I can't even begin to describe how infuriating and traumatic our experience with Ocean Boulevard Veterinary Hospital has consistently been. If negative stars were possible, they would absolutely deserve them. Over the course of multiple visits, they have misdiagnosed our dog repeatedly, with their incompetence nearly costing him his life. On one occasion, they brushed off a serious issue as mere constipation, when in fact, he required emergency surgery. "Give him pumpkin," was their remedy, and he was admitted into the ICU that evening. If we hadn't sought a second opinion at Dove Lewis in Portland, our dog could have suffered even more--potentially with fatal consequences--due to their gross negligence. I've hesitated to write this review for some time, but there comes a point where this level of care is simply unacceptable.
The absolute lack of professionalism and careless attitude of the two so-called veterinarians our pup has visited is absolutely shocking. It genuinely feels like these people hate animals. They handled our dog with such disdain and roughness that our normally gentle, non-aggressive pet became increasingly agitated and fearful with every visit. At one point, they even wrapped a twisted towel tightly around his neck, which made him so uncomfortable that he became aggressive, something we've never seen from him before. The entire environment at this clinic is nerve-wracking and hostile, which only escalates the anxiety and distress of both pets and owners.
The veterinarians are rude, dismissive, and condescending, as if our concerns were an inconvenience to them. There's absolutely no empathy or compassion in this place--it feels more like a factory than a vet clinic, where pets are just numbers to be shuffled through as quickly as possible. They were always passive, never giving us clear answers or proper explanations, leaving us in constant worry and frustration. The stress they caused our family is unforgivable.
We had hoped that after all the horrible experiences with Ocean Boulevard Veterinary Hospital, things would improve, but we were sorely disappointed again after trying to give them another chance. Our dog needed care and a check up, and we reluctantly gave them another chance, but it was an absolute mistake. Our appointment was scheduled for 4:00 P.M., but the doctor didn't bother to show up until 4:48 P.M.--almost an hour of waiting while our poor dog, who already has anxiety from his prior traumatic visits here, grew more and more stressed crying at the door as he wanted out. The environment is incredibly tense, which makes it unbearable for any pet, especially those who are already nervous.
We thought maybe this time would be different, but the entire experience was as awful as the previous visits. The veterinarians are still rude, completely lacking empathy, and seem to have no desire to make the animals or their owners feel comfortable. Every time we've brought our fur baby here, we've deeply regretted it. It's heartbreaking that such an important place for care is run by people who appear to hate animals.
The only decent person in the whole clinic is Tanisha at the front desk. She's kind, warm, and does her best to make you feel welcome, which unfortunately is the complete opposite of what happens in the actual vet room with veterinary doctors.
After multiple misdiagnoses, long wait times, and a complete lack of compassion, we will never be coming back to this vet and if you care about your pet's well-being, do NOT bring them here. Please, for the sake of your beloved animals, stay far away from Ocean Boulevard Veterinary Hospital. They will endanger your pet's life, just like they almost did with ours. read more