This place is only getting 1 star and that's for the check in process and cleanliness of the waiting area. It was my first time at this location and upon arrival temperature is taken, routine covid questions, a fresh new pen to fill out paperwork and chairs sprayed with disinfectant before you sit down. I was impressed and felt like I was in good hands with clean and safe practices. However once I was brought to the room, all the ocular equipment looked dirty. There were actual areas with crud and black dirt on the machine. Since my door was
Open I was able to see 2 other patient rooms around me. In between patients I NEVER saw anyone go in and clean, wipe down or disinfect ANY of the equipment. I wanted to run out of there but after waiting for 1.5 hours and the weekend approaching, I needed my eyes checked to make sure I didn't need an antibiotic. In my
exam room, the eye drops were on display directly next to me- one of the bottles cap was even off and it was just a big unsanitary mess.
Finally, after 1.5 hours of waiting the Dr leaves the room across from me and strolls into my room. His mask is BELOW his nose and He DOES NOT Wash his hands. Vaccinated or not, he needs to model appropriate wearing of his mask for his patients especially with signs everywhere with how to "wear your mask". He needs to take a look at what he's preaching and do the same for his patients. I immediately know this was going to be a disaster of a visit. We chat for a minute about my issue and then he finally decides to Purell his hands. Ok this is fine he did clean his hands, but it just seemed unprofessional. The sink was NEXT To HIM.
The dr then looks at my eye, we chat and diagnose the issue and then he decides to unnecessarily put eye drops in my eyes to check for eye pressure. Not only did I not want OR even need this done, but he's using the dirty bottle that is next to me and every other patient that has entered the room. I then lean forward and put my chin and forehead on the equipment that I know wasn't wiped down before me.
I left feeling like I needed to shower and I'm sure I'll be at a new eye doctor shortly to treat the new eye infection that I got from this disgusting place.
My advice- don't let the front area and cleaning measures in the front fool you. Once you head to the exam rooms in the back, you will see how beyond dirty this place is. I'm shocked the health department hasn't closed them down for unsanitary practices. read more