Yes I'm an idiot but Ron from Sunset Electric didn't bat an eye when he showed me the problem I had…read morewas easily resolved by pushing the GFI button. Would not let me pay him for making the trip out here no matter how hard I insisted! You can't ask for better or friendlier service!

Best business in the entire Pacific Northwest! Quality work, Excellent customer service!!read more

We have hired Gavin's team for two jobs this year, the first to install fans in two bathrooms and…read morethe second to replace the flourescent lights in our kitchen with recessed lights. We have been consistently pleased with the quality of work and overall professionalism. This week, we finished up the kitchen lights project. While doing the kitchen lights, they realized that due to the old and rather complex wiring of our house, we had to solve for a couple unexpected issues. The most notable issue was that the new arc fault breaker kept tripping when we turned on a hallway light. His team diagnosed the issue and solved it quickly. The primary job took just part of one day, but identifying the unforseen issues and getting the parts stretched it out another couple days. However, the entire time Gavin was in communication with us. He emailed and called to provide updates and to schedule his team ASAP to come by. We were very impressed by the customer service and happy with how these projects turned out! We will call Gavin's Electric again for future projects.

This is the second time we have had Gavin's Electric. Again, they arrived on time, the work was…read morecompleted without any problems. This is definitely a company to hire for all your electrical requirements.

They did a good job with part 1 of the install. However they failed to schedule a return visit for…read moreremaining items despite many attempts to contact them. They did not return any of my calls over several weeks. Very disappointing as my initial interaction was favorable. I know we all need to be flexible with the impact of Covid and labor shortage, but a simple return phone call is not asking much. I cannot recommend.

We had wonderful assistance from Lisa at the Silverdale store buying new appliances. The Beko dual…read morefuel range unfortunately just didn't meet our expectations. We tried to work with it for a couple of months and decided that it just was not the best unit for our needs. We worked with Lisa and James about our options and they went to bat for us with the local Beko rep Jason. We got a prompt and courteous call back from the Beko regional service manager who said he would personally come to our house to address our needs. He was called away on a family emergency and rather than have us wait Albert Lee's James and Lisa arranged for us to simply swap out the unit for another one that better meets our needs. How wonderful to be treated like this! Both Albert Lee and Beko deserve the highest of ratings.

We've been repeat customers of As You Wish and have had them complete several major projects at our…read morehome, including a whole-house Generac generator installation, HVAC duct cleaning, and replacement of two furnaces. No contractor is perfect, especially on larger jobs, and we had a few bumps along the way. Even so, I wanted to leave a positive review because the overall experience has been good, and several of their technicians have been outstanding. They were friendly, professional, and clearly took pride in doing quality work. When you're investing this much money in your home, trust matters. We've spent about $60,000 with As You Wish over the years, and I appreciate that they have employees who genuinely care about their customers. I'd be happy to work with them again. Carlos, Dan, Kaitlin, Tessa, Vi, Gabriel and Nicole

I had received a text from As You Wish regarding a special for an A/C Tuneup that turned out to be…read moreso much more than I expected. I contacted them to set up an appointment. Tessa, at the office, texted me to confirm my appointment time and included a photo of Rich, my service technician. Rich was fantastic. He showed up on time, was extremely knowledgeable and very communicative. As expected, after his very comprehensive inspection and testing of my Furnace and A/C some serious issues were found. The 20 year old furnace had a crack in the heat exchanger, which Rich showed me on his camera. The 30 year old A/C had lost a significant amount of its effectiveness to cool my home and was wasting a lot of energy. Rich was there almost 2 hours and I got all this at an amazing special price of $29! He asked me if I wanted someone to come out and give me a free estimate to replace my furnace and A/C, and had the office schedule someone to come out when I returned from my upcoming trip. Two weeks later Dan Severt showed up on time to take measurements and collect the information needed to properly size the new systems I needed and provided me with a detailed estimate. He explained my options, explained the installation process, and covered possible financing options. As it was possible for me to get a loan through GreenSky to make monthly payments with no penalty for early payoff and no interest if paid in full within 18 months, I decided to proceed. Dan called the office to schedule the install for me and got me started with the GreenSky loan process. A short while later, Tessa texted me information about my install to begin the very next day. Later Tessa sent me a text to confirm my appointment and included photos of the technicians that would be coming. Next day she texted me that they were on their way and included a tracking link so I could monitor their progress. Technicians Obet and Cody arrived to begin the installation. As is usually the case with 40+ year old homes, and today's updated building codes and newer, more complicated "smart" systems, a few issues popped up. At all times the guys kept me informed of the issues, explained what my options were, and then executed the necessary workarounds. Dan also made himself available to come by personally to see the issues for himself and answer any questions I had and offer advice when asked. A short while later, a highly experienced Carlos arrived to assist the guys with problem resolution. They guys worked really hard from 9am to 10pm in order to complete their job for the electrician coming the next day. They cleaned up the job site and hauled away the old units. Meanwhile, back at the office, Sarah who had processed the necessary permit(s) texted me that she had made arrangements for the two required inspections, one for the electrical work and the other for Snohomish County building code adherence. She informed me that those two entities would reach out to me to set things up. Later I received a text that the electrician, Fredo, would arrive early the next morning. Fredo showed up on time and completed the electrical work in time for Benjamin to arrive. Benjamin completed a checkout, testing and startup of the system and demonstrated how to program the new smart thermostat. All worked perfectly. Without exception, everyone involved was timely, possessed excellent communication skills, was organized and highly skilled at their respective jobs. All of them were positive and courteous and respectful of me and my property. This was, by far, one of the best experiences I've ever had in a job requiring skilled labor! Kudos to As You Wish for having quality people and using quality suppliers for their HVAC systems! I would not hesitate to recommend them to anyone looking to invest in updating their systems, or in having them inspect and service their existing equipment. Ordinarily I would have sought out multiple estimates before hiring someone to do such a big job. I have no idea how the cost for As You Wish to do this job compares to the numerous other competitors in this sector, but I'm kind of glad I didn't. Otherwise I may have gone with someone cheaper, who knows? But one thing I know for sure is that I couldn't have found anyone better!

I needed a new fireplace installed, and I was incredibly nervous about how it would fit and look…read more There was legitimately one model that would fit into my fireplace framing. Jason and Tyler were thorough and communicative through the entire process. It looks phenomenal! Tyler even replaced an exterior outlet for me. They were not just knowledgeable, but they installed the fireplace expertly. Jason and Tyler were friendly and I can't wait to hire them for more work in my home!

First off my house almost caught on fire from a faulty outlet. I panicked. I went on Facebook…read moremarketplace in hopes to find somebody and it wasn't too long after I made a post desperately trying to find somebody to help me after my post I got a message from Smart climate which I am so beyond grateful for because I could've just gotten any old person, but I will tell you I dealt with three different people one which was the owner and several of his employees and I feel like I have known them my whole life. They are fabulous. Great personalities really care about your issues and care about getting them fixed and in three days, I had an extensive electrical change and a new panel in my house and I was thrilled and I felt safe and then today they were here again doing a little more work I couldn't ask for a better company to work with. I've been in the customer service business for over 50 years and I absolutely recognize their professionalism and their willingness to be there and help. They are all truly authentic kind, caring professional people that I would trust with my life. PS they truly went above and beyond!!!

Best experience I have had with any service contractors. Arnold, Daniel, Jordan & Alon. Four young…read moremen very professional. They installed new Heating and Cooling system in my home. And before they left Arnold made sure I understood that I would be able to use new thermostat. It was cold, wet and rained all day, they worked right through it all. Five Stars not enough for this team.

Paid north of 30k to get a complete AC / heating system overhaul, barely had issues before and now…read morethere are constant AC / heating issues. What kind of a warranty necessitates an active subscription? Predatory and disingenuous, avoid at all costs if you don't want to be on the hook for constant repairs just to keep your AC / heating going. Repeat, do *not* use them to install anything, their warranties are contingent on continuing to be on the hook with them with a subscription

*****RAVE & RECOMMENDATION ***** I hired Kyle Wood to…read moreinstall 2 new outlets, one set with ground plugs on my back patio of my home. He also secured existing wires from an electronic fireplace and put them in an enclosed electrical box. He was fast, efficient, reasonable pricing, professional and a pleasure to do business with. Everything was left spotless. You will not be disappointed!! If you want quality electrical work, don't hesitate.

Jacob was fair, fast and efficient in every aspect of our transaction. I would hire his company…read moreagain without hesitation. Jacob returned my calls/messages, spoke directly and clearly about the requirements of the job and gave me a clear timeline regarding the completion of the work. I couldn't be happier as a customer and I will be sure to contact Jacob for any further electrical projects.

On Friday afternoon my tenant's water heater started leaking. It turned out to be the hot water…read morepipe leading out of the water heater. We called West Sound and set up an appointment for Monday. Derek showed up promptly right in the middle of the 2-hour arrival window. He diagnosed and fixed the issue in less than an hour, providing me with photos before and after the repair. We appreciated West Sound's fast response and Derek's friendly, competent approach. I will definitely use West Sound for our future plumbing needs!

I would rate this business five stars but see further. I called on a Tuesday for a gas furnace…read morecausing exhaust smell in the house. Keisha was knowledgeable and courteous, and she was able to schedule a tech visit the next morning, which was fantastic. Tech Tompall came out, did a diagnostic, found that the heat exchanger was fine but the fan capacitor kaput and thus the fan wasn't running. He replaced the capacitor and furnace works great. However, I am a little bit miffed at the charges. $199 service call, plus an additional $241 to install a $30 capacitor seems like an unreasonable charge. But what ya gonna do when your heat isn't working?