Unfortunately they just charge ridiculous prices I like the convenience but went I need a water…read moreshut off for my garden hose and they want $25 for it and it's plastic and I can get the same one on Amazon I hate to do it but it's only $12 I don't feel there such a need for a drastic markup they either have to buy more quantity or not sell the product for that price

5 + Stars. Stopped in today for a handful of items to…read morecomplete a small electric job. In the aisle, an associate named Len introduced himself and asked if he could assist. I told him the 5 or so items we needed, and he quickly pointed out each item, saving us at least a half hour time looking. Super great service, fully stocked and had all the items we needed. And also saved 5 dollars using the phone app! Yippee! Highly recommend as an alternative to those other big box stores that are further away and where you're unlikely to get personalized assistance.

A wonderful family owned small business. Always helpful and friendly , been in business for many…read moreyears. It seems like they have everything you need here !

The staff is always super helpful and knowledgeable when I have questions or not sure sizes. It…read moremakes grabbing that item mid home project fast and easy.

always get good service Usually have what I need at a good…read moreprice I highly recommend this hardware store

No value found here! Poor to little service!…read more Little or no selection! No surprise! It's finally closed!!

Kudos and many thanks to the young slim guy in the paint section. He must have seen me…read morecontemplating which type of joint compound to purchase ... when he came over and explained the pros/cons of each joint compound and their purposes. Service provided throughout the store as as at check out in Mazzone's Ace Hardware is hard to find anywhere in NYC. Thank you !

I have spent hundreds here over the years. Very difficult to…read morereturn things. The blond said you would not do it For a small crease in the electrical box it came in. Do not tell me what I would or would not do. Just tell me yes or no. She would not even move my purchases back to me after pulling them towards her. She is either the boss' daughter or a first day on the jober.

These local stores are starting to become few and far between. It is such a joy to walk into a…read morehardware store and say....I need one of these thingys for a thingy like that, that I am hooking to this other thingy......and they know exactly what you are talking about. I can tolerate Lowes occasionally and Home Depot only if I am desperate. Its amazing how most of these small stores still have everything you need, and if for some reason they don't, they know exactly what the real name of the thingy is your trying to find. Parking here is street and about 4 spots in the back.

A helpful and knowledgeable staff make a visit a pleasure. Deeply and diversely stocked beyond…read morewhat you would expect for a store this size. Well organized, and spotlessly clean displays make the visit worth your while. Custom orders are easily accommodated, and filled quickly in the unlikely event you're looking for something boutique. Their entire counter is surrounded by plexiglass, hand sanitizers are out in plain sight for all to see/use. The staff masks up before coming out from behind the counter to keep folks at east. Nicely done! They've got the olde-world hardware store knowledge combined with good pricing and a work ethic that makes you happy you chose them. Box store employees are mindless gnomes that cannot hold a candle to the folks that work at Best. We've been using their services for a couple decades going back to their old location and they earn our business with every visit. Recommended!

Visit Date: December 7, 2024…read more This visit revolves around a kind employee and a much needed bathroom for my son. I have an 8 year old. When he has to go, he's got to go. I was driving with him and he had to pee. A gas station denied us a bathroom, CVS in Baldwin Harbor on Atlantic Ave denied us a bathroom and I yelled at them. So we walked into Ace. The employee said their bathroom was also down but that my son could use the employee bathroom. So I got my kid to the bathroom forever grateful to the Ace employee behind the counter. I don't know his name, but he deserves some kind of recognition and award for his kindness. After my son used the restroom we looked around and I ended up buying a candy bar just to give the store some business in return for their kindness. The employee was also extra nice because he listened to my son prattle on about our bathroom saga lol Ace I'm forever grateful to you!

Ace Hardware of Baldwin is my local hardware store. They might not be the cheapest but they…read morecertainly are friendly and helpful. Just as like many local businesses in these times, they seem to be undergoing a bit of a staffing shortage at the moment, so patience is key if you're in a rush. Major shoutout to Lisa. She was my local superhero the other day. She saw me combing the isles and asked if I needed help. I told her what I needed and she then managed to cut the highest gauge chain they had available, using the stores finicky hydraulic cutting machine. At about 4 feet worth, it felt as heavy duty as my Kryptonite New York Fahgettaboudit Chain that I currently have wrapped around my moped. And for only $29, t'was significantly cheaper. Oh and they never yell at me when I walk around the store with my bike or electric scooter in tow.

I was having company on Sunday, and I was in a frantic state to have outdoor furniture in time for…read moremy event. I was very fortunate to connect with Sophia ,at Schaefer's Ace Hardware in Rockville Centre, who was so professional and helpful when I called. Sophia was able to help me out, and calm me down. She went the extra mile to insure that I would have the delivery in time for the event. Sophia was very pato ent with all my questo ons, and answered all of them.I would highly recommend this location for all your hardware needs, especially due to the customer service. BL

My wife went to Ace Hardware to pick up an order for salt for our water filtration system and the…read moreexperience was completely unacceptable. When she asked about the order, an older gentleman working there barked orders at her, telling her to move her car to the back of the store so they could load it -- there was no politeness or professionalism at all. Then, the younger employee who loaded the order just threw the heavy bags into the car with no care, risking damage to the bags and the vehicle. To make things worse, the same older gentleman yelled from inside the store for my wife to come back and sign off on the order. The entire experience was handled in a rude, disrespectful, and unprofessional manner from start to finish. I later called the store and spoke with the manager, Michael, to share how disappointed I was. Unfortunately, this experience was bad enough that we will not be returning or ordering from Ace Hardware again. It's unfortunate, because we expected a much better level of customer service from a company like Ace.

Great store with everything you need for the home .... including advice how to select the proper…read moreproduct and how to use it. Friendly and courteous service....with reasonable prices.

Out of business No indication on this site . I found out by driving there. Next time I ask real…read morepeople about certain businesses.

Came in around 445 to get 2 small pieces of wood cut... guy behind counter, no greeting: what are…read moreyou looking for? We told him what we needed, "closed the area to cut things an hour ago". Came back next day, no greeting...same guy, explained we were there the day before. Go back there(he points to the very back of store), see if they even have anything that small. Finally, the guy that helped me in the back said hi (wow!) he found what I needed and was great. Take it back in, met by a woman who never said a word, but was stuffing her mouth with a bagel and chewing as she handed me the receipt. Charming and warm motley crew.

This is what every business in America should look like. Family owned, staffed by long term,…read morehonestly paid neighborhood people who know their product lines. There's not much more to say. Normally prices are lower than what you pay for the Chinese junk in Home Depot and almost certainly the quality is better. Delivery is no problem and the guys who bring the stuff are sincerely nice people who will bend over backwards to help. Centre Millwork got its start maybe 80 years ago back in what was the industrial part of town. Mr. Roth, a local builder set up shop building kitchen cabinets. If you're a longtime Long Beach owner, you've seen his "Holiday Cabinets". After relocation by a corrupt urban renewal project. Centre got a new start at the foot of the Long Beach Bridge. For lumber and building materials, I simply wouldn't consider anywhere else. They have a great kitchen cabinet area where you'll pay significantly less for top quality stuff. Check out Centre Millwork. They're one of the nicest businesses in town and certainly among the fairest to their employees.