Showed up at 10 am on a Sunday and they had availability. Great massage and convenient.read more

Do NOT WASTE YOUR MONEY! GO ELSEWHERE! The male masseuse practically ran out the door behind me…read moredemanding that I tip him an additional 30% gratuity for the 60 minute massage. After you pay, he has a sign BEHIND the price list with optional gratuity/tip up to 60% based on the duration of your chosen massage. It's not advertised and is a sign behind the price list most likely because it's ridiculous. I felt VERY UNSAFE as he made a condescending face at me and scowled after I paid for the services and tried to leave the counter after me towards the door. Be prepared for them to try and bully you and frown when you decline AFTER you've paid for your services. VERY UNPROFESSIONAL....AND if you pay by card they charge an additional $4 per transaction. Beware! Not to mention, the massage was rushed and VERY subpar. He was coughing and hacking in my ear throughout the entire massage like he was sick/under the weather...which is a health hazard...no mask...no washing of his hands or hand sanitizer in sight....and the place is not clean. There was dirt on the walls and the floor was dirty and I was the first massage of the day! Will NOT be returning! At least 6 times one of the other workers entered my room and carried on conversations with my masseuse while I was exposed. The walls are thin and you can hear conversations from other works and clients throughout your entire massage. The blankets were torn and used and there's only a thin curtain between the hallway and the rooms. This place should be shut down!! I'll need to check my transaction to make sure he didn't add his own tip to my debit card receipt seeing how desperate and rude he was! I hope this review helps someone!

I cannot tell you how great this place is! Unassuming in a strip mall behind the UPS... it's…read moreclean, classy and the staff is wonderful. I'm not going to tell yall who I love bc wow! I can't have her being overbooked haha! Just make an appointment- I believe everyone here is doing a great job!

She definitely fixed up my back It is pretty pricey and I…read morestarted getting cold during my massage . My hands and feet were freezing but my back was fixed up .

We have had several couples massage and they have been amazing. The atmosphere, courteousness of…read morethe staff. I would recommend to anyone!

The massage I received was well worth it. The time spent with the therapist was also relaxing. The…read moretherapist was concerned with my problem areas as well as making me feel relaxed. The ambience in the room was awesome. Keep up the good work in healing the body. Cookie.

I bought a groupon offer they had and thought it would be worth trying out…read more When I got to the building, I was a bit surprised. It's not exactly a relaxing enviroment. I asked to used the ladies room before getting started, and they pointed to a door leading out of the business. I used a bathroom that is shared with several other businesses. The bathroom wasn't that clean. Once in the massage room, I fubbled around trying to turn on a light. I spent several minutes attempting to find a light so I can figure out where to lay my belongings. Once I finally found the light switch on the little lamp, the massage therapist knocked at the door. I instructed her I wasn't ready just yet. I then was ready and laid on the table. I TOLD the massage therapist that I have a lot of trouble with my shoulders and have knots that need worked out. She did the 1 hour massage fine, but she didn't spend much time on my shoulders/shoulder blades as I instructed. The theraptist didn't use that firm of pressure. The next day I felt like I couldn't move. I'm sure the lagging pressure irritated the knots in my back. I had to go to another massage theraptist to work the knots out of my shoulder blades because this person did not. I normally get massages at my chiropractors office, but I wanted to give a local business a try. I doubt I will return here.

I have been to several places before and each have something different to offer…read more I was a little nervous trying a new place but was looking for something closer to home. Smaller facility, but the therapy was very good. They know what they are doing. I have been there several times now. They moved to a better office than the first visit I had.

Terriance is so nice and I felt safe and comfortable the whole time. Takes your problem areas into…read moreconsideration and gives an overall good massage. Thanks so much!

I was referred to Mr. White by my Wax Specialist and later found a Groupon to check out the…read moreservices. I am glad I did!!! ‍ I generally DO NOT prefer men massage therapists for the "obvious" reasons being a woman; however, Mr. White was nothing shy of respectable, professional and damn good at his craft. He also called me at least 1.5 hours ahead of my appointment time to confirm he was running behind and could I come about 30 minutes later. I totally appreciated the courtesy and sufficient notice. The pressure wasn't too soft or deep, just right to work the kinks out. The atmosphere was very relaxing and calming...I think I even slobbered a little, lol. I purchased two more 90 minute massages and booked one before I left. I hold people very accountable and he did a really good job. I hope you give Mr. White a chance like I did. It's located on the Groupon but I missed it initially, Groupon users must book during the week, which was fine for me to get a mid-day Break.

I agree with previous reviews as far as appointments. They're not accommodating when making an…read moreappointment. I booked a couples massage and they didn't have the staff to accommodate both of us which was disappointing. Despite that, I did have a massage from Coco which was AMAZING!! If you decide to "walk-in," ask for her.

I was searching the day spas in Memphis for a bit of tension relief and stumbled upon Renaissance…read moreDay Spa on Poplar near East High School. Renaissance is in one of those older, 1960's buildings along that strip of Poplar between Highland and Chickasaw Plaza. The inside is nice enough. Not overly posh, but nice. I am not one for the glamour in the reception area as I am the quality of the massage. My massage was GREAT. I believe I had a student (who are not allowed to receive tips) and she did an excellent job. Excellent technique from head to toe. In fact, I love a good scalp and face massage - which many places overlook or barely attend to - and this young lady really listened to what I was wanting from my massage. She even worked out the kink in my "crunchy muscle" in my left shoulder. I would highly recommend Renaissance.

I would NOT recommend a massage from this place. Given the customer service, I wouldn't recommend…read morethis place at all. Also beware, the Facebook reviews only show the positive ones. Don't let it fool you. I arrived at 12:55 pm for an appointment that was booked for 1:15 pm. When I walked in I told the receptionist my name and that I was there for a 90 minute massage. I stopped at the restroom (overflowing trash can and tissues all over the floor) then was shown to a massage room (large room for couples massages, nothing fancy, but not bad). After a quick ask of why I was there, I undressed and was on the table at 1:00 pm, face up as requested. I waited on the table for a long and concerning 20 minutes before anyone came back to check on me or start the service (I thought they may have left and I debated dressing and going to look for someone). At 1:20 pm the masseuse walked in and began the massage. No mention of the long wait at all. The massage itself was average. Very "grabby" versus more advanced massage techniques and while I mentioned tension in my shoulder and back area there was no extra focus or care given. It was very routine and I left not feeling relaxed or loosened (although the rough start may have contributed to that). The massage was done at 2:30 on the dot and the masseuse told me I was done and left the room. In my mind I was doing the math and realized that I paid for 90 minutes but only got 70 (not counting my 20 minute wait on the table). It was the Friday before the holiday and I just wanted to get out of there. While I should have spoken up then, I unfortunately paid them and (over)tipped and left. (Keep an eye on the tip options if you add it to your card, as they start at 15% versus 10%) They send a followup email for a survey. I responded to the email with my experience and said I chose not to write a negative survey response but wanted them to know my experience. They responded the same day with the following, "Our records show and if you check your confirmation, you will see that your appointment time was scheduled for 1:15pm. You arrived before your scheduled appointment time, therefore the therapist took you to the treatment room and gave you more time to settle in. Your treatment started at 1:20pm and ended at 2:30pm which resulted in a 70 min massage. Our 90 minute massages are actually 80 minutes of hands on treatment. The final 10 minutes are for clients to regroup and get dressed." So... I arrived early and instead of telling me or asking me to wait in the lobby, they set me up in a room and leave me. THEN, it is their custom to take off 10 minutes from your service, so you can change clothes within the time you've paid for. (Versus them coordinating that extra time needed between clients on their end, you know, as a business). Then they still started 5 minutes late and ended 20 minutes early (or 10 accepting to their day-spa-math). They offered me 10 minutes free to be added on to my next appointment, which I will skip since I'm not going back. They won't offer me a credit, they say, because I already received a $40 "1st time client" discount on my service. Just skip this place. There has to be somewhere with better customer service and better massages in the area.

I walk in and was greeted with love. The young lady that did my manicure was so nice. I will be…read morereturning. The owner of the shop was very friendly.