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Ocean Promenade Hotel

3.0 (36 reviews)
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Pubic hair on towel!!!!!!
Nazanin R.

I checked into my room and there was a pubic hair on my towels!!!! When I asked the front desk to come and replace it that said I had to come downstairs and get it myself! Disgusting! Edited to add now that I've spent the night: This place is extremely noisy. Trains rumble by at all hours of the night. The spin cycle on the hotel's laundry room washing machine rattles away all night, too. Housekeeping makes a racket early in the morning, all sorts of banging and whatnot. Strange smells in my room, too. Don't let the cute location and nice looking rooms fool you, this place is a dump. Edit number 2 because it just keeps getting better: spoke with the manager, who seemed to be a nice enough fellow. But during that conversation a young lady very urgently rushes out of the back office to interrupt us and hand the manager a note, which apparently stated that I left this review. So does it matter that I shared my opinion? Will that make you treat me any differently? Apparently so because when I got back to my room today, they hadn't changed the sheets like I asked. I was offered free parking for one of two nights for all my trouble but that's about it. This place could be cute, but the staff is so unprofessional that it really ruins it.

Note from hotels.com stating that the emails will now be on their way. It's the only evidence I was given
Andrew S.

By far the worst hotel experience I have ever had in all my travels domestic and international. I booked the hotel through hotels.com and had a confirmation. The lady at the front desk refused to check me in as she did not receive an email on her side. This may not be their problem, but it is definitely not mine either. The receptionist refused to try and help and simply gave me two options: I call hotels.com or I pay for another room that was not the one I originally reserved. I asked if possible to pay now and have them refund me after when the confirmation came through, I was told this was an impossibility. After an hour of trying to contact hotels.com I gave up and paid for the room. Tired my gf and I just wanted to take a bath that we booked the room for and listen to music. Upon arriving at the room, the bathtub was smaller than described and couldn't be enjoyed with two people. The front desk came up and started banging on our door because the music was too loud, but they could have easier called the phone and we would have answered as it wasn't even 10% of the tv volume. Instead they choose to bang aggressively at the door. It was a very uncomfortable experience. Finally in the morning, I asked the same receptionist if she received my confirmation. She said yes at 3:30am. That's not their fault, but treating me as if I'm a liar is ridiculous. They could have easily taken a hold on my card and charged it if it didn't come through. But now I have been dealing with hotels.com for 3 days and still have not received my refund! Not only that, I asked the hotel to give me a picture of the time of the received email from hotels.com at the time so that I could if need be contact my credit card company to get my refund, and she refused to be of any assistance. The rooms look nice, but I will never stay at this hotel again, due to the unprofessional behaviour of the front desk staff and the handling of the situation. Needless to say, the date night was ruined.

1bedroom suite
Mimi W.

1star or 5 stars? Your experience will REALLY DEPEND on which suite you get. I've stayed in several suites here and honestly I have had 1 star stays, 3 star stays and 5 star stays. So I'll average out my review to 3 stars and tell you how this works. If you get a suite on the outside of the hotel, those ones can get motel-ish and ghetto. If you're near a pet suite, take into consideration that dogs may bark. If you have pets and go into a studio pet suite on the outside, man, those can get gross. I had a 1 star experience doing that with my dog. The bed was super creaky, hard and loud, wtf. The tub had sand and dirt in it. The room was super dusty. The air had poor ventilation and smelled like dog, and the door had lots of dog scratch marks on it. I cranked the window open all the way and it still felt gross. I shared a hallway with another pet suite and I heard that idiot rumble his luggage and dog in at midnight since the hallway was laminate flooring. Paid $130 for what felt like a dirty motel stay worth $50. The great suites are the ones facing full ocean view or partial ocean view. They are inside the hotel like real hotel suites and the hallways have carpeted flooring so you don't hear people rolling their luggage. Go for the full-out premium suites if you can (with living room, bedroom, patio, and kitchen) and you will have a 4 - 5 star experience. They seem to really maintain cleanliness and care on those specific suites. The beds are very comfy too, a completely different ecperience from staying at those outside suites and studio pet suites. Now, for the suites facing full ocean view, you will get the best view but there is that blasted train. Bring ear plugs if you get woken easily because trains are loud. Luckily, the train ran only once through my night stay, but I read a review below where it came by 7 times. I guess it's luck of the draw. Staff experience is also random. If you get a young gentleman with a beard in the daytime, he is a superstar with excellent customer service. If you get one of the night staff, it depends. There was a fenale with curly red or brown hair who was so-so and seemed annoyed if you had questions. Again, luck of the draw.

Ocean Promenade Hotel in White Rock, BC

Great location on Marine Drive. Friendly staff who recommended the perfect restaurant. Underground parking was a great amenity. Got an awesome deal on the room on hotels.com. Will definitely be back!

Bedside phone docking station

A basic hotel which makes me appreciate newer hotels which have digitally controlled heat. There are 2 heat settings and 2 cold settings. Turn the knob to the thicker dashes for higher heat. Secured underground parking at $13 a day. Once you check in, you are not assured you'd stay dry. You might get a room across the hallway so you'd need to exit an additional door to the outside to get to the adjoining building. Double doors to my room kept some cold and noise out. Although housekeeping made a point of vacuuming this area at exactly 10 minutes prior to checkout. Then leaves the outer door open. Lol! Nice touch is the gum in the peephole. Room is fairly large for Vancouver standards. Mini bar fridge, coffee machine and some toiletries and hairdryer. Safe deposit box and ironing board etc. This room looks out to another building and if you walk out there's a small "atrium". I'd say the room is fairly clean and adequate. Furniture needs updating but the beds were clean and comfortable. A HUGE plus: heated bathroom floors! Nice! Showers have good pressure. There's a vending machine and ice machines. I would think summer is preferable to walk along the river opposite the hotel.

A double queen suite

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6 years ago

Very nice cozy and clean walking distance to everything on the strip.Highly recommended.

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13 years ago

Stayed here for one night. Right on the main drag, beach view, parking garage. Bed was comfy, and room was clean.

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Review Highlights - Ocean Promenade Hotel

Stayed one night at a room with jacuzzi, with a nice balcony and view of the beach.

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Princess and the Pea Hotel - In the parlour

Princess and the Pea Hotel

(11 reviews)

P&P is the first bed and breakfast we've ever stayed at and I think it might ruin most if not all…read moreof our future bed and breakfast stays. This is a beautiful little hotel in the suburbs of Murrayville. The historical inn has been beautiful restored and furnished - like traveling to a different time and place but with all the modern amenities of wifi, cable, central air-conditioning, and good quality plumbing. We had the privilege of staying in the Cinderella room (website photos give a nice idea of what each room is like). Beautifully decorated and on the side of the home where the rose vines grow. Impeccably clean. The bed was firm and pillows soft. One of the things we loved the most were the little details and touches: the hand painted quote from Mr. Murray, the artwork labels for each suite, the signature "P" on the hangers, and the chocolate & maple syrup welcome treats. Breakfast was brought to our door right on time and beautifully presented. The muffins were still warm and the high quality porcelain teapot kept our tea nice and hot. A filling continental breakfast! Kudos to Angela and her family for creating such a beautiful space and for their excellent service and communication. Can't wait to be back for a little staycation!

I stumbled across this B&B while browsing for a romantic getaway in British Columbia…read more The whole B&B is fairytale themed and so you can book the "snow white room", the "cinderella room", the "little red riding hood room" and more, you get the idea. Everything is spotlessly clean and nicely decorated without adding too much kitsch to the whole affair. The bed was comfortable and we loved the deep soaking bathtub we used to relax after a rainy day. The fireplace in our room kept us cozy and warm all night long and we would have loved to spend another night here. The (free) Wifi was super fast by the way! We met Wally on our stay and had a nice chat with him. He is super friendly and all about organic food and sustainability. The breakfast is pretty basic but good to get your day started with coffee, cereal, fruits and self-baked fruit-muffins. If you are interested you can get lots of information about the history of this B&B, Wally's family history and you can even touch a piece of the Berlin wall! We had a great night at this B&B and would love to come back! When we left we even got a glass of organic jam to take home, so nice to have such a delicious reminder of our weekend.

The Inn At Lynden - Very beautiful overlook of the hotel lobby

The Inn At Lynden

(41 reviews)

$$

The Inn is conveniently located in the middle of downtown Lynden. It's attached to an adjacent…read morebookstore and cafe that serves excellent coffee, pastries, and meals. There are a lot of perks to staying here. The price was comparable during our stay to other hotels that don't have quite the quaint feel, level of service, or room appeal. During your stay you can get complimentary passes to a couple gyms/pools in town. You either make the walk or drive to them however. I do enjoy an attached gym and pool. That was the only downside. You can also get a free pass for a yoga class! The yoga studio is two stores down and seems so fun. I would have scheduled a massage here as it was super reasonably priced for 60 or 90 minutes, but the last booking was nabbed by the time I made up my mind. Also, free bike check out if you happen to be here during nicer weather. Too cold for us. In the room you'll find quality bath amenities, free snacks and drinks, coffee maker, water kettle, teas, and a decent sized fridge. The bathroom had ample towels and nice shampoo/conditioner/body wash dispensers (simple human). There was a hair dryer (not the best) and a lighted makeup mirror. If you've forgotten something (toothbrush/paste, razor, etc) they have some convenient supplies at their front desk per the in-room info folder. The only thing you'll want to note is that our sink/mirror was outside of the shower/bathroom if that matters to you or your roomate. Very clean and appreciate that pets are not allowed here. Would definitely stay here again. Parking: Ample street parking adjacent to the hotel during our stay.

This is such a beautiful place to stay in a adorable city like Lynden. The marriage of old world…read morecharm and elegant modern detail is so perfect. The staff were superb. Friendly greeting and excellent hospitality from the moment you walk into the lobby. The bed was comfortable and the pillows were comfy. Adjusting the temperature was easy and affected the room quickly. Differently recommended!!

Ocean Promenade Hotel - hotels - Updated May 2026

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