I get my health care through the Kohala Coast Urgent care branch on Molokai: Molokai Family…read morePractice and Urgent Care. Dr. Akiona is excellent and the staff is welcoming and helpful.

I went to Kohala Coast urgent care in 9/2025, due to an ear infection. The staff and the doctor…read morewere very nice. I paid $200 out of pocket for my visit. I was told by Kohala that they would fill my insurance for me. Over three months later, they still hadn't sent the claim to my insurance. From there, it was excuse after excuse. It's now April and Kohala coast urgent care has been paid by both me and my insurance. They received payment in January from my insurance. I reached out to them again and ask them to send me my overpay. I even sent them my EOB. They told me that since they had been paid they would now send it to management and get payment out to me. That was January! We are now in April! I reached out to them again and was told by (she said she was the supervisor, but I found out today she isn't) Charae that according to Billing, they had already sent me out a check and that the check was returned. I have every email between Billing and myself. They asked if my address that they had was correct and I said yes. I've now asked them to produce a photo of the returned envelope with the check they sent out, because I just not buying it! It's now almost been three months since they promised to send me a check! I have hospital bills and I was recently in a car accident and have a $1000 deductible. $200 isn't going to make or break me, but it will definitely help! I am so disgusted with what they have done. This cannot be legal!

I called this urgent care while on vacation, Dr Kurap saw me as soon as we arrived as we were about…read more20 min away. He was very kind and asked me about my symptoms, after our discussion and short examination he called in a prescription. My husband and kids were waiting outside for me and since he knew we were on vacation he made things so quick and easy. For needing urgent care in an unfamiliar place I was treated so well and really wasn't out much time at all. I could not believe how helpful and friendly he was. The next day I was already feeling better (thank goodness) and was able to enjoy my time on the island. What a wonderful experience, I am truly grateful to have found him. I would say even if there are closer urgent care offices still go here, I am sure the level of care is worth it!

I saw Dr. Kurap when I was experiencing unexpected and confusing symptoms having heard he was a…read morereally good diagnostician. His thoughtful and curious examination came up with an unexpected diagnosis and I was pleased he lived up to his reputation. His approach was comprehensive and I was pleased that someone of his caliber was here on Big Island. His bedside manner was friendly and that told me he is the kind of doctor that loves his work-one not afraid to do what it took to make sure he got it right. A smart, curious, dedicated professional. Rare.

Queens of North Hawaii Community Hospital continues to evolve into a top notch quality care center…read more The good news is it serves those with HMSA, a Blue Shield/Blue Cross provider. A recent appointment at the Physical Therapy Clinic was and is the best PT support in our town. Jelene, a Kama'aina who recently came back to Hawaii after her 25 plus years professional training and experience on the east coast is brilliant! She spends time to access and converse about symptoms and then develops a plan to teach you how to move forward to alleviate pain. Her experience matters! She is well versed in the physiology and outer workings of the body. Her brilliant mind and observations are gifts as she translates and demonstrates in layman terms her findings. She has a sense of humor and a personal history of physical therapy herself and understands traumatic events that affect the mind and body. Ask for Jelene if you need PT.

Some of the doctors in the Emergency Room are good, but unfortunately there is always that one…read moredoctor that ruins it for the group. That doctor is Dr. Crystal Hammer. I came in with a torsional ovarian cyst and was in excruciating pain. She has absolutely no compassion and was completely incompetent; She was accompanied by a holier than thou twenty something blondie nurse came and treated me like a drug seeker. Neither knew I'm a physician in the community. If they looked in my chart, they could see I don't have any drug history. However, I do have an extremely complicated neurosurgical history. After writhing in pain for literally hours with an extremely high blood pressure, Miss Blondie Remedial Nurse comes in and ask how I am doing and offers me a Celebrex! Are you kidding me? I screamed at her as my pain was excruciating. She then gives me her blondie high school attitude and brings in Hammer who does NOTHING except for scolding me for yelling at the nurse all while I am curled up in a ball, writhing in pain, and begging to be transferred out. Absolute disgrace of an incompetent doctor. I have had several strokes and I can't have spiking blood pressurelike that. Dr. Hammer was even arguing with my doctor on the phone, She is incompetent, arrogant, and should not in medicine. You know a doctor isn't good when they work as BOTH a hospitalist and Emergency Room doctor. I learned later through one of my professional colleagues that she has a terrible reputation and impossible to work with.

I just finished a remote video appointment with Big Island Endoscopy Center"s Dr. Ah Loy. after 2…read moreKaiser Gastroenterologists gave up trying to help me. He really listened and took his time with me - about 30 minutes. My appointment was not related to colonoscopy. My issue is related to unusual symptoms after gall bladder removal surgery. He recommended a couple of tests. I gave him a lot to think about While I was disappointed he didn't have an easy answer for me, but I truly felt heard ans we're scheduling a follow-up appointment. Really great guy, personable and empathetic. I always look for, and am drawn to, people with both Intellectual Curiosity and Emotional Intelligence. Dr. Ah Loy has both traits, a rarity in doctors. He's also helped my wife greatly with digestive health. I HIGHLY recommend him for gastroenterology services! And praise like that from me is rare, especially after he couldn't immediately put his finger on a solution for me. I'm optimistic that he will figure it out. That meant a lot as I'd almost given up The power of hope is immeasurable!

I admit I'm a complicated patient to give a colonoscopy to. But I followed this clinics…read moreinstructions to a tee. I even called in early the day of the procedure to tell them I needed help. The lady answered the phone assured me they could take care of me properly and have a successful colonoscopy. They offered to give me an enema. I said yes. When arriving I had to wait 45 minutes to get in. Once in I had to wait another hour for the procedure. I woke up to a doctor lecturing me on how I didn't follow directions properly so he couldn't do the procedure at all. How frustrating! Then we got stuck in Waimea because Uber doesn't come out to pick people up there. Again I told them in advance we were taking uber but they never told there could be a problem. We were at this endoscopy clinic from noon to 5:00pm. all for nothing! Then we paid an employee's relative $100.00 to drive us home! What a nightmare!

Carly and her staff are just the best in town. Savannah is so sweet and helpful which makes booking…read moreappointments and getting paperwork done a breeze. Carly listens to you and answers with so much care it makes you feel seen. Grateful for their help in health. I definitely recommend!

Professional, caring, personalized and efficient! I cannot say enough about how incredible Kaleo…read moreand her team are. Everyone at the clinic is so kind and accommodating and they really took the time to get to know me and my girls. I always leave feeling confident that we are getting the best care. They take several types of insurance, including ours and only charged a minimal copay. I highly recommend Waimea Primary Care!

When I had a need for an Urgent Care Doctor, I was so glad Dr. Fulsang could see me the same day!…read moreShe was kind, friendly, and patient - great bedside manner!!! . I appreciated how very thorough she was in asking about my background and health history. For the first time ever, I did not feel rushed during a doctors visit. I wish she was in my home town - I would make her my primary care doctor immediately. I felt cared for. She is GREAT doctor!

Amazing! Initial contacts with staff and Dr. Greco were smooth, reassuring and professional…read more Yesterday I had two implants performed which calls for opening the gum and drilling the bone. I followed instructions and iced faithfully the day of the procedure. I had mild pain for about 6 hours and minimal swelling. Feel fine today. Still find it hard to believe and would recommend her to anyone. Don't understand Amy D.'s complaint about post-op email. I would much prefer an email from the doctor then a phone call from a staff member who may or may not know the details of my case. AND she includes her cell # if you need to reach her!

staff is incredible and there is no one I would trust with this type of surgery except Dr. Joan…read moreGreco. she's removed wisdom teeth from 3 of my children and I hope she's still practicing when my youngest is ready! love her

General Medical Care This Dr. Thomas Au is a very good…read moreDiagnostician. He's been right on every single time. Great general medical care