartbreaking decision to put Luna down, they sat on the floor with us, comforted us, and showed so much kindness and love to our dog. They wrapped her paws in gauze with a small heart so we wouldn't have to see the IVs, and gently wrapped her in a blanket so I could hold her as she peacefully went to sleep. They never rushed us and supported us through every moment. Weeks later, we received a beautiful card with Luna's paw print and nose print, along with handwritten notes from the entire staff. It meant more than I can express. In one of the hardest moments of our lives, they treated us and our dog like family. That kind of compassion stays with you, and we will never forget it.

Very distressing experience during an already difficult time…read more Our dog passed away, and we clearly stated--multiple times to at least three different staff members--that only our dog and a small photograph were to be cremated. Each time, we were told "okay" and understood. However, we were later informed that the bed and blankets had also been cremated--without our authorization. When we went to pick up our dog's belongings, before we said anything, a staff member stated that we had requested this, which is not accurate. All we want is to receive all of our dog's cremated remains. If additional items were cremated with her, we expect all resulting ashes to be returned to us in full. This situation reflects a serious breakdown in communication and documentation, and it has been deeply upsetting for our family.

we had our first visit this week. The practice is run like a well oiled machine. They obviously…read morewant to serve as many pets as they can. Everyone is kind and happy to answer all questions. our appointment got delayed because as a new customer I didn't know the Vet may call you before seeing your animal if she has questions from the concerns you may have for your pet. Seating is good on the front porch while you wait, I might suggest 2 portable fans to try to help with the hot days. My elderly cat got excellent care at an affordable price. We're happy to continue her care here.

I should've read the reviews first... I had one of the most unprofessional, rude and unkind…read moreveterinary experiences I've ever encountered. I called ahead to confirm my appointment and was never told that the doctor would not be available. Had I been informed, I would not have driven 40 minutes with my cat, who was already stressed and anxious. When I arrived, no one greeted me, not even a "hello". I was spoken to abruptly and told to sit outside, where I waited 20 minutes. Finally, two different staff members came out separately to ask questions, neither of whom actually listened or seemed aware of the situation. Despite my cat being visibly distressed and crying loudly, no one asked how he was or showed any concern or compassion. Only after the second interaction was I finally told that the doctor was not there and could not help me. After all of this, I was offered a rescheduled appointment for Tuesday ... it's Thursday. Mistakes and emergencies happen, but failing to notify a client, having them wait unnecessarily, and showing no basic care or empathy toward a distressed animal is unacceptable. My time was wasted, my pet was unnecessarily stressed, and the lack of communication and professionalism was shocking. I left feeling dismissed, unheard, and deeply disappointed.

Great vet and staff! I was recommended by a former colleague and all went well…read more Thank you!

terrible experience. Drove 35 minutes to get told by the person that i was on the phone (confirmed…read morethe name) with setting the appointment that they had no appointment set or any records. THEN proceeded to sit in the waiting room for 45 minutes to be told i can't be seen after their mistake. Terrible service and terrible communication. would stay far away from this place.

Our family recently had to say goodbye to one of our 16 year old soul cats from my childhood…read more Garden Vet, as always, demonstrated compassion, empathy, and support. They go above and beyond to make both pets (and pet parents) comfortable. While a flower delivery and sympathy card weren't on our mind from the vet, that's just a single example of the thought that is behind everything they do. They truly are a class act and perfect example of compassionate service in Orlando. I send all of my friends here when they're in the market for a new vet. Not only are the doctors kind and thorough, but the techs and front desk staff are what really make the difference. They get to know you and your pet and are always rooting for your furry companions. I fully believe they are a large reason why my girls have lived so long - they do routine bloodwork and have caught so many underlying issues throughout the last 6 years between the 2 of our girls (high blood pressure, hyperthyroid, all the things you don't think of for a cat). We've shed a lot of tears in Garden Vet recently, and I want to thank the whole team for taking such good care of Darla and us. Grief is not linear, and can be absolutely overwhelming. We're still healing, but we know Darla was in the best hands.

I absolutely love all of the team here they take very good care of my baby Hondo, who is a French…read moreBulldog. They help us out with plenty of extra support and care needed for various skin issues. The vets all show a lot of genuine care for my dog, they honestly treat us like family. I'd recommend for your routine vet visits! He's always a happy camper & they also make good recommendations/ are willing to explore all of your options.

The first experience we had with the relief vet was terrible - she was not kind and we did not get…read morealong. We have had many issues in the past with vets refusing to treat our 90-pound vet-reactive pup. He's just so scared and even when heavily medicated he becomes unpredictable. It makes going to the vet a very anxiety-inducing experience for our dog, Pretzel, as well as for me and my husband. On Fridays, it is a relief vet that is NOT a vet on staff. Keep this in mind if you have a really scared or reactive dog. I'm so glad we gave them a second chance came back because you the vet and vet techs on staff are WONDERFUL and took great care of our vet-reactive baby! I love how we could see how they were able to treat him on the table in the room. Dr. Ortiz's patience, love, and dedication are second to none. Special props to the vet tech who sang to Pretzel as he was screaming. This is the 7th vet we've been to for our Pretzel and finally one where we will stay. Thank you so much, team.

They let my poor cat die under their watch. He needed fluids drained yet they put him in a cage and…read morehe had heart failure. Then, they call me to ask if I want him resuscitated???? I'm sure he's long gone by the time they called. It was MAL PRACTICE. I failed my boy by trusting them. I pray he's in a better place now. They SUCK. GO somewhere else like Dr. Bucky in Apopka.

We recently moved from Miami to Orlando and I was very nervous about switching vets after being…read morewith the same one for 10 years. From the moment we walked into 4 Paws Animal Clinic, I knew we made the right choice. Dr. Bert was amazing -- thorough, patient, and incredibly kind. She took the time to really get to know Diesel, performed a very detailed exam, and answered all of my questions without making me feel rushed. That level of care meant so much to me. I also truly appreciate how calm and organized the clinic is. Not having a crowded lobby full of animals made such a difference for Diesel, who tends to get very anxious in those situations. In the past, we would have to wait in the car until called in, so this was such a refreshing experience. You can genuinely tell that everyone there cares deeply about animals and has a true passion for what they do. My only downside was the pricing of ProHeart. I've never paid more than $180 for the 12-month ProHeart injection for my 89lb dog with my previous vet in Miami, so being quoted $350 felt significantly higher than what I was used to especially he weighed less at 84lbs. That was the only surprise for me that was very unfortunate and resulted in me having to switch diesel to TriHeart. Overall, the experience, compassion, and quality of care were excellent, and we're very happy to have found them in Orlando. 5 Star Service/Quality Care 4 Star for Pricing

I took one of my pugs for his first appointment recently and had a great experience. The staff and…read morethe vet were very friendly and gentle with our senior pug. He usually hates going to the vet and gets anxious and trembles. The other vets used to take him to the back and give him his shots. At first he was a little anxious but they were so kind and gentle with him that he started to feel relaxed and comfortable. They also asked if we'd be ok giving him his shots in the room with us present and we were definitely fine with that. We look forward to going back and taking our little girl pug next. I highly recommend them.

Careplus veterinary clinic has been our clinic for a few years. They are all so nice and really…read morecare about your pet. They are also affordable. I have shopped around and they always seem to have the best prices. I trust they will do a great job with my baby's dental coming up.

Absolutely wonderful caring doctor and Sara and Adrienne are great. They take excellent care of my…read morepets. Highly recommend this vet clinic.

Very attentive staff and doctor. My little Maltese is usually very active and tends to nip but not…read morewith this crew. They were able to do the exam and tr his nails with very little fuss. Thank you!!

Today was my girls first appointment with Park Avenue. I…read morewas just amazed between my old vet and Park Ave. Amazing staff from the time you get there till you leave. The vet tech to the doctor listened to all my concerns and explained everything. So happy I found a caring veterinary.