Carly and her staff are just the best in town. Savannah is so sweet and helpful which makes booking…read moreappointments and getting paperwork done a breeze. Carly listens to you and answers with so much care it makes you feel seen. Grateful for their help in health. I definitely recommend!

Professional, caring, personalized and efficient! I cannot say enough about how incredible Kaleo…read moreand her team are. Everyone at the clinic is so kind and accommodating and they really took the time to get to know me and my girls. I always leave feeling confident that we are getting the best care. They take several types of insurance, including ours and only charged a minimal copay. I highly recommend Waimea Primary Care!

I called this urgent care while on vacation, Dr Kurap saw me as soon as we arrived as we were about…read more20 min away. He was very kind and asked me about my symptoms, after our discussion and short examination he called in a prescription. My husband and kids were waiting outside for me and since he knew we were on vacation he made things so quick and easy. For needing urgent care in an unfamiliar place I was treated so well and really wasn't out much time at all. I could not believe how helpful and friendly he was. The next day I was already feeling better (thank goodness) and was able to enjoy my time on the island. What a wonderful experience, I am truly grateful to have found him. I would say even if there are closer urgent care offices still go here, I am sure the level of care is worth it!

I saw Dr. Kurap when I was experiencing unexpected and confusing symptoms having heard he was a…read morereally good diagnostician. His thoughtful and curious examination came up with an unexpected diagnosis and I was pleased he lived up to his reputation. His approach was comprehensive and I was pleased that someone of his caliber was here on Big Island. His bedside manner was friendly and that told me he is the kind of doctor that loves his work-one not afraid to do what it took to make sure he got it right. A smart, curious, dedicated professional. Rare.

Follow up has been very good and I look forward to getting to know Dr. Perlas better. Her staff are…read morevery efficient, qualified and well trained. Pleasant in attitude and support. Mahalo!

My daughter was a patient for years. About 2 years ago she noticed a lump in her breast. Told Dr…read morePerlas, who examined & said she didn't feel anything. My daughter requested a mammogram. Perlas never followed up, even after a 2nd request from my daughter. The lump got larger & noticeable. During 2nd exam Perlas could feel it & acknowledged it, said she'd schedule a mammogram ... she never did even after a 2nd call from my daughter. My daughter got fed up & switched to Kaiser on next open enrollment. Within 3 weeks, she had a mammogram, a biopsy and numerous scans. Now she's had a mastectomy & is looking at radiation & possibly more because the tumor was left to grow & spread. DO NOT GO TO THIS CLINIC!!!!!!~

I've been going to Dr. McGaff for almost two years. She is…read morean extremely knowledgeable functional medical doctor. She found the root cause of the numerous physical issues that I had been battling for over 12 years. One of the many things that sets her apart from most medical doctors is her compassion. She takes her time and listens. She doesn't just reach for the prescription pad after spending less than 5 minutes with you. Dr. McGaff is the best doctor I've ever had and I feel so lucky that she is mine. I also want to say that her partner, Monica is the perfect compliment to the office. She is welcoming and always has a smile. She is super about returning phone calls and following through with labs and other details.

Very knowledgeable. Almost no waiting, but takes as much time as you need to talk about what is…read moregoing on with you. She really hears what is working and not working, and is flexible in making medication adjustments that work. Respectful and cheerful too.

Queens of North Hawaii Community Hospital continues to evolve into a top notch quality care center…read more The good news is it serves those with HMSA, a Blue Shield/Blue Cross provider. A recent appointment at the Physical Therapy Clinic was and is the best PT support in our town. Jelene, a Kama'aina who recently came back to Hawaii after her 25 plus years professional training and experience on the east coast is brilliant! She spends time to access and converse about symptoms and then develops a plan to teach you how to move forward to alleviate pain. Her experience matters! She is well versed in the physiology and outer workings of the body. Her brilliant mind and observations are gifts as she translates and demonstrates in layman terms her findings. She has a sense of humor and a personal history of physical therapy herself and understands traumatic events that affect the mind and body. Ask for Jelene if you need PT.

Some of the doctors in the Emergency Room are good, but unfortunately there is always that one…read moredoctor that ruins it for the group. That doctor is Dr. Crystal Hammer. I came in with a torsional ovarian cyst and was in excruciating pain. She has absolutely no compassion and was completely incompetent; She was accompanied by a holier than thou twenty something blondie nurse came and treated me like a drug seeker. Neither knew I'm a physician in the community. If they looked in my chart, they could see I don't have any drug history. However, I do have an extremely complicated neurosurgical history. After writhing in pain for literally hours with an extremely high blood pressure, Miss Blondie Remedial Nurse comes in and ask how I am doing and offers me a Celebrex! Are you kidding me? I screamed at her as my pain was excruciating. She then gives me her blondie high school attitude and brings in Hammer who does NOTHING except for scolding me for yelling at the nurse all while I am curled up in a ball, writhing in pain, and begging to be transferred out. Absolute disgrace of an incompetent doctor. I have had several strokes and I can't have spiking blood pressurelike that. Dr. Hammer was even arguing with my doctor on the phone, She is incompetent, arrogant, and should not in medicine. You know a doctor isn't good when they work as BOTH a hospitalist and Emergency Room doctor. I learned later through one of my professional colleagues that she has a terrible reputation and impossible to work with.

Ended up at Urgent Care this morning at this Waimea location and so grateful they are here in…read moreWaimea. The nurse and Dr. Cindy were absolutely great! Thank you for having an Urgent Care in Waimea. Highly recommend checking into an Urgent Care Waimea.

Doctor was ok but they asked you to pay $125 as a copay and it is impossible to get the claim…read moreprocess by the insurance, the billing service is horrible, never replied to emails to get the info needed by the insurance. I will never go back.

Jaqueline De La Garza is the WORST. Every appointment I had with her she gave me anxiety. Nurses…read moreare always nice, only reason why I'm giving 2 stars. She makes every appointment so uncomfortable. I asked to extend my leave 2 weeks due to back pain from my epiDural (which I have done with my previous pregnancy) along with PPD and she questioned me, made me feel like I was lying. I let her know that the previous doctors didn't give me such a hard time and she responded with sass "well I don't know what they did last time"

I went there when I was pregnant with my third baby. They did pretty good for prenatal care…read more I liked my whole experience for the most part except for the fact that Dr. Shields when he did my cervical check to see how dilated I was did not use any kind of lube and it hurt where as when Dr. Xiong did the same check it was just the normal uncomfortability and didn't hurt. The other thing that helped during my pregnancy was how during one of my appointments I had an issue with high blood pressure and htye got me a couple bottles of water and some fruit to help me feel better.

This clinic being available to promote health and access to healing and wellness in the community…read morehelps save lives with the amazing preventive medicine by Dr Gosland!!! Thank you Kaiser Keeping communities Healthy!!!

Easy access especially for people who live in the remote town of Waimea which is 45miles from the…read moremain town of Kailua Kona. With very few providers in the area it is so nice that Kaiser offers great knowledgeable doctors. The 5 min drive makes it easy for my trips with my newborn son who was born 2 weeks ago and the first week was so rough. The 2 female doctors including doctor Gossland who has been key in taking care of myself (my primary care) as well as my sons pediatrician. The clinic is very small and personal, just like everything in Waimea. I like the feel and the fact it is not super busy. The waiting room has about 15 chairs and a water cooler for fresh cold water, key for a new mom who is constantly breastfeeding and tired and exhausted. They also have a clinic to take blood work so You again don't have to travel the hour to go to Kailua. The only thing they don't have here is a pharmacy. You have to go to KTA or foodland. But really this is the only downside.

General Medical Care This Dr. Thomas Au is a very good…read moreDiagnostician. He's been right on every single time. Great general medical care

Office staff phone and in person etiquette is completely inappropriate and threatening. In office…read morevisit is ALL about pushing vaccines!!! Obviously Big pharma controls most healthcare in the US. It's all about keeping children sick to keep them in system. Would not return.. they definitely don't have the best interest of my child

I moved to Hawaii from LA 3 years ago and just got around to finding a primary care facility. I am…read moreSO happy I found this place! It's so easy and fast to get an appointment, I've never had to wait once I arrive at the office, and the staff is extremely professional and kind. I chose Jamie Deuchler (NP) and I couldn't be happier. She takes her time with me at appointments, has a caring and professional bedside manner and is happy to refer out for specialty visits. There is plenty of parking here and they take Quest medical insurance. Thank you Paniolo!