The staff at this clinic are incredibly kind people--something that feels more and more rare these…read moredays. I witnessed a stray cat get hit by a car, and I couldn't leave it there suffering, so I brought it to them. I asked if they could euthanize it at a low cost, as I wouldn't be able to afford treatment. Instead, they took the cat in, stabilized its condition, and promised to transfer it to a shelter in the morning. They didn't charge me a single dollar. I truly wish there were more compassionate and caring people like the staff at this clinic. Thank you so much again.

When I tell you the doctor saved my dog's life after an attack by an unknown animal (though…read moresuspected coyote because of where we were), I mean it. I had originally brought my boy to a different emergency vet and they did everything wrong, but I didn't know it until my pup was getting worse (much worse) within a couple days. I brought him to Dr. Hassan and he very quickly made a turn for the better. And when that same dog had a stroke a year ago, Doc did everything right. Dr. Hassan gave me 2.5 more active, healthy years with my pup than I otherwise would have had. How do I quantify what that means to me? I can't. The entire staff is incredible. They truly do care. My dog died in July. He was up at my parents' house in Georgia for a visit (their dog and mine were besties). He was fine when I left, but a few days later he was not at all fine. I called Dr. Hassan and even though I couldn't bring Floyd () in since he was out of state, after telling them what was going on with him, Dr. prescribed meds for him as a last-ditch effort. They filled them on site, I picked them up, and made a mad dash to get to him. It was too late by the time I got to him because I couldn't get the meds in him and he died just a few hours later (so the meds would not have helped at that point anyway), but just the fact that they gave me the opportunity to try means the world to me.

I have so much to say about Kirkman Road Veterinary Clinic…read more Our 6-year-old Goldendoodle, Luna, became very sick and was struggling to breathe when we brought her in. We were cared for by Dr. Collins and her assistant Grace, and I truly cannot say enough about their compassion. When we had to make the heartbreaking decision to put Luna down, they sat on the floor with us, comforted us, and showed so much kindness and love to our dog. They wrapped her paws in gauze with a small heart so we wouldn't have to see the IVs, and gently wrapped her in a blanket so I could hold her as she peacefully went to sleep. They never rushed us and supported us through every moment. Weeks later, we received a beautiful card with Luna's paw print and nose print, along with handwritten notes from the entire staff. It meant more than I can express. In one of the hardest moments of our lives, they treated us and our dog like family. That kind of compassion stays with you, and we will never forget it.

Very distressing experience during an already difficult time…read more Our dog passed away, and we clearly stated--multiple times to at least three different staff members--that only our dog and a small photograph were to be cremated. Each time, we were told "okay" and understood. However, we were later informed that the bed and blankets had also been cremated--without our authorization. When we went to pick up our dog's belongings, before we said anything, a staff member stated that we had requested this, which is not accurate. All we want is to receive all of our dog's cremated remains. If additional items were cremated with her, we expect all resulting ashes to be returned to us in full. This situation reflects a serious breakdown in communication and documentation, and it has been deeply upsetting for our family.

The staff is caring and the service is affordable. I have…read morebeen taking my cat there for a couple of years.

I should've read the reviews first... I had one of the most unprofessional, rude and unkind…read moreveterinary experiences I've ever encountered. I called ahead to confirm my appointment and was never told that the doctor would not be available. Had I been informed, I would not have driven 40 minutes with my cat, who was already stressed and anxious. When I arrived, no one greeted me, not even a "hello". I was spoken to abruptly and told to sit outside, where I waited 20 minutes. Finally, two different staff members came out separately to ask questions, neither of whom actually listened or seemed aware of the situation. Despite my cat being visibly distressed and crying loudly, no one asked how he was or showed any concern or compassion. Only after the second interaction was I finally told that the doctor was not there and could not help me. After all of this, I was offered a rescheduled appointment for Tuesday ... it's Thursday. Mistakes and emergencies happen, but failing to notify a client, having them wait unnecessarily, and showing no basic care or empathy toward a distressed animal is unacceptable. My time was wasted, my pet was unnecessarily stressed, and the lack of communication and professionalism was shocking. I left feeling dismissed, unheard, and deeply disappointed.

We love the team at South Orlando Animal Hospital! The reception staff are wonderful. The techs are…read morefantastic. All the vets we have seen are compassionate and thorough. The facility is clean and nice. I have not had trouble getting a timely appointment. My cat had to have surgery that required anesthesia and I was worried about the cost. It ended up being about a third of what I was expecting. I'm so happy we found this vet.

Very professional, you can tell the care about your pet , relaxed environment for my elderly dog,…read morethanks again for your service.

I've been going to Garden Vet with my three dogs since ive moved to Orlando and continued even when…read morei've moved outside of Orlando. Their expertise and patient care goes beyond their building. I had an emergency with one of my dogs where he had a bowel obstruction. I brought him to an emergency vet since it was a weekend Garden Vet was not opened. I did not feel like i was in proper hands but was easily calmed when i realized my tech also worked at Garden Vet. He was a calm and knowledgeable presence and assured me to the best care with Dr. Berger at Garden Vet the following day. Any time i come into Garden Vet stressed about my dogs, i leave knowing my dogs are doing better than before. They continue to take care of us. Thank you!

I absolutely love all of the team here they take very good care of my baby Hondo, who is a French…read moreBulldog. They help us out with plenty of extra support and care needed for various skin issues. The vets all show a lot of genuine care for my dog, they honestly treat us like family. I'd recommend for your routine vet visits! He's always a happy camper & they also make good recommendations/ are willing to explore all of your options.

The first experience we had with the relief vet was terrible - she was not kind and we did not get…read morealong. We have had many issues in the past with vets refusing to treat our 90-pound vet-reactive pup. He's just so scared and even when heavily medicated he becomes unpredictable. It makes going to the vet a very anxiety-inducing experience for our dog, Pretzel, as well as for me and my husband. On Fridays, it is a relief vet that is NOT a vet on staff. Keep this in mind if you have a really scared or reactive dog. I'm so glad we gave them a second chance came back because you the vet and vet techs on staff are WONDERFUL and took great care of our vet-reactive baby! I love how we could see how they were able to treat him on the table in the room. Dr. Ortiz's patience, love, and dedication are second to none. Special props to the vet tech who sang to Pretzel as he was screaming. This is the 7th vet we've been to for our Pretzel and finally one where we will stay. Thank you so much, team.

I came to pet paradise because my puppy Mitsuki had to come back to get her vaccines updated…read more Brought in my dog Jaxson. I had usually been to Banfield my whole life but I've had issues with their vets giving false diagnosis. Even friends have had the same issue so I've been trying to find another vet. Dr. Ortiz was very nice and knowledgeable. She suggested things about Jaxon that I haven't heard from previous vets. Such as wet food incorporated with his food, allergies, and more. She gave me very easy tips that I can use to keep both of my pets happy and healthy. Ashley who helped the doctor was great too. The staff at the front desk is also very nice. Courtney specifically helped us and sent us home with a lot of goodies.

We recently moved from Miami to Orlando and I was very nervous about switching vets after being…read morewith the same one for 10 years. From the moment we walked into 4 Paws Animal Clinic, I knew we made the right choice. Dr. Bert was amazing -- thorough, patient, and incredibly kind. She took the time to really get to know Diesel, performed a very detailed exam, and answered all of my questions without making me feel rushed. That level of care meant so much to me. I also truly appreciate how calm and organized the clinic is. Not having a crowded lobby full of animals made such a difference for Diesel, who tends to get very anxious in those situations. In the past, we would have to wait in the car until called in, so this was such a refreshing experience. You can genuinely tell that everyone there cares deeply about animals and has a true passion for what they do. My only downside was the pricing of ProHeart. I've never paid more than $180 for the 12-month ProHeart injection for my 89lb dog with my previous vet in Miami, so being quoted $350 felt significantly higher than what I was used to especially he weighed less at 84lbs. That was the only surprise for me that was very unfortunate and resulted in me having to switch diesel to TriHeart. Overall, the experience, compassion, and quality of care were excellent, and we're very happy to have found them in Orlando. 5 Star Service/Quality Care 4 Star for Pricing

I took one of my pugs for his first appointment recently and had a great experience. The staff and…read morethe vet were very friendly and gentle with our senior pug. He usually hates going to the vet and gets anxious and trembles. The other vets used to take him to the back and give him his shots. At first he was a little anxious but they were so kind and gentle with him that he started to feel relaxed and comfortable. They also asked if we'd be ok giving him his shots in the room with us present and we were definitely fine with that. We look forward to going back and taking our little girl pug next. I highly recommend them.

Very attentive staff and doctor. My little Maltese is usually very active and tends to nip but not…read morewith this crew. They were able to do the exam and tr his nails with very little fuss. Thank you!!

Today was my girls first appointment with Park Avenue. I…read morewas just amazed between my old vet and Park Ave. Amazing staff from the time you get there till you leave. The vet tech to the doctor listened to all my concerns and explained everything. So happy I found a caring veterinary.

This place is always trying to sale you their tick and flee products. I told the nurse Jackie that…read moreI use a natural spray for my dogs and she says no don't use that it not good for them. So I told her I'm not going to put that flee and tick poison on my doggies. They also want to get money for blood test. Everything is a blood test OMG!!! For a simple diarrhea!! Blood test is about $100 more. There isn't one vet that is truthful.

I have a 3.5 year old German Shepard named Stark and have been going to Dr. Palm since the very…read morebeginning. I love this clinic! They treat us with such great care and are very precise with timing of patients. His yearly exam literally took less than an hour. Stark has a clean bill of health thanks to Dr. Palm and his team! If you are a fur parent in need of a vet, this is your place! Highly recommend!

I do not recommend this vet clinic and honestly I'm very concerned about the care and communication…read morehere. During a visit for my 11-year-old dog, I was by Dr. MacDonald that my dog has liver cancer with multiple tumors, congestive heart failure and that euthanasia should be considered. No biopsy or referral to a specialist was offered and I was not shown or walked through the ultrasound results. I was told no follow-up appointments were needed and was given euthanasia pamphlets. I left completely devastated. After the visit, I called the clinic requesting my dog's records. Because the file is under another name, communication had to go through that person. When we received the records, they did not mention cancer or the ultrasound findings. We were initially told the ultrasound recordings were not available. I had to request the records again through email and specifically ask for the ultrasound findings. Eventually, we received notes referencing a "suspected" liver or splenic mass and stating that my dog was vomiting which was not true. The notes also mentioned seeing a specialist if interested but this was never discussed during the visit. I also had major difficulties with my dog's heart medication. I was told that refills typically take 24 to 48 hours and that heart medications are usually expedited. Since refills cannot be processed over the weekend, we had to wait until Monday to call. We emphasized that this was a heart-related medication, were told the request would be expedited and submitted the request on 12/22 around 8:15 a.m. It took two days and a call from the office /practice manager before we could pick up her medication on Christmas Eve. Because of the delay, we had to go to VEG to get my dog's medication and she was in distress. Since starting the treatment plan we had to request because we did not agree to euthanasia, my dog has been doing great. She is eating, drinking, playing and going to the bathroom normally. We were referred to an internal medicine specialist and a cardiologist by another vet for a second opinion. The internal medicine specialist confirmed that my dog does NOT have cancer and walked us through each ultrasound finding step by step. We also have an upcoming appointment with the cardiologist. Our experience highlighted serious concerns. The first suggestion was euthanasia rather than further investigation. No referrals or second opinions were offered. Communication around records and critical medication was slow and inconsistent. While the staff may have had good intentions, this experience has been distressing and costly. My dog is doing well thanks to proper follow-up care but I hope the clinic takes steps to prevent similar situations for other pet owners.

We've taken our dogs--and those of other family members--to this clinic for over 25 years. Under…read morethe previous doctor, the care was outstanding. Unfortunately, that level of service and compassion seems to be gone. Recently, our daughter's dog became seriously ill. We contacted the clinic twice to get her seen, but were told they were too busy and advised us to just stop by for a prescription. Prior to this, they had recommended a diet that included chicken--something we later found out she was severely allergic to. That night, we rushed her to an emergency animal hospital in Oakland. Within minutes, the vet there diagnosed a severe chicken allergy (apparently a common issue) and found that she was dangerously dehydrated. She required immediate treatment and hospitalization. After 36 hours of intensive care--and nearly $3,000 in emergency bills--she thankfully began to recover. When we called WG to inform them of what had happened, we were met with indifference and dismissiveness. It's incredibly disappointing to see a once-trusted veterinary office shift from compassionate care to what now feels like a profit-driven approach, with little regard for the well-being of their patients.